As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

mindingmymentalhealth Amelia BookingsClosed   Amelia   Updated September 18, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hello,Thank you for reaching us out. I am Den and will be happy to help you out.I suppose that you are logged in and that your data is already saved in database, which is reason why your data in book ... Blair Question about Booking sessions without purchaseClosed Pre-purchase questions for Amelia   Updated September 18, 2020 at 1:19pm   3 Most recent comment from Blair:Hi Naveena,  Thanks for your quick response, I can't wait to introduce Amelia to our team. Best, Blair Daniel Stewart Foreign Key not displaying Formula ValueClosed   wpDataTables   Updated September 18, 2020 at 12:21pm   2 Most recent comment from Isidora Markovic:Hi Daniel,Unfortunately that is not possibly with built-in feature of plugin.About the Formula column with Foreign keys, yes there is the issue with that. It is forward to our developers team to chec ... Deana White Internal server error message in upload of excel spreadsheetClosed   wpDataTables   Updated September 18, 2020 at 11:44am   38 Most recent comment from Isidora Markovic:Hi Deana,You are welcome.Thank you so much for the great review.It means us a lot.Have a nice weekend.Best regards. Daniel Chye Restriction of Booking for more than onceClosed   Amelia   Updated September 18, 2020 at 11:12am   2 Most recent comment from Miloš Jovanović:Hi Daniel,Thank you for your purchase.At the moment we do not have that option in the plugin built-in feature. Andrew Nelson filtering/placeholders/foreign keysClosed   wpDataTables   Updated September 18, 2020 at 11:09am   6 Most recent comment from Isidora Markovic:Hi Andrew,You are welcome.I believe that you need to modify query to get results what you need. If you have any other issue or question please open new ticket, and we help you out. Best regards. Mike Ronan Bolding font in calendarClosed   Amelia   Updated September 18, 2020 at 10:40am   6 Most recent comment from Aleksandar Vuković:You're welcome, MikeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sören Wagner-Emden Waiting ListClosed Pre-purchase questions for Amelia   Updated September 18, 2020 at 10:13am   2 Most recent comment from [deleted]:Hi Sören,Thank you for your interest in our plugin.Unfortunately we don't have this option at the moment, it is on our To Do list but I must say that we don't plan to add it for a couple o ... Anthony Cornielus Jones Receipts for Event AttendeesClosed   Amelia   Updated September 18, 2020 at 10:02am   2 Most recent comment from Miloš Jovanović:HI Anthony,Thank you for your purchase.Unfortunately there is no placeholder that will display this in the notifications at the moment.But I can add your suggestion n our TODO list and hopefully we c ... Nicholas Bozzo Google CalendarClosed   Amelia   Updated September 18, 2020 at 9:48am   8 Most recent comment from Aleksandar Vuković:Hello again NicholasI can see that you created a busy calendar for [email protected] which is assigned to employee "Cracka Lack ($75/hr)". Since this calendar is synced only with that employ ... Valentin Pre-Fill PanelClosed   Amelia   Updated September 18, 2020 at 9:26am   2 Most recent comment from Miloš Jovanović:HI Valentin,Thank you for your purchase.Sorry but I did not understand what are you trying to achieve, can you please describe me more or send me some screenshots so I can give you my suggestion. Anthony Cornielus Jones Ability to Specify Costs and Ticket Count in Event Confirmation EmailClosed   Amelia   Updated September 18, 2020 at 8:18am   8 Most recent comment from Aleksandar Vuković:Great news, AnthonyThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hotei Marketing Google CalendarClosed   Amelia   Updated September 18, 2020 at 8:15am   2 Most recent comment from Aleksandar Vuković:Hello HoteiThank you for your purchase.It seems like your redirect URI is not the same.To change the URI, you'll need to go into your database, but please be careful when you update the table, be ... Amy Raleigh Employee EmailClosed   Amelia   Updated September 18, 2020 at 7:38am   10 Most recent comment from Aleksandar Vuković:You're welcome, AmyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Douglas Elom Setting appointment start time from 9:30 am to 10:15 am for a duration of 45 minutes and then the same again every hourClosed   Amelia   Updated September 18, 2020 at 7:29am   5 Most recent comment from Aleksandar Vuković:Hi again DouglasLike I mentioned in my previous response - you need to configure the default time slot step, so creating a 20-minute service you would need to configure the time slot step to be a 5 ...