As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

adri Is there feature for room booking?Closed Pre-purchase questions for Amelia   Updated August 24, 2020 at 11:47am   2 Most recent comment from Miloš Jovanović:Hi adri,Thank you for your inquire.Our plugin is not suitable for room booking at the moment, we do not have inventory booking yet.Best regards. Basile Valentin Plugin doesn't workign at allClosed   Amelia   Updated August 24, 2020 at 11:04am   6 Most recent comment from Aleksandar Vuković:Hello BasileSorry for the late response. We're not working on weekends, and we have a lot of tickets coming in, so our response times are longer than usual.Unfortunately, I couldn't log int ... Sanjay Purchged Amelia booking system, But not got any download mail or linkClosed Pre-purchase questions for Amelia   Updated August 24, 2020 at 10:58am   2 Most recent comment from [deleted]:Hi Sanjay,Thanks so much for your purchase.I see in our log that email is delivered to you, pleas check your spam folder, but I am attaching the email here as well. There's a credentials for TMS ... Erica Michelsson Help with mySQLClosed   wpDataTables   Updated August 24, 2020 at 10:37am   2 Most recent comment from Aleksandar Vuković:Hello EricaI can't see any tables on that page:If you have a manual table, you can see its database name in the "Editing" tab above the table:You can see the columns' default headers in col ... Vidhya Gayathri Whatsapp NotificationClosed   Amelia   Updated August 24, 2020 at 10:16am   2 Most recent comment from Aleksandar Vuković:Hello VidhyaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment it is not possible, and there are no known worka ... Tyrhone Tooltips and update infoClosed Pre-purchase questions for wpDataTables   Updated August 24, 2020 at 9:50am   2 Most recent comment from Aleksandar Vuković:Hello TyrhoneThank you for your interest in our plugin.1. I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. You can probab ... Jonny Installing pluginClosed   Amelia   Updated August 24, 2020 at 9:36am   8 Most recent comment from Aleksandar Vuković:Hi again JonnyWe use a third party library, after activation/customize save. src/Infrastructure/Services/Frontend/LessParserService.phpI hope that helps. drew Follup notificationClosed   Amelia   Updated August 24, 2020 at 9:26am   8 Most recent comment from Aleksandar Vuković:Hello again DrewThe feature is on our "to-do" list, but there are other more frequently asked features, so they have the priority. We develop new features depending on the number of votes, and you can ... Fernand Vacation home possibilitiesClosed Pre-purchase questions for Amelia   Updated August 24, 2020 at 9:11am   2 Most recent comment from [deleted]:Hi Fernand,Thank you for your interest in our plugin.Unfortunately something like this isn't possible with Amelia at the moment since we don't have option to book multiple days, only time sl ... Denis TIme slotsClosed   Amelia   Updated August 24, 2020 at 8:59am   5 Most recent comment from Aleksandar Vuković:Hi DenisIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your webs ... Leo Display same chart multiple timesClosed   wpDataTables   Updated August 24, 2020 at 8:39am   2 Most recent comment from Aleksandar Vuković:Hello LeoYou can't display the same chart multiple times since it has the same shortcode.You would need to duplicate the chart and then use different copies on the page. Leo Get record by clicking on rowClosed   wpDataTables   Updated August 24, 2020 at 8:38am   2 Most recent comment from Aleksandar Vuković:Hello LeoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features and it has to be done as custom work, ... Rene Stäblein Google Gauge Chart max.Closed   wpDataTables   Updated August 24, 2020 at 8:28am   2 Most recent comment from Aleksandar Vuković:Hello RenéThank you for your purchase.That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks.  Every chart ... Waleed LanguagesClosed Pre-purchase questions for Amelia   Updated August 24, 2020 at 8:11am   2 Most recent comment from [deleted]:Hi Waleed,Thank you for your interest in our plugin.1. Yes, but we have some limitations, the plugin is not completely adjusted for RTL usage, there are couple of issues. I advice you to try it, we ha ... muhammad asyraf amiruddin can changed label EVENTClosed Pre-purchase questions for Amelia   Updated August 24, 2020 at 8:08am   2 Most recent comment from [deleted]:Hi Muhammad Asyraf Amiruddin,Thank you for your interest in our plugin.We have all strings ready for a translation so you can use Poedit or Loco Translate and just change the word Event to some other ...