As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Gaetano QuestionClosed   Amelia   Updated December 4, 2020 at 9:11pm   2 Most recent comment from Aleksandar Vuković:Hello GaetanoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Price can only change per employe ... Jose Fernandez SEOClosed Pre-purchase questions for wpDataTables   Updated December 4, 2020 at 8:52pm   2 Most recent comment from Aleksandar Vuković:Hello JoseThank you for reaching out to us.Only the data visible on the first page of the table will be visible to search engines. So, if you set the default rows displayed on a page to "10", only tho ... Michael LOCATIONS ONLY ON SEARCH VIEWClosed   Amelia   Updated December 4, 2020 at 8:22pm   2 Most recent comment from [deleted]:Hello,Thanks for your message.You can use a shortcode for that as an option:[ameliacatalog location=1] if you want to show the services of one specific location with ID 1,I am afraid there is no sear ... Sean Prepaid "all you can eat" BookingsClosed Pre-purchase questions for Amelia   Updated December 4, 2020 at 7:00pm   2 Most recent comment from [deleted]:Hello Sean,Can you please submit your ideas here:https://wpamelia.cnflx.io/boards/feature-requests Mik Lifetime Licence Bug?Closed Pre-purchase questions for Amelia   Updated December 4, 2020 at 5:49pm   2 Most recent comment from Mik:You can close, I have found the solution in other Threads.  Alex Zoom IntegrationClosed   Amelia   Updated December 4, 2020 at 5:08pm   7 Most recent comment from [deleted]:Hello Dean Sauls,We increased the Zoom user limit in one of the previous versions to 300, so it should return 300 now, and if you need to increase this, you can change this limit in your database di ... Juan Robles-Gil Migrating Plug inClosed   Amelia   Updated December 4, 2020 at 4:49pm   11 Most recent comment from [deleted]:You are welcome, Juan. I replied to the other ticket, so please check it out and we can continue solving the issue there.  Glad to see you like AmeliaThank you.  If you have any other questions or ... Toby produce don't have google calendar optionClosed   Amelia   Updated December 4, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello again TobyI see this is a duplicate ticket. Since I already responded to that one here: https://tmsplugins.ticksy.com/ticket/2620455/ this ticket will be closed. Toby categoryClosed   Amelia   Updated December 4, 2020 at 12:15pm   2 Most recent comment from Aleksandar Vuković:Hello Toby Did you configure the Google Calendar integration? Please check our documentation in this regard. anaclaudio WoocommerceClosed   Amelia   Updated December 4, 2020 at 11:58am   2 Most recent comment from Aleksandar Vuković:Hello anaclaudioThank you for your purchase.Amelia can use WooCommerce as a payment option, but you cannot use Amelia as a booking platform for WooCommerce.So, if you enable WooCommerce as a payment m ... Yannis TRIANTAPHYLIDES Maximum number of appointmentsClosed   Amelia   Updated December 4, 2020 at 11:42am   4 Most recent comment from Aleksandar Vuković:Thank you for the suggestion, Joe I will forward it to our development team.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when t ... leo zolea Malfunction LUOGHIClosed   Amelia   Updated December 4, 2020 at 10:07am   4 Most recent comment from Aleksandar Vuković:Thank youWhen I try to add a new location, I see this: This API project is not authorized to use this API. Places API error: ApiNotActivatedMapError https://developers.google.com/maps/documentation/j ... Mandy Oldfield Editing cistomer detailsClosed   Amelia   Updated December 4, 2020 at 9:59am   2 Most recent comment from Aleksandar Vuković:Hello MandyHave you updated the plugin to v2.9.3? There was an issue when the email is not mandatory for customers - if you are trying to edit a customer without an email address, the plugin wouldn� ... Fabien Coutant How to add classes to modal inputClosed   wpDataTables   Updated December 4, 2020 at 9:57am   2 Most recent comment from Aleksandar Vuković:Hello FabienOne column cannot be auto-filled based on values from a different column. Something like this needs to be developed as a custom solution, and it isn't included in the provided support ... Vit Hamacek Tomorow rowsClosed   wpDataTables   Updated December 4, 2020 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello VitaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.