As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Leyla musleh technical requirementsClosed   Amelia   Updated September 27, 2020 at 8:18pm   8 Most recent comment from Aleksandar Vuković:Thanks, turistas, you too!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. SUSAN GERTZ Purchase multiple appointmentsClosed Pre-purchase questions for Amelia   Updated September 27, 2020 at 6:54pm   2 Most recent comment from [deleted]:Hello Susan,Thank you for your message.Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-aroun ... Carrie service available just for one week with fix dateClosed   Amelia   Updated September 26, 2020 at 5:54pm   2 Most recent comment from [deleted]:Hello Carrie, Thank you for your purchase. You can create a Special day for the employee,  with it you can set some service to be available on some specific dates/times only. Special days are ther ... MR NADEEM SHAREEF How to update the booking confirmation pageClosed   Amelia   Updated September 26, 2020 at 5:04pm   23 Most recent comment from [deleted]:Hello Ronnie, We don't have plans to implement this in the upcoming versions of Amelia, unfortunately. You can post this as a suggestions here https://wpamelia.cnflx.io/boards/feature-request ... Vikram Rajan Google CalendarClosed   Amelia   Updated September 26, 2020 at 2:27pm   4 Most recent comment from [deleted]:Hello Vikram, Our support doesn't cover any type of calls, unfortunately. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. I w ... Mario Blanco Show Add To Calendar optionClosed   Amelia   Updated September 26, 2020 at 1:41pm   4 Most recent comment from [deleted]:You are welcome, Mario! If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  valeria galan bautista descripciónClosed   Amelia   Updated September 26, 2020 at 1:22pm   2 Most recent comment from [deleted]:Hello Valeria, Please write your tickets in English, as we are afraid something will get lost in translation, and we won't be able to help out properly. Service description is only shown when ... Gerardo Type of registrationClosed   Amelia   Updated September 26, 2020 at 12:35pm   2 Most recent comment from [deleted]:Hello Gerardo, If you are asking about your Amelia license, you need to login to our store and you will see there your purchase code, the license type and on Manage domains you can see where it is a ... James Hayward Event day with Multiple bookingsClosed   Amelia   Updated September 26, 2020 at 12:31pm   2 Most recent comment from [deleted]:Hello James, If you want the time slots 15 minutes to be booked, and if you use Events in Amelia, you would need to create all of the time slots that you have for the day as separate events. Since i ... Bogdan HyperlinksClosed   wpDataTables   Updated September 26, 2020 at 11:17am   2 Most recent comment from Aleksandar Vuković:Hello BogdanUnfortunately, like mentioned in our documentation, formatting applied in the original file (font families, color, size, fill color, etc.) will not be copied over to the wpDataTable, but ... Richard Lang Woocommerce and booking.com connectionClosed Pre-purchase questions for Amelia   Updated September 25, 2020 at 6:29pm   3 Most recent comment from [deleted]:Sorry, I meant to say annual payment rather than monthly. Marcus Taking payments in different cureenciesClosed Pre-purchase questions for Amelia   Updated September 25, 2020 at 7:51am   10 Most recent comment from Marcus:Hi Den,No, Amelia does not have the option to price services in different currencies which is what I need. The link I posted was for a WooCommerce plugin that does exactly that.Kind regards // Marcus Nishikant Chandra Payment Split Percentage wiseClosed Pre-purchase questions for Amelia   Updated September 24, 2020 at 10:00pm   3 Most recent comment from bhrigupandit:i am astrologer bhrigupandit  how this website can be helpful to me. please tell me. caio ReembolsoClosed Pre-purchase questions for Amelia   Updated September 24, 2020 at 1:04pm   2 Most recent comment from Miloš Jovanović:HI caio,Sorry to hear that you do not want to use our plugin after the purchase. In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received i ... Anton Malinovskiy how to add custom fields to all events automatically?Closed   Amelia   Updated September 24, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello AntonI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, when you add new events or services, you need to ...