Okay

Public Tickets

Jon Eynon critical error. Can't get past itClosed   wpDataTables   Updated January 23, 2020 at 10:42am   6 Most recent comment from Aleksandar Vuković:Good news, Jon.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Clément Goirand authorization attachmentClosed   wpDataTables   Updated January 23, 2020 at 10:36am   4 Most recent comment from Aleksandar Vuković:Hi again ClémentYou're welcome.You mean it shows the library? Well, unfortunately that's how it works, and we can't change that. If you mean that the column is displayed on front end, ... Terry McLuckie Not getting plugin updatesClosed   wpDataTables   Updated January 23, 2020 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hello TerryThank you for your purchase.I'm not sure I understand what the issue here is. If you purchased the plugin and the add-on, you need to download the installation files either from the c ... Marcos Armenta Time IssuesClosed   Amelia   Updated January 23, 2020 at 9:41am   2 Most recent comment from [deleted]:Hello Marcos,Thank you for your purchase.You need to change the option 'Default Time Slot Step: ' in Amelia -> Settings -> General to 30min in order to have time slots available on 30 min ... Jrm57 Slots different for each employeeClosed   Amelia   Updated January 23, 2020 at 9:38am   2 Most recent comment from [deleted]:Hello Jeremy, Unfortunately, this option is global for all employees, and there isn't a possibility to choose different  available time slots for each employee if the services to these employe ... ricardo Cannot see all services and locationsClosed   Amelia   Updated January 23, 2020 at 9:30am   4 Most recent comment from Aleksandar Vuković:Hi ricardoThanks for the credentials. Here's what I found:1. Jeffrey van der Meer is assigned only to service Gratis Proefles, and his working hours are only on Saturday from 10:30 - 11:30 at ... Laurent LanguagesClosed   Amelia   Updated January 22, 2020 at 4:24pm   7 Most recent comment from [deleted]:Hello Laurent, When you finish the translation you need to send us both .po and .mo files for French language so we can add these to the plugin.  Sabrina Create membershipClosed Pre-purchase questions for Amelia   Updated January 22, 2020 at 2:30pm   2 Most recent comment from [deleted]:Hi Sabrina,Thank you for your interest in our plugin.Unfortunately we don't have membership option in our plugin and we don't have option to book multiple time slots during the booking (I su ... Arif Change th etime ZoneClosed Pre-purchase questions for wpDataTables   Updated January 22, 2020 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello ArifThank you for your interest in our plugin.There are no time zone settings within our plugins. They inherit WordPress' time zone, which can be changed in WordPress General Settings. Wilson Question about featuresClosed Pre-purchase questions for Amelia   Updated January 22, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hi Wilson, Thanks for your interest. We have Front-end Customer Panel, when someone books first time, he can get access to the panel, and yes the form will be autocompleted with basic information. Let ... Rodolfo Sandoval WPDatatables PaginationClosed   wpDataTables   Updated January 22, 2020 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello RodolfoThank you for your purchase.That depends on the type of table you're creating. If you have a manual table, an imported table or an SQL query based table, then it is being done by My ... Massimo Debattista How to change time setting for some servicesClosed   Amelia   Updated January 22, 2020 at 1:21pm   2 Most recent comment from [deleted]:Hello Massimo, In order to have only these two times available for booking on the front-end you need to enable the option 'Use service duration for booking a time slot ' in Amelia -> Sett ... Eric CAN'T CONNECT TO DATABASEClosed   wpDataTables   Updated January 22, 2020 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello EricThank you for your purchase.If you're connecting to the database where WordPress resides, you don't need to add that database as a separate DB connection. It's already there.I ... Richard Siebenmorgen Hubspot and AmeliaClosed Pre-purchase questions for Amelia   Updated January 22, 2020 at 12:51pm   2 Most recent comment from [deleted]:Hi Richard,Thanks for your interest.It is possible with web hooks and Zapier, you can take a look here: https://wpamelia.com/web-hooks-settings/Let me know if you have further questions. Mario One click Day OffClosed Pre-purchase questions for Amelia   Updated January 22, 2020 at 12:34pm   2 Most recent comment from Miloš Jovanović:Hi Mario,Thank you for your inquire.There is an option in the employee settings to assign the day off for the specific day.The only issue is that if somebody booked an appointment for that date that ...