As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

RAVINDER Login issueClosed   Amelia   Updated December 7, 2020 at 12:26pm   2 Most recent comment from Aleksandar Vuković:Hello thereThank you for your purchase.We don't know what your password is, so we couldn't test the log-in form on our website.We changed your password, though, and you should be able to log ... Michael popup cssClosed   Master-Detail Tables for wpDataTables   Updated December 7, 2020 at 12:24pm   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.Unfortunately, at the moment, we don't have any styling options for the modal. You would need to use some custom CSS for it.For example, to increase the ... Alice Deposits/ PaymentClosed   Amelia   Updated December 7, 2020 at 12:12pm   2 Most recent comment from Aleksandar Vuković:Hello AliceThank you for your purchase.1. Well there is no built in feature for deposits, but there is a workaround. For example if your service cost $20 and if you want to set deposit of 20% to pay ... Jonathan Pak Custom notifications by service typesClosed   Amelia   Updated December 7, 2020 at 12:09pm   2 Most recent comment from [deleted]:Hi Jonathan,It is not possible to set up different notification per each service, but there's service, employee and customer specific placeholders that you can use in the notifications. Detailed ... Chad Notification settings email configurationClosed   Amelia   Updated December 7, 2020 at 11:59am   10 Most recent comment from Aleksandar Vuković:Thanks Chad.I can see that test emails work with PHP Mail:Using your SMTP credentials it fails with this error:message: "SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshoo ... robin Book a service only onceClosed   Amelia   Updated December 7, 2020 at 11:06am   3 Most recent comment from [deleted]:Hi Robin,I understand, but unfortunately we so not have a way to limit per customer per service. I note down this idea, but at the moment there's no way to achieve this. Mateo Zuluaga Custom funcionalitiesClosed Pre-purchase questions for Amelia   Updated December 7, 2020 at 10:58am   2 Most recent comment from Miloš Jovanović:Hi Mateo,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately the options below are not possible with the plugin built-in features at the moment.As for th ... M&R Amelia employee - "email already exists" for new user, doesn't match any other user (WP or Amelia)Closed   Amelia   Updated December 7, 2020 at 10:44am   5 Most recent comment from Aleksandar Vuković:Hello KevinYou can disable "Check customers name for existing email when booking" in Amelia Settings/Roles/Customer, and you will not face these issues.Most likely, there is a space somewhere (in the ... Ilya How can I change priority for what employee?Closed   Amelia   Updated December 7, 2020 at 10:25am   2 Most recent comment from Aleksandar Vuković:Hello IlyaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Andrew Kenth High Charts Scatter Chart - Multiple CategoriesClosed   wpDataTables   Updated December 7, 2020 at 9:27am   4 Most recent comment from Aleksandar Vuković:Thanks for the explanation AndrewI don't know if that's possible.The string column in your table will be used for the X axis; and all other columns should be either integer or float.So, if ... Lukas Huggenberg payment method filteringClosed   Amelia   Updated December 7, 2020 at 9:13am   2 Most recent comment from [deleted]:Hi Lukas,Thank you for your inquiry.Thank you for this suggestion, I will forward it to our development team to see what we can do. In our plugin when payment is set to WooCommerce on the finance page ... Yuveer Ramchandani Large New Entry FormClosed Pre-purchase questions for wpDataTables   Updated December 7, 2020 at 9:05am   6 Most recent comment from Aleksandar Vuković:Hi again YuveerYou're assuming correctly - the integration add-on will not be able to do this.If you were to install the Gravity WPDB plugin, you would be able to create a simple wpDataTable usin ... silvar How add amelia booking to woocommerce checkout pageClosed   Amelia   Updated December 7, 2020 at 8:35am   4 Most recent comment from Aleksandar Vuković:I'm sorry to disappoint you, Silvar, but no.That is - you can add Amelia's shortcode to the page where your WooCommerce checkout page is, but if the payment method in Amelia is WooCommerce, ... Victor WpAmelia in MultisitesClosed   Amelia   Updated December 6, 2020 at 8:16pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.Amelia supports multisites, however, I am not entirely sure how are you going to use it with Ultimo. Rik Customer panelClosed   Amelia   Updated December 6, 2020 at 8:12pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests