We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

100% Leiden Locations LocatorClosed   Amelia   Updated February 5, 2021 at 11:13am   6 Most recent comment from Aleksandar Vuković:Hello again MarcoWell, including it on front-end is not possible in any way.What you can do is use [ameliabooking service=1], so a page for each service, and then use another Map plugin, which will sh ... Lamber Calendar reservartions viewClosed Pre-purchase questions for Amelia   Updated February 5, 2021 at 10:53am   2 Most recent comment from Miloš Jovanović:Hi Lamber,Thank you for your inquire.We do have 15 days money-back guarantee, so you can use that period to test the plug in out.Nevertheless, something that you require is Inventory booking which un ... Oswaldo Rangel Issuing Receipts if customers books a paid serviceClosed   Amelia   Updated February 5, 2021 at 10:09am   2 Most recent comment from [deleted]:Hi, Yulia!Thank you for choosing Amelia.It depends on the payment method you are planning to use. As you probably know, Amelia has the following payment options: PayPal, Stripe and WooCommerce integra ... Rik Engelen Woocommerce and tables + php + hyperlinks exportClosed Pre-purchase questions for wpDataTables   Updated February 5, 2021 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hello RikThank you for your interest in wpDataTables.1. We don't have native integration with WooCommerce, but we're planning on developing that. At the moment, you can create tables from Wo ... Vivien Feld PackagesClosed   Amelia   Updated February 5, 2021 at 9:22am   5 Most recent comment from Vivien Feld:Thank you Vivien Feld Week TimetableClosed   Amelia   Updated February 5, 2021 at 9:22am   3 Most recent comment from Vivien Feld:Thank you OMAR NO DATAClosed   Amelia   Updated February 5, 2021 at 8:54am   2 Most recent comment from [deleted]:Hi, Omar!Thank you for choosing Amelia.Could you please check your Employee's settings? Did you set their working hours? Looking forward to hearing from you. Oscar Simultaneous bookingsClosed   Amelia   Updated February 5, 2021 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello OscarThank you for your purchase.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ta ... Michael Business panel again / notificationsClosed   Amelia   Updated February 5, 2021 at 8:15am   4 Most recent comment from Aleksandar Vuković:Hello again MichaelSiteGround requires authentication code:It has been sent to your email, so when you see it, just post it here, and I'll go back in and see what I can do. Phil Easy way of rescheduling / setting working hoursClosed   Amelia   Updated February 4, 2021 at 7:18pm   7 Most recent comment from [deleted]:Hi, Phil!Yes, you're right, Buffer time is set to 0.Unfortunately, I'm running out of ideas. I have to ask you to provide a temporary WP Admin login, so we will be able to see what causes th ... Merve Ercin Teachers availibilityClosed Pre-purchase questions for Amelia   Updated February 4, 2021 at 6:45pm   2 Most recent comment from [deleted]:Hello, Merve!Thank you for your interest in Amelia.In order to let your teachers manage their working hours, you will have to give them permission in Roles Settings and create Employee Panel. This pan ... Alexander Harmsen Working on Firefox, not Chrome & edgeClosed   Amelia   Updated February 4, 2021 at 5:18pm   5 Most recent comment from [deleted]:You are welcome, Alexander. Glad to see the issue is gone, thank you for letting me know. Well, there isn't such plugin for checking if it is a conflict or not, unfortunately  issues like conf ... syahidah yunos Forgot Password not workingClosed   Amelia   Updated February 4, 2021 at 4:52pm   3 Most recent comment from [deleted]:Hello syahidah yunos,Glad to see you  managed to find a solution to Q1 , thank you for letting us know. 2) There isn't a possibility for a WP user to access the panel, even though they have the ... ROBIN GAGNON Paypal choice of countryClosed   Amelia   Updated February 4, 2021 at 3:59pm   2 Most recent comment from [deleted]:Hello Robin, There isn't a possibility to restrict anything in PayPal from within Amelia, unfortunately, as customers are redirected to PayPal (their page, which can't be managed from Amel ... Michael StaffClosed   Amelia   Updated February 4, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hello Michael, There isn't a possibility to change the permissions/access for the employee role so they can see only their services, unfortunately. There is the option for you to enable them to ...