As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jenny-Paola Tillus Is amelia DownClosed   Amelia   Updated November 7, 2020 at 9:10am   14 Most recent comment from Aleksandar Vuković:Good news.Thanks for the update. Every issue will be sorted out, and you'll all know why it happened.Thank you for your patience and understanding! DREAMCRAFT Regarding NotificationsClosed   Amelia   Updated November 7, 2020 at 12:53am   2 Most recent comment from [deleted]:Hello, Thank you for your question. You can add the required placeholders, as per the screenshot below: Can you please clarify this " send all notifications mail id "" Jnoor unable to create categoryClosed   Amelia   Updated November 7, 2020 at 12:30am   6 Most recent comment from [deleted]:Sorry for the delay. I will be in touch early next week, as it needs to be investigated by our tech team. Heber Salazar how to change the notifications scheduled next day to a weekClosed Pre-purchase questions for Amelia   Updated November 6, 2020 at 11:59pm   2 Most recent comment from [deleted]:Hello Heber,Thank you for your message.I am afraid it's not available in Amelia at the moment.You can submit this as a feature request though:https://wpamelia.cnflx.io/boards/feature-requests Yves Possibility to have one calendar per trainerClosed Pre-purchase questions for Amelia   Updated November 6, 2020 at 11:21pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.You can create separate instructors and assign them to a separate services. That will give your customers an option to select a service and the instructor and the cla ... Daniel Broken CSS on the calendarClosed   Amelia   Updated November 6, 2020 at 10:31pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you pl ... Dalton Nested Shortcodes?Closed   Master-Detail Tables for wpDataTables   Updated November 6, 2020 at 10:13pm   8 Most recent comment from Aleksandar Vuković:That's a general example, Dalton.Like I said in one of my previous responses, you will need some experience with writing SQL queries and using WP hooks.We do not provide support for writing custo ... Stine Bjerregaard SPFClosed   Amelia   Updated November 6, 2020 at 9:48pm   4 Most recent comment from [deleted]:HI Stine,You can select any other option which suits you best. Raul Auto login user after completing bookingClosed   Amelia   Updated November 6, 2020 at 8:28pm   2 Most recent comment from [deleted]:Hi Raul,Thanks for your question.The Amelia Customer user role, and the Amelia Customer (within Amelia) are not the same. If you're letting them to log into the panel with the password, you shou ... Ronan Flynn Basic QuestionsClosed   Amelia   Updated November 6, 2020 at 7:39pm   5 Most recent comment from [deleted]:Hi Ronan,Sorry, ignore my last message. You can duplicate the apportionment under Admin's account only: Raul Cron job not workingClosed   Amelia   Updated November 6, 2020 at 7:34pm   13 Most recent comment from [deleted]:Hello Raul,Amelia's notifications will only be sent to Amelia's customers. Regardless of the WordPress role, though, as Amelia's customers don't need to be connected to the user ro ... dljordaneku Old versionClosed Pre-purchase questions for Amelia   Updated November 6, 2020 at 10:17pm   2 Most recent comment from dljordaneku:Never mind. I figured it out. I had to upgrade php to 7.4.  Piotr Kowalski Filter while generating column titleClosed   wpDataTables   Updated November 6, 2020 at 4:12pm   3 Most recent comment from Piotr Kowalski:thx Jon Ladd Zoom integration has stopped generating linksClosed   Amelia   Updated November 6, 2020 at 4:08pm   7 Most recent comment from [deleted]:You are welcome, Jon.I verified with our developer that there isn't some limit in Amelia that could cause this to stop working after some time/number of events. So, it seems like the issue is com ... Jake Speers SQL queryClosed Pre-purchase questions for wpDataTables   Updated November 6, 2020 at 2:36pm   4 Most recent comment from Aleksandar Vuković:Hello again JakeYou could use filters for this, but I don't believe that's what you're hoping for to achieve.Maybe the best approach would be to include placeholders and then provide ...