As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Kenya Parse query result before displayingClosed   wpDataTables   Updated August 27, 2020 at 7:42am   2 Most recent comment from Aleksandar Vuković:Hello KenyaI see this is a duplicate ticket, so it will be closed. Marian Harris Conditional Format an entire rowClosed   wpDataTables   Updated August 27, 2020 at 7:34am   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, MarianIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rene Data transfert scriptClosed   Amelia   Updated August 26, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Rene, Thank you for your purchase and for sharing this. I assume some users will find it helpful!We appreciate that! If you have any other questions or concerns feel free to open a new ticket ... Marc Hammoud How to copy an event?Closed   Amelia   Updated August 26, 2020 at 4:42pm   4 Most recent comment from [deleted]:Hello Willem, I will add your vote for this feature request in our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jay Kersten Plugin does not show on the pageClosed   Amelia   Updated August 26, 2020 at 4:20pm   2 Most recent comment from [deleted]:Hello Jay Kersten,Thank you for your purchase. As I can see Amelia is loading endlessly on the page you provided here.  When you just get the spinning wheel, without it ever loading, it usually indi ... Александр Кравчук таблицы перестали работать, сайт рухнулClosed   wpDataTables   Updated August 26, 2020 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello again АлександрLike mentioned in my previous ticket, we don't speak Russian, so please translate your further responses.Did you maybe update WordPress to 5.5? If you did, wpDataTa ... David I can't find a way to change the email in my account and I'm about to lose the email.Closed   Amelia   Updated August 26, 2020 at 11:32am   8 Most recent comment from [deleted]:Hello David, I replied to your email as well. You asked us to change your license to this email [email protected] and in our database that is already the email saved for the owner of the licen ... My Medicine How to maintain a test and productions environment?Closed   Amelia   Updated August 26, 2020 at 10:59am   2 Most recent comment from [deleted]:Hello there, You can activate Amelia Basic license on one domain only, so you can activate it on your production website, and you don't need to activate it on a test one. If you have any furthe ... Rez User roles for employeeClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 10:44am   2 Most recent comment from [deleted]:Hi Rez, Thanks so much for your interest in Amelia. You need to create employees in Amelia plugin, and you will see an option to connect employee with WordPress user, either existing one or to create ... Natalie Yarbrough Issues with wpData TablesClosed   Master-Detail Tables for wpDataTables   Updated August 26, 2020 at 10:30am   13 Most recent comment from Aleksandar Vuković:You're welcome, NatalieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stine Bjerregaard Styling open daysClosed   Amelia   Updated August 26, 2020 at 10:19am   6 Most recent comment from Aleksandar Vuković:You're welcome, StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. manis GoToWebinarClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi manis,Thank you for your inuquire.At the moment we do not have in plan to add GoToWebinar integration because there are more requested features.As for the Zapier you can check out this link to see ... Pedro Rego Employee profile detailsClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:54am   4 Most recent comment from [deleted]:Hi Pedro,Glad to hear you are interested. Unfortunately, we are not abele to provide free trail, but  on our sandbox website: https://sports.wpamelia.compa/ you can try both front-end and back-end.� ... manis Zoom integrationClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:49am   6 Most recent comment from [deleted]:Hi Manis,We haven't particularly tested it with GoToWebinar, but if you make an event in Amelia you can send all the information when someone books the event via web-hooks, actions that trigger t ... serhan buyukiscan possibilities to customize or extend the plugin functionalityClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:18am   2 Most recent comment from Miloš Jovanović:Hi serhan,Thank you for your inquire.We do have some web hooks and you can check them out on this link.What we alse have is a few JS hooks that is triggered depends on the view: window.beforeAddToCa ...