Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
When editing a table, I've had the same error several times, and recreate the table, and it happens again. When editing a table, I go to wpDataTables, and click a table. For this one, it's ID 7. It then loads the Create Table screen, but doesn't fully load. It just has the data source field. If i select Google Sheet (what we're using), nothing happens. This is as far I can go, and just need to start over and reimport the whole thing.
The table is there- the chart that is being drawn from it still shows up. But i can't get into the editor. This has happened 3 times, each time i recreate it.
I've figured out this is related to my other ticket: https://tmsplugins.ticksy.com/ticket/2517754/
When the conditional logic error happens from the other ticket, it causes this error as well: the table itself is no longer editable. The same error in the console comes up:
wpdatatables.js?ver=3.0.3:789 Uncaught TypeError: Cannot read property 'conditionalFormattingRules' of undefined
at a.fn.init.fn (wpdatatables.js?ver=3.0.3:789)
at jquery.dataTables.min.js?ver=3.0.3:76
at Function.map (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=5.4.2:2)
at r (jquery.dataTables.min.js?ver=3.0.3:76)
at P (jquery.dataTables.min.js?ver=3.0.3:31)
at T (jquery.dataTables.min.js?ver=3.0.3:31)
at s.<anonymous> (jquery.dataTables.min.js?ver=3.0.3:106)
at s.iterator (jquery.dataTables.min.js?ver=3.0.3:100)
at s.<anonymous> (jquery.dataTables.min.js?ver=3.0.3:106)
at s.draw (jquery.dataTables.min.js?ver=3.0.3:103)
Hi again Scott
Can you please try reinstalling the plugin again?
Maybe there was an error during installation, as all this sounds very strange. When you do reinstall the plugin, make sure to delete cache from your website, and then try again.
Kind Regards,
Aleksandar Vuković
[email protected]
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Reinstalled, no effect.
I've given you all the access privileges in the other ticket, I think you can close this one since they seem to be the same core issue generating the same error in the console.
Got it, Scott.
I'll take a look at that other ticket right now.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables