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Public Tickets

Dan Reuben Event CustomizationClosed   Amelia   Updated March 11, 2020 at 11:16am   4 Most recent comment from [deleted]:Hello Dan Reuben, You are welcome.Thank you for the screenshot, these are Stripe fields. Unfortunately, as I said in my previous answer, these fields can't be changed with adding custom CSS. ... Andrew Multiple remote adminsClosed Pre-purchase questions for Amelia   Updated March 11, 2020 at 10:20am   2 Most recent comment from [deleted]:Hi Andrew,Thanks for your interest.Unfortunately, it is not possible to have an admin per location, just employees can manage their appointments and events. More about users and roles can be seen he ... Niv Huga Woocommerce IntegrationClosed   Amelia   Updated March 11, 2020 at 10:17am   3 Most recent comment from [deleted]:Hello Niv Huga, I've just tested this on our testing website and it works properly, the extras price is added to the service price in WooCommerce cart/checkout page. So, please provide me a tem ... Jonathan Woo When adding line breaks or shortcode to string entry, builder adds > and < to cellClosed   wpDataTables   Updated March 11, 2020 at 10:09am   2 Most recent comment from Aleksandar Vuković:Hello JonathanThank you for your purchase.Can you please tell me which version of libxml do you use? You should find the libxml version in your php.info file. If the version is less than 2.7.8, you ... Wendy lifetime updatesClosed   Report Builder for wpDataTables   Updated March 11, 2020 at 10:04am   7 Most recent comment from Aleksandar Vuković:Hello again Wendy.I'm attaching the Report Builder to my response here, but for the future, please note that you can download the add-on from our store http://store.tms-plugins.com/ after you lo ... Kim Prudlow Calendar issueClosed   Amelia   Updated March 11, 2020 at 9:51am   2 Most recent comment from [deleted]:Hello Kim Prudlow, I see this ticket a duplicate ticket - it is for the same issue as your other ticket, which I've just replied, so I will close this one and we can continue solving the issue ... Kevin Tracy Redirect after bookingClosed   Amelia   Updated March 11, 2020 at 9:24am   13 Most recent comment from [deleted]:Hello Kevin, The capacity of how many people can book one service at the same time is set in the services' min and max capacity. This is how many people can book at the same time the same appo ... Christine Smeyers Text/lines around boxes not showingClosed   Amelia   Updated March 11, 2020 at 7:55am   8 Most recent comment from Aleksandar Vuković:You're welcome ChristineGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. George Morris Can't make basic bar chartsClosed   wpDataTables   Updated March 11, 2020 at 7:51am   4 Most recent comment from Aleksandar Vuković:I see George Unfortunately, no. Pivot would only be possible with SQL query tables, and it would have to be done in the database; then a view would have to be created, so wpDataTables can display th ... THOMAS M KAMPLAIN WooCommerce Products Not showing upClosed   Amelia   Updated March 10, 2020 at 3:16pm   4 Most recent comment from [deleted]:Hello Debbie, This was fixed in our latest update of Amelia, version 2.4. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Mariia Panaran SMPT ConnectionClosed   Amelia   Updated March 10, 2020 at 2:26pm   4 Most recent comment from [deleted]:You are welcome, Mariia Panaran!Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help, João Lopes Editing appointment date in backendClosed   Amelia   Updated March 10, 2020 at 1:41pm   4 Most recent comment from Aleksandar Vuković:Hi again JoãoI really need to take a look, as there are quite a lot of variables here that can cause this behavior - from simple setup mistakes to bugs in the plugin.Please make sure to enable the PR ... Jalal Support SpecialistClosed Pre-purchase questions for wpDataTables   Updated March 10, 2020 at 1:00pm   2 Most recent comment from Aleksandar Vuković:Hello JalalThank you for your inquiry.Unfortunately, we don't have any open positions for Customer Support. Another thing is, that we do not employ any remote agents, so everything is done from t ... Seth Barrett Make every appointment an order in WooComClosed   Amelia   Updated March 10, 2020 at 12:13pm   2 Most recent comment from [deleted]:Hello Seth Barrett, There is an on-site payment option in Woo as well, so when you use it as a payment method nothing should be payed in the booking process and appointments/orders are created. But� ... Jacob Numbers randomly displayed on x-axisClosed   wpDataTables   Updated March 10, 2020 at 11:56am   2 Most recent comment from Aleksandar Vuković:Hello JacobWhat's the order of these integers in the table? Can you show me the table as well?The chart should follow what it sees in the table, so if it always displays 10, 1, 6, 3, 2, it impli ...