As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Wade Taylor Google Calendar SyncClosed   Amelia   Updated September 21, 2020 at 12:54pm   3 Most recent comment from Miloš Jovanović:HI Wade,Thank you for your purchase.Glad to hear that you managed to solve the issue and sorry for not reaching you sooner.If you have any more questions feel free to open a new ticket, we will gladl ... Reid Webber Monthly recurring charge for weekly eventClosed   Amelia   Updated September 21, 2020 at 12:18pm   2 Most recent comment from Aleksandar Vuković:Hello ReidThank you for your purchase.Unfortunately, at the moment we don't have a bulk purchase option. Our developers are currently working on adding that feature, but until then I can offer a ... David Help with configurationClosed   Amelia   Updated September 21, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for your purchase.1. Please go to Appointment Settings (in Amelia Settings), and disable "Allow booking above maximum capacity", and enable "Allow booking below minimum capacity". ... Ebrahim Pre-sales questionClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 11:10am   2 Most recent comment from Miloš Jovanović:HI Ebrahim,Thank you for your inquire.first, is there a booked profile that shows upcoming, pending and history of appointments?Yes, we do have Employees Panel and Customer PanelCan i put the same ca ... M Badar Jamal Explanation of featuresClosed   Amelia   Updated September 21, 2020 at 10:57am   8 Most recent comment from Aleksandar Vuković:You're welcome, BadarIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Liam Ryan Using Elementor Page BuilderClosed   wpDataTables   Updated September 21, 2020 at 10:49am   4 Most recent comment from Isidora Markovic:Hi Liam,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You are welcome, If you have any other issue or question please open new tick ... Miguelangel Garcia Bracamonte Problemas de funcionamientoClosed   Amelia   Updated September 21, 2020 at 10:41am   2 Most recent comment from Aleksandar Vuković:Hello MiguelangelThank you for your purchase.Please note that we don't speak Spanish, so please translate your future responses to English.Can you please elaborate on the first paragraph? Google ... TAYLOR SCARDELLETTI Fatal Error in WPClosed   Amelia   Updated September 21, 2020 at 10:02am   2 Most recent comment from Aleksandar Vuković:Hello TaylorThank you for your purchase, and sorry to hear you're having issues.It seems like the file is missing in your installation. There's not much we can do about this, but to manually ... gestio Show a specific category in Front-end Booking SearchClosed   Amelia   Updated September 21, 2020 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello again gestioI'm sorry to disappoint you, but unfortunately the ameliasearch view cannot be altered in this way. I hope our development team will be able to change it in one of our future ... Mr. Spock Book more than one event or serviceClosed   Amelia   Updated September 21, 2020 at 9:02am   2 Most recent comment from Aleksandar Vuković:Hello Mr. SpockThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers will be working ... kamrul Multiple person multiple serviceClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 8:39am   2 Most recent comment from [deleted]:Hi Kamrul,Thank you for your interest in our plugin.1. Unfortunately this is not possible since our plugin isn't made with that option, the same service is applied for each person but you can add ... Mandy Oldfield servicesClosed   Amelia   Updated September 21, 2020 at 8:28am   13 Most recent comment from Aleksandar Vuković:Hello MandyUnfortunately, at the moment, there's no way to disable that in Amelia. We've tested the integration and it doesn't offer an option like that, so it can't be deactivated ... Thomas Sudbury BookingClosed   Amelia   Updated September 21, 2020 at 7:54am   7 Most recent comment from Aleksandar Vuković:I'm glad to hear it's working fine now, ThomasAs for the work hours - if that works for you, no need to change it. You probably saw those hours offered to your customers if the default tim ... Sonia Congia troubles with appointments and google calendar syncClosed   Amelia   Updated September 21, 2020 at 7:48am   8 Most recent comment from Aleksandar Vuković:Hi again SoniaI haven't been experiencing issues like this when time zones are configured correctly, so in order to see what's wrong here, I'd need to take a look at your website and yo ... gestio Select maximum daysClosed   Amelia   Updated September 18, 2020 at 9:45pm   5 Most recent comment from gestio:Thanks for the reply. I hope that soon the option will be in a future update.