Okay
  Public Ticket #2357564
Zoom Integration
Closed

Comments

  •  2
    Alex started the conversation

    Greetings!


    Thanks for adding Zoom integration -- this is big! A problem though: the Zoom User dropdown only shows 30 accounts, and our Zoom system has 100+ users. I found a workaround -- it lists admins first, so if i temporarily assign the user i'm looking for admin-level permissions, they show up and I'm able to assign them -- but its imperfect. When I change the user back to a non-admin, although they are still connected, their account name reverts to the "real" zoom username, a string of 30+ gibberish characters. which is....meh...fine? But I would be great if we didn't need the workaround at all, right?

  • [deleted] replied

    Hello Alex, 

    Apologies for replying late we are not working on weekends. 

    Glad to see you like Amelia's latest feature - Zoom integration!

    Sorry to hear that, we will test this and I will also forward it to the development team. If the issue is there, hopefully they will be able to fix it as soon as possible. 

    If you have any further questions or concerns feel free to ask. 

  •   [deleted] replied privately
  •  2
    Alex replied

    looks like that did the trick. Thanks!

  • [deleted] replied

    Great, glad to hear that. Thank you for letting us know!

    You are welcome. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help. 

  •  1
    Dean Sauls replied

    I am having the same problem. I am only getting 100 names. I would appreciate any help.  The Zoom User dropdown only shows 100 accounts, and our Zoom system has 600+ users.

  • [deleted] replied

    Hello Dean Sauls,

    We increased the Zoom user limit in one of the previous versions to 300, so it should return 300 now, and if you need to increase this, you can change this limit in your database directly. 

    When you access your database via PHPMyAdmin (or some other tool), access wp_options table:

    6172199762.png

    It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.

    When you access it, you can search through the column "option_name". Search for the term "amelia_settings":

    9596326323.png


    You need to edit the amelia_settings option and  in the "option_value" column, at the end of the JSON you will find the  "maxUsersCount" value, it is set now to 300. Change it to some number that will cover the number of your Zoom users . And save the change. 


    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.