As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ushir Shah Plugin Cannot UpdateClosed   Amelia   Updated September 15, 2020 at 2:32pm   15 Most recent comment from Ushir Shah:Thanks its all sorted for now. Thank you for your reply.  Thiago Claendar view on frontendClosed Pre-purchase questions for Amelia   Updated September 15, 2020 at 2:15pm   2 Most recent comment from [deleted]:Hi Thiago,Thank you for your interest in our plugin.On our demo site here you can try all our booking forms to see if the Search form would suit your use case.I am not sure that I understood you right ... Dakotah Amelia - Group of PeopleClosed   Amelia   Updated September 15, 2020 at 1:52pm   5 Most recent comment from Aleksandar Vuković:Hello again DakotahUnfortunately, we don't have a feature like that.Two employees cannot be assigned to the same appointment, and multiple people are only available as customers if your service c ... Zouheir B Using locqlwp from FlywheelClosed   Amelia   Updated September 15, 2020 at 1:40pm   2 Most recent comment from Aleksandar Vuković:Hello Zouheir All domains are being registered as valid domains if you activate the purchase code, even local environments.If you activate the code on a localhost, you will use one of the 3 domains ... Mehmet Soysal Setting up recurring appointments in backendClosed   Amelia   Updated September 15, 2020 at 1:19pm   3 Most recent comment from Mehmet Soysal:Great thanks for your answer.  Daniel Trying to use a URL column or something similarClosed   wpDataTables   Updated September 15, 2020 at 12:27pm   4 Most recent comment from Isidora Markovic:Hi DanielAleksandar is assign on our other products this week, so I will help you out.Solution that Aleksandar provide to you will generate link in the column as the same as you manually insert https ... Francois-Pierre Thibault EmployeeClosed Pre-purchase questions for Amelia   Updated September 15, 2020 at 12:14pm   2 Most recent comment from [deleted]:Hi Francois-Pierre,Thanks so much for your interest in Amelia Booking Plugin.Yes, employees can set price and working hours, but they can not create services, admin needs to create service and assign ... Richard Edit notification emailsClosed   Amelia   Updated September 15, 2020 at 12:13pm   2 Most recent comment from Aleksandar Vuković:Hello RichardI'm not sure I understand what you mean.You cannot edit the placeholders. They are generated by the plugin.You also said you can see " Show Email Placeholders" button, so I don ... Spencer Millard Offering options to a single bookingClosed Pre-purchase questions for Amelia   Updated September 15, 2020 at 12:09pm   2 Most recent comment from [deleted]:Hi Spencer Millard,Thank you for your interest in our plugin.I advice you to try creating this with services. You would have two options:1. If you have only one service you can create multiple service ... Gradimir Stanković Decimals in chart and value showingClosed   wpDataTables   Updated September 15, 2020 at 12:05pm   6 Most recent comment from Isidora Markovic:Pozdrav, Gradimire,Aleksandar je ove nedelje na drugom pluginu, tako da cu ja nastaviti da vam pomazem ukoliko imate pitanja ili problema sa pluginom.Da, taj problem moze da se reši tako sto ćete po ... fuchsws Filter from comma separated keywordsClosed   wpDataTables   Updated September 15, 2020 at 11:33am   6 Most recent comment from Isidora Markovic:Hi Andrew, Aleksandar is assign on our other products this week, so I will answer you.You are welcome.I am glad that Aleksandar solution help you out. If you have any other issue or question please op ... Hans Keutgen Own calculation/value in cellClosed   wpDataTables   Updated September 15, 2020 at 11:16am   4 Most recent comment from Isidora Markovic:Hi Hans,Thank you for your purchase.Thanks Srinath for answering for previous question.I can say that Srinath is right, but I can add one more thing. Based on your image for requested columns you al ... Farrell Sql Query Limit to 5 Rows Not WorkingClosed   wpDataTables   Updated September 15, 2020 at 11:02am   2 Most recent comment from Isidora Markovic:Hi Farrell,Thank you for your purchase.If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems ... Jack Williams Tour bookingsClosed Pre-purchase questions for Amelia   Updated September 15, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi Jack Williams,Thank you for your interest in our plugin.In order to create tours that last multiple days or weeks you will need to use our Events (not Services), however you should know that we don ... Unions NSW can't see country flag on mobile fieldClosed   Amelia   Updated September 15, 2020 at 9:42am   2 Most recent comment from Aleksandar Vuković:Hello MichelleIssues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.You can add this CSS on the page: inp ...