As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

DREAMCRAFT Service Booking Timing is still visible after it crosses the regular timingsClosed   Amelia   Updated September 22, 2020 at 7:00am   2 Most recent comment from Aleksandar Vuković:Hello DREAMCRAFTThank you for your purchase.The availability of your time slots depends on the duration of a service.For example, if your service lasts 3 hours, but has buffer time of 5 minutes, the 9 ... Michael Claypool New Zoom API RestrictionsClosed   Amelia   Updated September 21, 2020 at 5:36pm   2 Most recent comment from [deleted]:Hello,Thank you for reaching us out.We are not anticipating any issues in this regard, let me double-check with my dev team though. I will be in touch later tomorrow. Tomasz Mycielski Different price for same service depending on employee who performs itClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 3:47pm   2 Most recent comment from [deleted]:Hi Tomasz,Thanks for your interest.Yes, you can set price for each employee individually, so the price of the service will change based on which employee is selected.  Pol Macanraoi Space at end of email addressClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 9:03am   7 Most recent comment from [deleted]:Hi Pol,We've just tested the latest Lite version using predictive email addresses with a couple of phones, and the saved email addresses don't contain spaces. The tests have been conducted w ... Ryan North Lite vs. BasicClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 3:24pm   3 Most recent comment from Ryan North:Thank you Nevena. That is very helpful. Jordan SMS Prices for All CountriesClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 2:36pm   4 Most recent comment from [deleted]:Hi Jordan,In the plugin, when you login, you can see prices and provides by country. You can see this in free plugin as well as in paid plugin. Our free plugin is available here: https://wordpress. ... Pol Macanraoi BREAK TIMES COLOURING ON CALENDARClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 2:17pm   6 Most recent comment from [deleted]:Hi Pol,If you try to book, you will see the notification that it is not possible to book at that time. If you enter particular employee, you will see when the brakes are. We haven't implemented t ... konrad Api calendar and feedbackClosed   Amelia   Updated September 21, 2020 at 2:07pm   2 Most recent comment from Aleksandar Vuković:Hello konradThank you for your purchase.Google changes things every few weeks, so our apologies for some outdated screenshots. Basics are the same (I just went through the tutorial), but we'll m ... Douglas Fraser webhooks no longer firing offClosed   Amelia   Updated September 21, 2020 at 1:51pm   4 Most recent comment from Aleksandar Vuković:Hello DouglasThank you for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Leonard Zakoor Custom user field in formidable formClosed   Formidable Forms integration for wpDataTables   Updated September 21, 2020 at 1:42pm   2 Most recent comment from Isidora Markovic:Hi Leonard,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We check code form link that you provide, an ... Richard Suggestion regarding Redirect URI field under Google & Outlook Calendar integrationClosed   Amelia   Updated September 21, 2020 at 1:41pm   4 Most recent comment from [deleted]:Hi Richard,Thank you for your feedback. I will pass it to our dev team for further considerations. If you have any more issues or questions feel free to open a new ticket, we will be happy to help y ... Vinicius MembershipClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hi Vinicius,Thanks so much for your interest.Unfortunately we do not have membership in Amelia.  HirokiMekaru sClosed   Master-Detail Tables for wpDataTables   Updated September 21, 2020 at 1:06pm   2 Most recent comment from Aleksandar Vuković:Hello HirokiMekaruThank you for your purchase.For future reference, please open tickets in Amelia category.The data from your previous installation is not saved in these files, but instead in the data ... Daniel Dioszegi Payment optionsClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hi Daniel Dioszegi,Thank you for your interest in our plugin.Since we have integration with WooCommerce you can use any WooCommerce payment gateway just install the core WooCommerce, enable the WooCom ... cskasler Employee Panel doesn't loadsClosed   Amelia   Updated September 21, 2020 at 1:00pm   2 Most recent comment from Aleksandar Vuković:Hello cskaslerWhen I inspect the page, I can see this:The issue here is that one of your other plugins loads vue.js files everywhere, not just on the pages it is loaded on, so it's causing a con ...