As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jnoor unable to create categoryClosed   Amelia   Updated November 6, 2020 at 1:18am   3 Most recent comment from Jnoor:https://better-cementing-for-all.org/wp-admin/ user: noormohammad123 password: s.Xvy2BR!IjO purchase code:  346EF-27C51-6D853-FC06C-CD08F please do something first , buyer force me do it first.  Joyce Akinbi Booking multiple time slotsClosed Pre-purchase questions for Amelia   Updated November 6, 2020 at 12:44am   2 Most recent comment from [deleted]:Hello Joyce,Thank you for your message.Unfortunately, services in Amelia can only have one set duration, there isn't a possibility for customers to choose a duration in the booking process. You c ... Michael CSS ameliaClosed   Amelia   Updated November 6, 2020 at 12:30am   2 Most recent comment from [deleted]:Hi Michael,Thank you for your message.Can you please clarify your query? We don't have a specific CSS reference book for Amelia, I am afraid. DREAMCRAFT Multiple Peoples Can book for the same timeClosed   Amelia   Updated November 6, 2020 at 12:01am   2 Most recent comment from [deleted]:Hello,Thanks for your question.The availability is defined per employee, and one employee cannot work on multiple services at the same time. You would need to create X more employees and assign each e ... Junior Export/Import settings & dataClosed   Amelia   Updated November 5, 2020 at 11:49pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.I am afraid it's not available at the moment, however, you can submit a feature request here:https://wpamelia.cnflx.io/boards/feature-requestsYou may use Duplicat ... Unions NSW validate a custom fieldClosed   Amelia   Updated November 5, 2020 at 11:05pm   2 Most recent comment from [deleted]:Hello Michelle,Thank you for your message.Unfortunately, there is no custom field validation facility in Amelia. There are several types of custom fields, but the input can be plain text only. https ... Alan CalendarClosed   Amelia   Updated November 5, 2020 at 1:49pm   8 Most recent comment from Aleksandar Vuković:Hello AlanI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We will work on it in the future, but I can't say when it ... DREAMCRAFT Customers Name & Contact DetailsClosed   Amelia   Updated November 5, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello thereI'm not sure I understand what you mean, but if I understand correctly, you want the emails to be sent to another email?If that's what you need, you can set up additional email ... Michael Amelia servicesClosed   Amelia   Updated November 5, 2020 at 12:22pm   2 Most recent comment from [deleted]:Hello Michael, There isn't such possibility with Amelia's current built-in features, unfortunately. Employees can either see the Assigned services tab in the panel and all of the services� ... Kerri-Anne Sheridan Errors :-)Closed   wpDataTables   Updated November 6, 2020 at 12:06pm   9 Most recent comment from Aleksandar Vuković:Hi again Kerri-AnneMilan changed the file ../wp-content/plugins/wpdatatables/assets/js/jquery-datatables/jquery.dataTables.min.js and the issue should be resolved now.This will be overwritten with our ... Alan Calendar Reminder with Link to ZoomClosed   Amelia   Updated November 5, 2020 at 12:04pm   2 Most recent comment from [deleted]:Hello Alan, No, there isn't a possibility to edit that and send the Zoom link in it, unfortunately. The Service description is sent in that file. This is possible to be done for Google and Out ... Moritz von Kapff URGENT: after migration design & functional problemsClosed   Amelia   Updated November 5, 2020 at 11:44am   3 Most recent comment from [deleted]:Hello Moritz, Glad to see you managed to find a solution to the issue you had, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will ... Stacy Zemon Plugin UpdateClosed   Amelia   Updated November 5, 2020 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello StacyIf you've entered your purchase code in Amelia Settings/Activation settings, there will be updates offered in your Plugins section, or in Dashboard/Updates section.You can manually dow ... Zak Conditional FormattingClosed   wpDataTables   Updated November 5, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello ZakUnfortunately what you're looking for to achieve is not possible.What comes to mind is to add another integer column which will have the default editing value "1". Then, you would be ab ... John Deans Filter Test SizeClosed   wpDataTables   Updated November 5, 2020 at 10:41am   6 Most recent comment from Aleksandar Vuković:You're welcome, JohnGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.