As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Paul SQL + GravityFormsClosed   Gravity Forms integration for wpDataTables   Updated August 27, 2020 at 12:24pm   6 Most recent comment from Aleksandar Vuković:You're welcome PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. andrea marucci Upgrade failedClosed   Amelia   Updated August 27, 2020 at 12:22pm   6 Most recent comment from [deleted]:Glad to see you were able to update the plugin. We are not sure what could have happened, it can be some server timeout or glitch at that moment of the auto-update process. I will forward this to our ... Gary Change requestClosed   Amelia   Updated August 27, 2020 at 12:17pm   2 Most recent comment from Aleksandar Vuković:Hello GaryI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please add it as a feature suggestion on this page. Features ar ... Christina FeatureClosed Pre-purchase questions for Amelia   Updated August 27, 2020 at 12:04pm   2 Most recent comment from Miloš Jovanović:HI Christina,Thank you for your inquire.You can take a look how our plugin works and looks like on our demo sites https://wpamelia.com/demos/Unfortunately we do not have a support system within our ... Marvin Kicha Amelia Employee Panel - File Upload/Attachment missingClosed   Amelia   Updated August 27, 2020 at 11:45am   2 Most recent comment from Aleksandar Vuković:Hello MarvinAt the moment, there is no way to display attachments in the Employee panel. I already forwarded that request to our development team a couple of times, but I'll kindly ask you to ad ... Carlos Ricaño Conflicto con el fin del horario de verano en MexicoClosed   Amelia   Updated August 27, 2020 at 11:12am   4 Most recent comment from [deleted]:Thank you. Great, glad to see the issue is gone, thank you for letting me know. You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Justin Wiles Hide "Total Number of Persons"Closed   Amelia   Updated August 27, 2020 at 11:02am   6 Most recent comment from [deleted]:Hello Ben, Unfortunately it isn't possible to show the booking form based on whether a user is logged in or not with Amelia's current features. If you have any other questions or concerns ... Jrm57 SlowClosed   Amelia   Updated August 27, 2020 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Jrm57Please update to v2.9.1, and the issue will be resolved.Please let me know Sanchayita WebhooksClosed   Amelia   Updated August 27, 2020 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaWhen you create a new web hook, you define when it is being triggered (“booking completed”, “booking canceled”, and “booking rescheduled”).Then, like our documentation desc ... kalpan shah demo versionClosed Pre-purchase questions for Amelia   Updated August 27, 2020 at 9:11am   3 Most recent comment from Miloš Jovanović:Hi kalpan,Thank you for your inquire.We do not have a Trial version, but we do have Lite version which you can check out on this link.Also you can check out our demo sites https://wpamelia.com/demos ... Chris Berry Google Sheets tables failingClosed   wpDataTables   Updated August 27, 2020 at 9:05am   13 Most recent comment from Aleksandar Vuković:Hello IanPlease open a new ticket in regard to this issue, and provide me the link to the file there, so I can check it out. Vidhya Gayathri How to do the recent update AmeliaClosed   Amelia   Updated August 27, 2020 at 8:44am   2 Most recent comment from [deleted]:Hello Vidhya Gayathri, You can update the plugin manually by following these steps: If you have version 2.9 please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activa ... Patrick DataTable Scroller ExtensionClosed   wpDataTables   Updated August 27, 2020 at 7:59am   5 Most recent comment from Aleksandar Vuković:Hello PatrickThank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dave Mongillo CSSClosed   Amelia   Updated August 27, 2020 at 7:54am   5 Most recent comment from Aleksandar Vuković:Hello DaveI'm glad to hear that, sir.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jacob Eggebeen InstallationClosed   Amelia   Updated August 27, 2020 at 7:47am   2 Most recent comment from Aleksandar Vuković:Hello JacobI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.All services in Amelia need to have a fixed price, and what you ...