As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Louise Gabrielle Make location invisibleClosed   Amelia   Updated December 6, 2020 at 7:28pm   4 Most recent comment from [deleted]:Hello,Yes, you can, you need to assign a custom field to an event: Phongsak Norkaewmongkhon Deposit paymentClosed   Amelia   Updated December 6, 2020 at 5:25pm   5 Most recent comment from [deleted]:Hello,After 30 days we dont have option to give a refund anymore (it's not possible technically) so it will not be possible to issue a refund.  Kevin Noonan Repeat customer no able to bookClosed   Amelia   Updated December 5, 2020 at 11:49pm   3 Most recent comment from [deleted]:Hello,Thanks for your message.Yes, this will cause that issue. Matteo hooksClosed   Amelia   Updated December 5, 2020 at 11:44pm   6 Most recent comment from [deleted]:Hello Matteo,Can you please elaborate a bit more, what is the use-case? Adrian Gonzalez Escalante QuestionsClosed Pre-purchase questions for Amelia   Updated December 5, 2020 at 7:02pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Josiah Recurring Events - Feature RequestClosed   Amelia   Updated December 4, 2020 at 11:18pm   2 Most recent comment from [deleted]:Hello Josiah, Thanks for your message. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Antonio show employess frontendClosed   Amelia   Updated December 4, 2020 at 11:17pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Herminio Booking timeClosed   Amelia   Updated December 4, 2020 at 11:06pm   2 Most recent comment from [deleted]:Hello,Thank you for your purchase. Unfortunately, Amelia doesn't have the functionality to refund the purchase made through Stripe gateway. Amelia lets you connect your Stripe account, so you can ... Martin Grether clone or duplicate events – not possible?Closed   Amelia   Updated December 4, 2020 at 10:45pm   2 Most recent comment from [deleted]:Hello,I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. You can create recurring events, but at the moment there are no opt ... Jeremiah Bug discovered, Amelia Booking overwriting text body text shadowClosed   Amelia   Updated December 4, 2020 at 10:39pm   4 Most recent comment from Aleksandar Vuković:Not necessarily, JeremiahWe (and everyone else) tend to have our own CSS classes, so they are not in conflict with anything else; but that's kind of hard to accomplish, considering that all plugi ... Lee Shadle Frontend Customer Panel Showing Wrong TimeClosed   Amelia   Updated December 4, 2020 at 10:37pm   8 Most recent comment from Aleksandar Vuković:No worries, Lee.It could be some leftover cache, or cookie. Try clearing cache from the website and your browser, and see if that helps for the original customer.I'm just glad that it's work ... Sworup Amelia plugin not working properly.Closed   Amelia   Updated December 4, 2020 at 10:35pm   4 Most recent comment from [deleted]:Thanks for the update.May I ask you for a small favor if you don’t mind?  Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an account at wordpress.org and ... Rez Calendar view in employee panelClosed   Amelia   Updated December 4, 2020 at 10:03pm   2 Most recent comment from Aleksandar Vuković:Hello RezI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Bishop ​Zoom events not passing in Zoom join links.Closed   Amelia   Updated December 4, 2020 at 9:30pm   2 Most recent comment from Aleksandar Vuković:Hello BishopYou can't pass Zoom links to a customer like that.At the moment, you need to add %zoom_join_url_date% or %zoom_join_url_date_time% placeholder to "Event Booked" notification, so the Z ... Lukas Huggenberg Woocommerce sales pricesClosed   Amelia   Updated December 4, 2020 at 9:21pm   4 Most recent comment from [deleted]:Hi Lukas,You can submit your idea here:https://wpamelia.cnflx.io/boards/feature-requests