As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Marcel Set the color of bars dynamicallyClosed   wpDataTables   Updated November 1, 2020 at 12:38pm   2 Most recent comment from Aleksandar Vuković:Hello MarcelI agree that it would be a cool feature, but unfortunately it can't be achieved with the plugin's built in features.That is default behavior of charts engine, but if you need so ... Reza Hojati Automatically redirectClosed   Amelia   Updated November 1, 2020 at 1:25am   2 Most recent comment from [deleted]:Hello Timo,Thanks for your message.Unfortunately, it's not available in Amelia. You can try this plugin, for example. Reza Hojati Overview of employeesClosed   Amelia   Updated November 1, 2020 at 1:05am   6 Most recent comment from [deleted]:Hi Timo,I am afraid we don't have any ETA.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-requests arbel question before purchasingClosed Pre-purchase questions for Amelia   Updated November 1, 2020 at 12:54am   2 Most recent comment from [deleted]:Hello,Unfortunately we don't have membership/subscription integrated into Amelia. You can use Memberpress as membership plugin. Memberpress has an addon to link your membership levels to any Word ... Paolo Plugin translateClosed Pre-purchase questions for Amelia   Updated November 1, 2020 at 12:47am   2 Most recent comment from [deleted]:Hello Paolo,Thank you for your question.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simp ... Alberto Calendar FeedbackClosed   Amelia   Updated November 1, 2020 at 12:27am   2 Most recent comment from [deleted]:Hi Alberto,Thank you for your message.Can you please clarify your question? What kind of data do you need to see?You can find all the documentation here:https://wpamelia.com/documentation/ Camila Bug in hourClosed   Amelia   Updated November 2, 2020 at 7:20pm   3 Most recent comment from [deleted]:Hello Camila,Unfortunately, we couldn't replicate the issue on our end:Please, can you check this once again on our end. If the problem persists, can I please ask you to clear your website cache ... Camila bug in availability of employeesClosed   Amelia   Updated November 1, 2020 at 12:11am   3 Most recent comment from [deleted]:Hello Camila,Thank you for your message.Can you please check that your employees working hours match to the service(s).If it didn't help, please provide me a temporary WP-admin login for your ... Jorge Minimum Recurring appointmentsClosed   Amelia   Updated November 1, 2020 at 12:01am   4 Most recent comment from [deleted]:Hello Jorge,Unfortunately, it cannot be achieved with current version of the plugin. Our developers are working on creating "Packages" option, which will allow something like this, but it's not p ... oguzhan polat Values list errorClosed   wpDataTables   Updated October 31, 2020 at 9:59pm   4 Most recent comment from Aleksandar Vuković:You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Steve Redhead Grouping ColumnsClosed   wpDataTables   Updated October 31, 2020 at 9:58pm   5 Most recent comment from Aleksandar Vuković:Thank you for letting us know, Steve.Sorry for the late response, we've been dealing with an increased amount of tickets last week, so our response times are longer than expected. Seth Barrett Jetpack CRM integrationClosed   Amelia   Updated October 31, 2020 at 9:56pm   4 Most recent comment from Aleksandar Vuković:Hi again SethWell, we have Web Hooks, which are used mainly through Zapier.Please take a look at the documentation (linked above), and see if you can get it to work. Sina Slow search for big data!!Closed Pre-purchase questions for wpDataTables   Updated October 31, 2020 at 9:53pm   4 Most recent comment from Aleksandar Vuković:I couldn't agree more, Sina.We have big plans for the next year, so I hope we'll be able to meet the expectations. Bobbie Cone appointmentsClosed   Amelia   Updated October 31, 2020 at 7:29pm   2 Most recent comment from [deleted]:Hi Bobbie,Thank you for your message.There isn't a possibility to change/disable appointments in Amelia with its current built-in features, it is possible to customers by default and if they ca ... Barry Anderson percent rank conditional formattingClosed   wpDataTables   Updated October 30, 2020 at 11:01pm   2 Most recent comment from Aleksandar Vuković:Hello BarryIt's really simple to do this.You need to set a few rules, so they are