Not an urgent query but I am a lawyer and we offer a free 30 minute consultation to attract new customers or to help people who cant afford legal fees. After this we charge for our time. We have recently started using Amelia to handle all our paid bookings which is working great! But the free 30 minutes is being abused, and they can book over and over again! So we are losing money or having to have awkward conversations and they say "it let me book though!"....
Is there a way to make a service a one time only booking and to stop customers booking it again? Or even better if they have booked a particular service to charge them for a second?
Unfortunately, Amelia doesn't have something like this included in its features.
What you can do, though, is utilize a membership plugin (for example). You would allow people to view booking pages only when they are logged into your website. Then, I believe membership plugins have a way of blocking pages based on a condition.
You would need to explore this with the creators of the membership plugins, though, as I'm not sure which condition you could use for this.
I understand, but unfortunately we so not have a way to limit per customer per service. I note down this idea, but at the moment there's no way to achieve this.
Hello,
Not an urgent query but I am a lawyer and we offer a free 30 minute consultation to attract new customers or to help people who cant afford legal fees. After this we charge for our time. We have recently started using Amelia to handle all our paid bookings which is working great! But the free 30 minutes is being abused, and they can book over and over again! So we are losing money or having to have awkward conversations and they say "it let me book though!"....
Is there a way to make a service a one time only booking and to stop customers booking it again? Or even better if they have booked a particular service to charge them for a second?
Website is www.seahorsefamilylaw.co.uk if that helps.
Hello Robin
Unfortunately, Amelia doesn't have something like this included in its features.
What you can do, though, is utilize a membership plugin (for example). You would allow people to view booking pages only when they are logged into your website. Then, I believe membership plugins have a way of blocking pages based on a condition.
You would need to explore this with the creators of the membership plugins, though, as I'm not sure which condition you could use for this.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Robin,
I understand, but unfortunately we so not have a way to limit per customer per service. I note down this idea, but at the moment there's no way to achieve this.