As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Matthew Gerrish Database tablesClosed   Amelia   Updated January 24, 2021 at 12:46pm   2 Most recent comment from Aleksandar Vuković:Hello MatthewThose database tables are required for relations in the plugin. However, that doesn't have anything to do with your memory limit, and it doesn't impact the speed of the form. Y ... Philipp Scheucher Notifications translation?Closed   Amelia   Updated January 23, 2021 at 9:51pm   6 Most recent comment from Aleksandar Vuković:You're welcome Philipp, glad I could be of service.Melvin, thank you for your assistance here.We have some ideas about the integration with WMPL, and it's being developed. I don't have ... Philipp Scheucher Add Coupon missingClosed   Amelia   Updated January 23, 2021 at 9:47pm   4 Most recent comment from Aleksandar Vuković:You're welcome, PhilippGlad I could be of service! David No way to use coupons on packages.Closed   Amelia   Updated January 23, 2021 at 9:47pm   8 Most recent comment from Aleksandar Vuković:I don't have details on that, David, so you'll have to wait until Monday when our developers get in, in order to know what's different between a regular booking and Packages booking.E ... Yumi Endo licenseClosed   wpDataTables   Updated January 23, 2021 at 5:31pm   5 Most recent comment from Aleksandar Vuković:You're welcome YumiIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pm Consulting Solutions Coupons don't workClosed   Amelia   Updated January 23, 2021 at 5:30pm   8 Most recent comment from Aleksandar Vuković:You're welcome, glad I could help Virginie DUBOSCQ Display booking form issueClosed   Amelia   Updated January 23, 2021 at 5:26pm   7 Most recent comment from Aleksandar Vuković:You're welcome VirginieGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bruce Maples Space below tableClosed   wpDataTables   Updated January 23, 2021 at 12:27pm   4 Most recent comment from Aleksandar Vuković:That's great to hear, Bruce!I'm glad to see that dedication of our developers has been valuable to our customers.If you have any further questions or issues, please feel free to open a new ... Lukas Huggenberg Work hours and Buffer timesClosed   Amelia   Updated January 23, 2021 at 12:14pm   4 Most recent comment from Aleksandar Vuković:We've got a deal, LukasPlease let me know as soon as I'm able to access the website, and I'll gladly check what's causing this. Jose Carlos QuestionsClosed Pre-purchase questions for Amelia   Updated January 22, 2021 at 8:09pm   5 Most recent comment from Jose Carlos:Thank you very much for the support, I hope you can implement that for Woocommerce, save the customer a step to complete the purchase, it's a big leap. Willi Payment text msg alertsClosed Pre-purchase questions for Amelia   Updated January 22, 2021 at 4:17pm   2 Most recent comment from [deleted]:Hi WIlli,Thanks for you for interest in our plugin.Yes, we have email and SMS messages that are sent to employee and client in several occasions. You can read more on our documentation: https://wpame ... Robert Packages and email with credentailsClosed   Amelia   Updated January 29, 2021 at 11:16am   9 Most recent comment from [deleted]:Hello Robert, Our developer fixed the issue with the payment that couldn't be seen - the issue was that when no appointments were booked when the package was bought , the payment couldn't ... Julius Goddard Signing A Form Before A BookingClosed Pre-purchase questions for Amelia   Updated January 22, 2021 at 3:06pm   4 Most recent comment from [deleted]:Julius,You're welcome. Glad to be of service.If a physical signature isn't mandatory and a checkbox is enough, then you can either attach a PDF with a checkbox or insert a link with your Ter ... Aleksander Amelia doesn't support timezone in the formatting fieldClosed Pre-purchase questions for Amelia   Updated January 22, 2021 at 3:05pm   1 Most recent comment from Aleksander:Replaced by private ticket #2667915 Edward Keeley Question regarding using PercentagesClosed   wpDataTables   Updated January 22, 2021 at 2:57pm   3 Most recent comment from Aleksandar Vuković:Hello EdwardThank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.