Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

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Comments

  • Neil started the conversation
    August 27, 2020 at 6:02pm

    Hi just had server and wordpress upgraded to 7.3, is there any compatibility issues?  Front end booking wont load

  • Neil replied
    August 28, 2020 at 7:39am

    Sorry its php v7.3 

  • [deleted] replied
    August 28, 2020 at 8:54am

    Hello Neil, 

    Could you please tell me do you have the newest version of Amelia, 2.9.1? If you don't, please update it. There isn't any incompatibility with that version.

    I can see Amelia properly on the URL you provided, please look at the attachment.

    Could you please delete  cache ? Or if you have the issue on some page only it can be that the service isn't assigned to an employee, or the service can't fit to their work hours.


  • [deleted] replied
    August 28, 2020 at 8:54am

    Sorry forgot the attachment.

  • Neil replied
    August 28, 2020 at 10:17am

    Hi Marija

    I could only get it working again by reverting to PHP v7.1.13.on the site (which is when you saw it)

    The Apache server is running 7.3.21, and when I got it working I tried 7.2 and retried  7.3 on the site and the same problem occurred with both, so I reverted to 7.1.13 and it recovered straight away

    on that page you screenshot was with v7.1.13, with 7.3.21 it was sitting with a rotating ring for any of the catalogue images.

    I will try to load a cache manager plugin later and try 7.3.21 again

    Yes I am running Amelia 2.9.1.

  • [deleted] replied
    August 28, 2020 at 11:58am

    Thank you for letting us know, Neil. I will forward this to our developers so they can check it out. Please let us know of the outcome.