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Public Tickets

Sarah Bouchir FRENCH TRADUCTIONClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 1:13pm   4 Most recent comment from Miloš Jovanović:Hi Sarah,Sorry for the inconvenience but usually our users translate the plugin, to avoid any mistakes. ( none of us are French speaker)After they translated it they send the file to us, so we can in ... Alessandro Guerci Info calendar view on mobileClosed   Amelia   Updated April 29, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hello Alessandro, We are not currently working on the calendar view/experience on mobile phones for Amelia, and we don't have that planned in the near future. We have a plan and will work on a ... Enzo Amelia not savingClosed   Amelia   Updated April 29, 2020 at 12:13pm   4 Most recent comment from [deleted]:Hello Z3NO, You are welcome. Glad to see the issues are gone! Thanks for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Lori Rescheduling and refundsClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 11:23am   2 Most recent comment from [deleted]:Hi Lori,Thank you for your interest in our plugin.We have option 'Minimum time required before canceling/rescheduling" so you can set minutes, hours, days or weeks before the appointment and in ... David Rogers Office 365 calendar integrationClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 11:03am   2 Most recent comment from Miloš Jovanović:Hi David,Thank you for your inquire.We are very glad to hear that you like our product.Sorry to disappoint you but unfortunately integration with Office 365 is not possible at the moment.This is requ ... francesco INFO PRE PHURCHASEClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 10:28am   2 Most recent comment from [deleted]:Hi francesco,Thanks so much for you interest.I understand what you need, but unfortunately we still do not have packages option in Amelia. We plan to add this option in next couple of months, so if y ... Nabil Possible to upgrade basic lifetime to developer lifetime?Closed Pre-purchase questions for Amelia   Updated April 29, 2020 at 10:20am   2 Most recent comment from [deleted]:Hi Nabil,Thanks so much for your interest.Yes, of course, you can upgrade lifetime licenses any time. Jop Setup SMTP Email NotificationClosed   Amelia   Updated April 29, 2020 at 10:00am   2 Most recent comment from Aleksandar Vuković:Hello JopIt's as simple as this - if one SMTP settings work, all should work. And if they don't work, Amelia is not to blame, since it is proven that it works with another SMTP settings.Perh ... Ian Bowden Appointment cancels and reschedulesClosed   Amelia   Updated April 29, 2020 at 9:34am   4 Most recent comment from Aleksandar Vuković:Hi again IanWell, you can split your employee's working hours into periods. So when you go to Employees, and select an employee, go to his(hers) working hours and remove the working hours for one ... 430designs Front-end for employeesClosed   Amelia   Updated April 29, 2020 at 9:08am   4 Most recent comment from [deleted]:Unfortunately, that is not possible. But we are currently working on this feature, and it should be released soon.  martingembege Double booking on same locationClosed   Amelia   Updated April 29, 2020 at 7:08am   3 Most recent comment from Aleksandar Vuković:Hello martingembege, hello TristanThank you for your purchase.Unfortunately, at the moment there is no way to set a limit per location. Our developers are working on this, but I can't tell you ... Ankit Kumar Master Detail Add HelpClosed   Master-Detail Tables for wpDataTables   Updated April 29, 2020 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello AnkitThank you for your purchase.Master-Detail Tables is an add-on for wpDataTables, and it can't be added to any other plugin. Michael Apply button on Settings tab don't workClosed Pre-purchase questions for wpDataTables   Updated April 29, 2020 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello MichaelSorry for the inconvenience.No settings can be saved if there's a connection that doesn't work properly under "Separate DB Connection" tab.Do you maybe have another connection w ... Vidyadasa booking multiple customersClosed   Amelia   Updated April 29, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello VidyadasaThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can add a custom field in t ... emulder Remove country code from the notification emails?Closed   Amelia   Updated April 28, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello emulderThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The phone # is saved in the datab ...