Public Tickets
Aaron Koo
TrackingClosed
Amelia
Updated July 28, 2020 at 1:45pm
5
Most recent comment from Marius:Is it afterConfirmBooking or afterConfirmedBooking -- with confirmed with ed oafterConfirmBooking or without ed?Will this load the tracking page automatically after clicking finsih or after clicking c ...
Ramiro
FunctionalityClosed
Amelia
Updated July 28, 2020 at 1:27pm
8
Most recent comment from Aleksandar Vuković:You're welcome, RamiroIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Hannah Chappell
Changing appointment time for one dayClosed
Amelia
Updated July 28, 2020 at 1:20pm
11
Most recent comment from [deleted]:You are welcome, Hannah. Glad to see the issue is gone. Please let me know if it happens again.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Constant GILLET
Remove contents of woocommerce email confirmationClosed
Amelia
Updated July 28, 2020 at 12:33pm
2
Most recent comment from Aleksandar Vuković:Hello ConstantThank you for your purchase.Unfortunately the settings you see in that ticket are for PayPal, and they do not apply to WooCommerce. Unfortunately, there's not much we can change fo ...
Dominik Dietrich
Automatic export list of attendeesClosed
Pre-purchase questions for Amelia
Updated July 28, 2020 at 11:24am
4
Most recent comment from Miloš Jovanović:Hi Dominik,At the moment there is no option to export the attendees from the Employee Panel, but this will be something that we will be working on for future updates.At the moment the export button i ...
Jeffrey
How to replace employ/customer image with WordPress profile image/avatarClosed
Amelia
Updated July 28, 2020 at 11:13am
4
Most recent comment from [deleted]:Hello Jeffrey, Unfortunately, this couldn't be achieved with some custom work, since it would require changes in the source code of the plugin. JS files are modified (minimized) in the p ...
Leonardo Garcia
refund moneyClosed
Amelia
Updated July 28, 2020 at 10:49am
2
Most recent comment from [deleted]:Hello Leonardo Garcia,We are sorry to hear that you don't find Amelia suitable for your business.
Do you maybe have some questions or concerns about the plugin that we can help you out with o ...
Marisa Schulz
E-MailsClosed
Amelia
Updated July 28, 2020 at 10:02am
6
Most recent comment from [deleted]:You are welcome, Marisa. Thank you, have a nice one as well If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Liew Kent G
FeatureClosed
Pre-purchase questions for Amelia
Updated July 28, 2020 at 9:49am
2
Most recent comment from [deleted]:Hi Liew,Thanks for your interest.On one WordPress website you can have just one Amelia plugin installed.
Markus
Booking Status ProcessClosed
Amelia
Updated July 28, 2020 at 9:48am
11
Most recent comment from Aleksandar Vuković:You're welcome MarkusGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Ahlen Jorge
RefundClosed
Amelia
Updated July 28, 2020 at 9:41am
2
Most recent comment from Aleksandar Vuković:Hello AhlenI see this is a duplicate ticket, so it will be closed. Your refund request will be processed.
Jeffrey
How many times has logged-in customer booked with the current providerClosed
wpDataTables
Updated July 28, 2020 at 9:40am
2
Most recent comment from Aleksandar Vuković:Hello JeffreyYou should probably do that through the query. Probably using the COUNT() function in the query itself to get the data calculated directly from the database.
Tre
convert times to AM/PMClosed
Amelia
Updated July 28, 2020 at 9:03am
4
Most recent comment from [deleted]:You are welcome. Unfortunately, the Work hours can't be in the AM/PM time format because the library used there doesn't support this format type. If you have any other questions or concerns ...
Buffs
Can customers edit their booking information?Closed
Pre-purchase questions for Amelia
Updated July 28, 2020 at 8:57am
6
Most recent comment from Miloš Jovanović:Hi Buffs,Unfortunately we do not have that feature as well.Best regards.
Remko Sieben
Google Calendar Sync stopped workingClosed
Amelia
Updated July 28, 2020 at 8:48am
2
Most recent comment from [deleted]:Hello Remko, Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will g ...