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Public Tickets

Douglas Elom Alter available service days for just 1 week without affecting the regular 5 day serviceClosed   Amelia   Updated October 26, 2020 at 12:04pm   3 Most recent comment from Aleksandar Vuković:Hello Douglas, hello Peter.Thanks for your help, Peter, that's exactly what I would advise. You can configure days off for your employees either on company level (in Amelia Settings) or per empl ... Kanta Roberts Customer PanelClosed   Amelia   Updated October 26, 2020 at 11:51am   22 Most recent comment from Adrian Stern:Hey hey, I found this thread because I had the same issue (installed the plugin two weeks ago). I made an update just now to v 2.9.2, but the issue remains with no e-mail sent. When I check on the hel ... dilia I did payment but no receive my codeClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 11:26am   4 Most recent comment from [deleted]:Hi dilia,Here's the credentials for TMS Store, there you can access you plugin and purchase code anytime. https://store.tms-plugins.com/loginuser: [email protected]: QOU6fg3PgkzIS ... Greg Hinch Mailgun EU server supportClosed   Amelia   Updated October 26, 2020 at 11:18am   9 Most recent comment from [deleted]:You are welcome, Torben. Glad to see that, thank you for letting us know. No, we haven't send this change sorry about that. We will add this as an option to Amelia settings back-end in one of th ... Charlie Kew Package Deals / Fixed Date RecurrenceClosed   Amelia   Updated October 26, 2020 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello CharlieThank you for your purchase.Unfortunately, at the moment we don't have bulk purchase option, but it is being developed. It should be included in the plugin in the next month or two. ... JB Pham Service Employee Not Required?Closed   Amelia   Updated October 26, 2020 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hello JBThank you for pointing that out to us, it's a mistake in our documentation. The Employee field is mandatory, and no Services can be offered without an employee assigned to the service.Onl ... Matthew Collett License KeyClosed Pre-purchase questions for Amelia   Updated October 25, 2020 at 9:59pm   2 Most recent comment from [deleted]:Hi Matthew,Thank you for your message.Yes, you can transfer your license to another domain as many times as needed. Carlos Young Error with config and services pages AmeliaClosed   Amelia   Updated October 25, 2020 at 9:31pm   6 Most recent comment from Aleksandar Vuković:You're welcome CarlosI hope you get everything sorted out.If you need any further assistance, please feel free to reach out to us and we'll gladly help. JB Pham Booking Multiple Services In Single SessionClosed   Amelia   Updated October 25, 2020 at 4:54pm   3 Most recent comment from JB Pham:Ok, thanks for getting back to me.  This would be a highly beneficial feature for our business.  Looking forward to it becoming available.  Keep up the great work! nicole van vondel Customer password recovery linkClosed   Amelia   Updated October 25, 2020 at 12:39pm   7 Most recent comment from Aleksandar Vuković:You're welcome NicoleIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Libby 2-way Google calendar sync doesn't workClosed   Amelia   Updated October 25, 2020 at 12:37pm   4 Most recent comment from Aleksandar Vuković:Hello Joe.You're welcome to open a new ticket and explain what issues you're having, and we'll gladly help you out. Joe Matz Google Calendar syncClosed   Amelia   Updated October 25, 2020 at 12:23pm   3 Most recent comment from Aleksandar Vuković:Hello JoeThere have been no changes in this regard, so it's got nothing to do with the update.Please check the "Maximum number of events returned" and make sure "Remove Google Calendar Busy Eve ... menna el-beramy customer / employeeClosed   Amelia   Updated October 24, 2020 at 6:17pm   11 Most recent comment from [deleted]:Hello,You need to enable the following option to avoid this: Gemma Wilks Can you resend an event confirmationClosed   Amelia   Updated October 24, 2020 at 12:22am   2 Most recent comment from [deleted]:Hi Gemma,Thank you for your message.I am afraid there is no feature which sends emails retrospectively in such cases, sorry. Mr Peter Gosling Category dropdown menuClosed   Amelia   Updated October 24, 2020 at 12:16am   2 Most recent comment from [deleted]:Hello Peter,Thank you for your message.I am afraid it's not available at the moment.You can submit a feature request here:https://wpamelia.cnflx.io/boards/feature-requests