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Public Tickets

Ofek Sitbon Update PluginClosed   Amelia   Updated July 9, 2020 at 2:32pm   4 Most recent comment from [deleted]:Hello Ofek, You should delete the update_plugins transients. If that doesn't help please update Amelia manually by following the bellow instructions. Our developers are working on fixing the a ... sam scheduleClosed   Amelia   Updated July 9, 2020 at 2:29pm   12 Most recent comment from Aleksandar Vuković:You're welcome SamIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Carisa Wenstrom Multiple ExtrasClosed Pre-purchase questions for Amelia   Updated July 9, 2020 at 2:25pm   3 Most recent comment from Carisa Wenstrom:Perfect! Thank you so much, that was very helpful and answered my question! :) Thanks again and have a good rest of your week!  Nick Booking System - Pre Purchase questionClosed Pre-purchase questions for Amelia   Updated July 9, 2020 at 2:25pm   2 Most recent comment from [deleted]:Hi Nick,Thank you for your interest in our plugin.I am not sure that our plugin is suitable for your use case but I will explain in details what you can do. In our plugin you can create locations, se ... Mariangela Cordova consultaClosed   Amelia   Updated July 9, 2020 at 1:08pm   2 Most recent comment from [deleted]:Hello Mariangela Cordova,Thank you for your purchase. Could you please write your tickets in English, as we are afraid something will get lost in translation so we won't be able to help out prop ... Chris Hully Different Service ListsClosed   Amelia   Updated July 9, 2020 at 12:56pm   2 Most recent comment from [deleted]:Hello Chris, The option Show service on-site is configuring if a service will be shown on the front-end or not, so that option can't help in your use case. There isn't a possibility to exc ... Sashank Allamraju FeaturesClosed Pre-purchase questions for Amelia   Updated July 9, 2020 at 12:21pm   2 Most recent comment from [deleted]:Hi Sashank Allamraju,Thank you for your interest in our plugin.One-Time Session you can create as a service in our plugin, set its duration to 2hrs and assign it to the employee in the working hours i ... Mishel298 Amelia Manager RestrictionsClosed   Amelia   Updated July 9, 2020 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello Mishel298Amelia doesn't have anything like this in its settings, so you would need to go with User Role Editor, and edit capabilities of Amelia_manager user role.I'm not sure which ex ... Jessica Chekroun Pre sale questionsClosed Pre-purchase questions for Amelia   Updated July 9, 2020 at 11:45am   2 Most recent comment from [deleted]:Hi Jessica,Thanks so much for your interest.Unfortunately, we do not have an option for different price steps.There's option for coupon codes that you can make and define the percentage of disc ... PENELOPE SOUANI DATE FORMAT, STRING TRANSLATION, CANCELLATIONClosed   Amelia   Updated July 9, 2020 at 11:36am   4 Most recent comment from Aleksandar Vuković:Hello again PenelopeI will forward the request to our development team, but I can't say when (or if) it will be implemented.Unfortunately, cancelling and rescheduling don't have a specific ... Mishel298 Multiple Location for each employeeClosed   Amelia   Updated July 9, 2020 at 10:00am   12 Most recent comment from Aleksandar Vuković:Hi again Mishel298Well, you can see that it's not working, so I'm not sure what you mean by this:I got confused. if the URL is incorrect, how everything is connected and working.Amelia is wo ... Daniel Luke Holmes Customers home visit/locationClosed Pre-purchase questions for Amelia   Updated July 9, 2020 at 9:57am   4 Most recent comment from Miloš Jovanović:Hi Daniel,We do have a web hooks , more info on this link.What we also have is a few JS hooks that is triggered depends on the view: window.beforeAddToCalendarLoaded() window.beforeBookingLoaded() wi ... Jeferson Marques Customer loginClosed   Amelia   Updated July 9, 2020 at 9:08am   6 Most recent comment from [deleted]:You are welcome, Jeferson. Thank you for your suggestions, I will forward them to our developers and add them to our requests list so this can be considered for modification in the future.If you have ... Derek Burton AppointmentsClosed   Amelia   Updated July 9, 2020 at 9:06am   6 Most recent comment from [deleted]:You are welcome, Derek. You can check out the instructions for setting up PayPal in Amelia here. There are the steps for the taking the test credentials from PayPal but it is the same for Live you ju ... Fernando Coello Date formatClosed   Amelia   Updated July 9, 2020 at 8:42am   3 Most recent comment from [deleted]:Hello Fernando,Glad to see you managed to solve the issue you had. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.