As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jörgen Isberg Thank you messageClosed   Amelia   Updated December 11, 2020 at 12:10am   7 Most recent comment from [deleted]:Hi Mike,Do you mean this script I provided to other user? window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; Admin Democratest Birth date and GenderClosed   Amelia   Updated December 11, 2020 at 12:09am   2 Most recent comment from [deleted]:Hello,Thank you for your message.Your customers can configure their birthday only in their profiles in Amelia Customer Panel. Otherwise, if you need it in your forms, you can only add a "Text" custo ... Marie RICHET Questions module employéClosed Pre-purchase questions for Amelia   Updated December 11, 2020 at 12:07am   2 Most recent comment from [deleted]:Hi Marie,Thanks for getting in touch.I am afraid it's not possible to deactivate employees, however, you can hide the employees selection menu.Please, let me know if it works for you. Dave Caffrey Stripe IssueClosed   Amelia   Updated December 10, 2020 at 11:31pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Mateo Change Label and languageClosed   Amelia   Updated December 10, 2020 at 11:21pm   2 Most recent comment from [deleted]:Hello,Thanks for your message.1. You can hide the drop-down with some custom CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !important; }2. The plugi ... Succeedat Languages domain changeClosed   Amelia   Updated December 10, 2020 at 10:08pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.I am afraid Amelia doesn't have any API, sorry.If you plan to use Amelia on your new website, you would need to reconnect your domain to your new organisation ... Daniel Holman 2 way sync for Outlook calendars not workingClosed   Amelia   Updated December 10, 2020 at 8:42pm   5 Most recent comment from [deleted]:Hello Daniel,Events created in either Outlook or Google are only blocked from the employee connected to a certain calendar. So, if you connected Outlook with Amelia correctly, and connected your emplo ... GAreth 40 min Service TimesClosed   Amelia   Updated December 10, 2020 at 12:14pm   7 Most recent comment from [deleted]:Hi Gareth,2. Our developers don't have enough time to accept any customization requests at the moment, sorry.  But we can recommend these services for customization: https://codeable.io/?ref=l1 ... Jo McKenzie WaitlistClosed   Amelia   Updated December 10, 2020 at 11:14am   2 Most recent comment from [deleted]:Hi Jo McKenzie, Thank you for your interest in our plugin. Unfortunately the waiting list isn't supported in our plugin at the moment. We have it on our features list here https://wpamelia.cnflx. ... Kelvin Xu PreSales QuestionClosed Pre-purchase questions for wpDataTables   Updated December 10, 2020 at 11:09am   2 Most recent comment from Aleksandar Vuković:Hello KelvinThank you for your interest in our plugin.Of course you can. You simply need to disable the license on one domain first, and then activate it on another one. Alejandro Vidal squarespace web integrationClosed   Amelia   Updated December 10, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi Alejandro Vidal,Thank you for your inquiry.We are not completely sure whether this is possible but you can try using the iframe to add Amelia booking form from the WordPress site to your site.Best ... Nurul Umairah FormulaClosed   wpDataTables   Updated December 10, 2020 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello NurulThank you for your purchase.You cannot do this with the built-in features of the plugin.The only way you could do it is by creating an SQL query based table, and adding a new DATEDIFF colum ... Peter Sync from/to outlookClosed   Amelia   Updated December 10, 2020 at 10:20am   10 Most recent comment from Aleksandar Vuković:You're welcome, PeterGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. David Andrews FeatureClosed Pre-purchase questions for Amelia   Updated December 10, 2020 at 10:13am   2 Most recent comment from Miloš Jovanović:HI David,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have this option in the plugin built-in features at the moment. Jeff Carroll ChartingClosed   wpDataTables   Updated December 10, 2020 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello JeffThank you for your purchase.We have little control over this, since chart engines impose this limitation. As you said, only one string-type column can be used to generate a chart, so if you ...