As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Tara Square Up Payment GatewayClosed Pre-purchase questions for Amelia   Updated December 9, 2020 at 10:29am   2 Most recent comment from Miloš Jovanović:HI Tara,Thank you for your inquire.At the moment, only Stripe and PayPal are integrated into Amelia, and adding another payment option is not possible at the moment. If you can integrate it with WooC ... cristian david suarez arteaga URGENTE!!!!!!!!Closed   Amelia   Updated December 9, 2020 at 9:50am   7 Most recent comment from [deleted]:Hello Cristian, Thank you for the credentials, I booked one test appointment, and I see all of the appointments booked in the back-end properly, both mine and yours appointments, please look at th ... Adi WP DB Query problemClosed   wpDataTables   Updated December 9, 2020 at 9:48am   2 Most recent comment from Aleksandar Vuković:Hello AdiI'm not sure I understand the problem.If your users are entering data in a table, you can use that table's database name and create a new table from that column, or the entire tabl ... brett callbacksClosed   wpDataTables   Updated December 9, 2020 at 9:11am   11 Most recent comment from Aleksandar Vuković:Hi again Brett.I see you changed the role of the user you provided for me, so I can't see anything related to wpDataTables or charts anymore.The screenshots and links I provided, from our docum ... Chris Outlook sync errorClosed   Amelia   Updated December 9, 2020 at 4:19am   3 Most recent comment from Chris:Hey Den, Thanks! Managed to update the URI in Azure - just needed a "/" at the end :) Marcio Kirzner hide number of places available in the front endClosed   Amelia   Updated December 8, 2020 at 11:08pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.That isn't an option in Amelia, but can be achieved with some customization. Please add this script to the page where you have your Amelia events shortcode:   ... Alain Hochereau Amelia compatibility with WPMLClosed   Amelia   Updated December 8, 2020 at 10:46pm   2 Most recent comment from [deleted]:Hello Alain,Thanks for your message.I am afraid you need to have two sites (en/fr) and a separate translation for Amelia on each site. Mahmoud Safar Double booking on checkoutClosed   Amelia   Updated December 8, 2020 at 10:32pm   2 Most recent comment from [deleted]:Hello,Concerning double booking, if a customer X chooses employee A with service A  at time A (knowing it is available), but still hasn't paid for it yet during the process. At the same time, an ... Mike Include payment method in notificationClosed   Amelia   Updated December 8, 2020 at 10:27pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Linda Can't update pluginClosed   Amelia   Updated December 8, 2020 at 9:27pm   3 Most recent comment from Aleksandar Vuković:Hey LindaI'm sorry to hear this, but if you added some custom CSS, or modified any part of the plugin that can't be reverted.Can you tell me what you changed? Dean Sauls Zoom user dropdownClosed   Amelia   Updated December 8, 2020 at 9:11pm   4 Most recent comment from [deleted]:Hello Dean,If you need to increase it beyond this point, you can do it through the database. When you access your database via PHPMyAdmin (or some other tool), access wp_options table: It is possibl ... Fabio ConfigurationClosed   Amelia   Updated December 8, 2020 at 8:58pm   3 Most recent comment from [deleted]:Hello,Thanks for your message.Can you please check your service max capacity: Keith Mason Filter options for various viewsClosed   Amelia   Updated December 8, 2020 at 8:54pm   2 Most recent comment from [deleted]:Hello Keith,But do I have the ability to let the user select more than one location?But ideally I would want the option to select a date RANGE as well if possible. Is this possible to do??I am afraid ... Jeferson castro critical error when table is createdClosed   wpDataTables   Updated December 8, 2020 at 8:43pm   6 Most recent comment from Aleksandar Vuković:Awesome news, JefersonThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jason Long employee/customer widgetClosed   Amelia   Updated December 8, 2020 at 8:05pm   4 Most recent comment from Aleksandar Vuković:You're welcome Jason.Sorry I couldn't provide a better response here.