As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Filgood ​ Private eventClosed   Amelia   Updated November 2, 2020 at 1:05pm   2 Most recent comment from [deleted]:Hello Filgood,Thank you for your purchase. There isn't such possibility in Amelia, unfortunately. You can only show some events on one booking form using different shortcodes (with tags). Som ... Daniel Dynamically loading shortcodeClosed   Amelia   Updated November 2, 2020 at 12:39pm   2 Most recent comment from [deleted]:Hello Daniel, Apologies for replying a bit later, we don't work on weekends. It probably can't be done that way, unfortunately, in Amelia Vue framework is used , so the HTML that would be ... Greg Custom fieldsClosed   Amelia   Updated November 2, 2020 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello GregThank you for your purchase.Which mailing service are you using? If you're using PHP mail, this is expected behavior.We strongly recommend changing mail service setting to SMTP or Mail ... Karyn ZoomClosed   Amelia   Updated November 2, 2020 at 11:50am   2 Most recent comment from [deleted]:Hello Karyn,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.  For any information about appointments in Amelia, you want to have in your Google cale ... Declan Rodden Test before purchaseClosed Pre-purchase questions for Amelia   Updated November 2, 2020 at 11:37am   2 Most recent comment from [deleted]:Hi Declan,Thanks so much for your interest. Yes we support WooCommerce integration, detailed explanation can be seen here: https://wpamelia.com/woocommerce-integration/You can try it out on our sand ... Engenius Team Pre-filtering wdt_column_filter url param no longer workingClosed   wpDataTables   Updated November 2, 2020 at 11:21am   5 Most recent comment from Aleksandar Vuković:That's enough, thanksI replaced the line 184 of wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.columnFilter.js with this: input.on('keyup input',function (e) { inp ... Martin Rusteberg Pre-Sale Question for Cleaning ServiceClosed Pre-purchase questions for Amelia   Updated November 2, 2020 at 11:06am   2 Most recent comment from [deleted]:Hi Martin,Thanks so much for your interest in Amelia.We do not have option for selecting location in Google maps. You can create locations and the customers can choose location form the dropdown. The ... Linda Class DateClosed   Amelia   Updated November 2, 2020 at 10:40am   4 Most recent comment from Aleksandar Vuković:I'm sorry to disappoint you, Linda, but at the moment events cannot be duplicated. Adi Dugar Multi Location for EmployeesClosed Pre-purchase questions for Amelia   Updated November 2, 2020 at 9:30am   4 Most recent comment from [deleted]:Hi,I understand, we will improve this in the future.For now the only possibility is to add this as a custom-field. For example, you can use Select box custom field that will look like something like t ... Bruce Franz Table is not searching even with view created in SQLClosed   wpDataTables   Updated November 2, 2020 at 9:28am   2 Most recent comment from Aleksandar Vuković:Hello BruceThank you for your purchase.Can you please show me the original query, and the query used in wpDataTables when you're creating a table from the view?If you're using SELECT * FROM ... Adam Williams New Entry modal not working at allClosed   wpDataTables   Updated November 2, 2020 at 9:25am   3 Most recent comment from Aleksandar Vuković:Hello AdamThank you for your purchase.That's a great workaround, and if it works, you can continue using it.If disabling the noconflict options work, and the other CSS settings for backdrop don&# ... chanwit DepositClosed   Amelia   Updated November 1, 2020 at 11:09pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.We don't have any specific timelines for this. Can you please provide more details about your query? A use-case would be great. PiiggyBank Cannot assign Employee to Work Multiple locationClosed   Amelia   Updated November 1, 2020 at 9:35pm   4 Most recent comment from [deleted]:Hello,You can submit your suggestion here:https://wpamelia.cnflx.io/boards/feature-requestsCan you please clarify this:"are you all at least able to customize for a nominal charge?" Unions NSW Text Color on BackgroundClosed   Amelia   Updated November 1, 2020 at 9:33pm   10 Most recent comment from Unions NSW:thank you! Letizia Amelia settings issueClosed   Amelia   Updated November 1, 2020 at 1:38pm   4 Most recent comment from Aleksandar Vuković:Great news LetiziaThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.