Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2520246
Database
Closed

Comments

  •  2
    Borja started the conversation
    August 27, 2020 at 5:42pm

    There is a error, how can i slove it?

    Amelia

    Maximum allowed database prefix is 16 characters.

    Please change the database prefix, deactivate and activate plugin again.

    Thanks

  • [deleted] replied
    August 28, 2020 at 6:41am

    Hi Borja Fernandez Leston,

    Thank you for your inquiry.

    You can download the Change Table Prefix plugin, which can easily lower the number of characters in the database's prefix. Just set that below 16 characters, and you'll be good to go.

    Best regards.

  •  2
    Borja replied
    August 28, 2020 at 6:14pm

    Thanks!