Public Tickets
Sunny
Hide bookings of other employeesClosed
Pre-purchase questions for Amelia
Updated August 7, 2020 at 9:24am
3
Most recent comment from Miloš Jovanović:HI Sunny,Thank you for your inquire.For this case you can use Front end panel for Employees, more info on this link.In this case your employees need to login to this panel, and then they can only see ...
Maria
Stripe and Paypal errorsClosed
Amelia
Updated August 7, 2020 at 9:07am
9
Most recent comment from Aleksandar Vuković:Hi again MariaI don't know how you're generating the keys, but they should work regardless. When they worked with our test keys, that confirmed the integration is running smoothly, and ther ...
Kyle Hand
Chart.js barchart not showing valuesClosed
wpDataTables
Updated August 7, 2020 at 9:02am
5
Most recent comment from Aleksandar Vuković:Good to know, KyleI'll forward the case to our Q/As so they can test it.
Kyle Hand
Page has no content - SQL issues?Closed
wpDataTables
Updated August 7, 2020 at 9:01am
9
Most recent comment from Aleksandar Vuković:Great news, KyleThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Erick Bonilla
Booking wizard not loadingClosed
Amelia
Updated August 7, 2020 at 8:54am
9
Most recent comment from Aleksandar Vuković:Hi again ErickSince the color is different than you set it up in the Customization, it's probably caused by a conflict with the theme's buttons, so you would need to inspect the page, find A ...
Samuel
Time ZonesClosed
Pre-purchase questions for Amelia
Updated August 7, 2020 at 8:48am
2
Most recent comment from [deleted]:Hi Samuel,Thank you for your interest in our plugin.We have a time zone option that allows admin to set one time zone on the back-end and set working hours in that time zone and then customer to autom ...
Drew Porter
Technical IssuesClosed
wpDataTables
Updated August 7, 2020 at 8:26am
4
Most recent comment from Aleksandar Vuković:Hello DrewWe saw you submitted a refund request, and the refund process has started. You will be refunded in 5 - 7 days, but if you decide to give the plugin one more shot, please purchase it again, a ...
Leonard Zakoor
Time not matching upClosed
Amelia
Updated August 7, 2020 at 8:04am
15
Most recent comment from Aleksandar Vuković:Hello LeonardLike I said - the fix should be included in the next update. Unfortunately, the update has been postponed until Monday or Tuesday due to some quick fixes we've implemented.
Steve
Charge once for block of 16 appointmentsClosed
Amelia
Updated August 7, 2020 at 7:24am
2
Most recent comment from Aleksandar Vuković:Hello SteveThank you for your purchase.If the price is the only thing wrong about this, you can configure how your customers will be charged when you edit that Service.“Customers will have to pay on ...
Richard
ServicesClosed
Amelia
Updated August 6, 2020 at 5:06pm
28
Most recent comment from [deleted]:You are welcome, Richard.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Dermod Wood
Bug? in booking calendarClosed
Amelia
Updated August 6, 2020 at 4:59pm
5
Most recent comment from [deleted]:Hello Derm, You are welcome. Glad to see that the issue is gone. We will change that in one of the following updates of Amelia - when that option in Amelia -> Appointments settings is disabled and t ...
MR Claud Williams
Google Calendar IssueClosed
Amelia
Updated August 6, 2020 at 1:59pm
6
Most recent comment from [deleted]:Hello MR Claud Williams, You need to enable Less secure apps in your Google calendar, could you please check if you did this for the Google account you are trying to connect to the employee in Amelia? ...
Ian Bowden
Managing licencesClosed
Amelia
Updated August 6, 2020 at 1:32pm
2
Most recent comment from Aleksandar Vuković:Hi again IanThe store credentials were emailed to you along with the last purchase code you acquired. The link to the store is http://store.tms-plugins.com/, so even if you lost that email, or you can ...
Stine Bjerregaard
Add to calendar timezoneClosed
Amelia
Updated August 6, 2020 at 12:58pm
2
Most recent comment from Aleksandar Vuković:Great news, StineThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Markus Berg
horizontal filteringClosed
wpDataTables
Updated August 6, 2020 at 12:55pm
2
Most recent comment from Aleksandar Vuković:Hello MarkusI'm not sure I understand what you mean. Can you show me an example in a screenshot?The chart engines we use in wpDataTables are free and somewhat limited. You cannot add any sliders ...