As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jean Philippe customer blacklistClosed   Amelia   Updated November 4, 2020 at 2:21pm   4 Most recent comment from Aleksandar Vuković:Thanks for your feedback, Jean PhilippeI will forward it to our development team, so they can add it to our ideas list. Dylan Setting up email remindersClosed   Amelia   Updated November 4, 2020 at 1:05pm   2 Most recent comment from [deleted]:Hello Dylan,Zoom url is sent via web hooks from Amelia as well, with the other appointment information, so you can store it in the same way you do with the other Amelia data via Zapier , in the spr ... IW Default Sorting Order, etc.Closed   wpDataTables   Updated November 4, 2020 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello IWThank you for your purchase.1. You can choose one column which will be used for default sorting of the table, and in there you can choose whether sorting will be ascending or descending:2. The ... taoufik compatibility with freelance websiteClosed Pre-purchase questions for Amelia   Updated November 4, 2020 at 10:41am   2 Most recent comment from [deleted]:Hi taoufik,Thanks for your interest.Our booking forms are made for appointment booking, different forms we have can be seen here: Booking search viewServices catalog viewStep-by-step Booking Wizard ... Ray Booking CreditsClosed Pre-purchase questions for Amelia   Updated November 4, 2020 at 10:12am   2 Most recent comment from [deleted]:Hi Ray,Thanks so much for your interest.Unfortunately no, we do not have credit system in Amelia. We have option for creating discount codes. These codes can be set and sent automatically in our noti ... Riju Ghosh License enquiry and white labelClosed Pre-purchase questions for Amelia   Updated November 4, 2020 at 10:00am   2 Most recent comment from Miloš Jovanović:Hi Riju,Thank you for your inquire.1.Yes, you can buy as many licenses as you want, you can even switch between plans Basic lifetime to Pro lifetime if you have more than 1 client.2.We do have in pla ... anthony kariuki multiple hour select optionsClosed   Amelia   Updated November 3, 2020 at 10:51pm   4 Most recent comment from [deleted]:Hi Anthony,I am afraid services in Amelia can only have one set duration, there isn't a possibility for customers to choose several time slots. You can either have more services with different du ... KM LOW Appointment by registered users with dedicated employeeClosed Pre-purchase questions for Amelia   Updated November 3, 2020 at 10:31pm   2 Most recent comment from [deleted]:Hello,Thank you for your message and comprehensive use-case. I am afraid it's not implemented in Amelia at the moment.You can submit this as a feature request here:https://wpamelia.cnflx.io/board ... Leo FB/Instegram/WebClosed Pre-purchase questions for Amelia   Updated November 3, 2020 at 10:30pm   2 Most recent comment from [deleted]:Hi Leo,Thank you for your message.I believe I have replied to your question here:https://tmsplugins.ticksy.com/ticket/2588892 Leo Calendar AvailabilityClosed Pre-purchase questions for Amelia   Updated November 3, 2020 at 10:30pm   2 Most recent comment from [deleted]:Hi Leo,I believe I have replied to this question here:https://tmsplugins.ticksy.com/ticket/2588892 Leo Booking without selecting an employeeClosed Pre-purchase questions for Amelia   Updated November 3, 2020 at 10:27pm   2 Most recent comment from [deleted]:Hi Leo,You can hide employee using custom CSS. Yorgos google calendar syncClosed Pre-purchase questions for Amelia   Updated November 3, 2020 at 10:02pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.In Amelia each employee can be connected to his/hers Google Calendar.  With Google Synchronization, all employees in Amelia can sync their working schedule with their ... Marine multilingual (French / English)Closed   Amelia   Updated November 3, 2020 at 9:12pm   2 Most recent comment from [deleted]:Hello Marine,Thank you for your message.Amelia cannot be multi-lingual to that point where you choose your language on the fly, like through a select-box or something like that (a feature multi-lingua ... Russ Bailey Pre-Filter Not WorkingClosed   wpDataTables   Updated November 3, 2020 at 5:50pm   4 Most recent comment from Aleksandar Vuković:Hey Russ.No need, actually. Turns out there is a bug on our end.Sorry for the inconvenience.Please access ../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js and on line 184 ... Raghav Goyal My customers are not receiving a mail on booking!Closed   Amelia   Updated November 3, 2020 at 3:53pm   4 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.