As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

FOFANA NESTABA need help for hour reservationClosed   Amelia   Updated February 22, 2021 at 3:27pm   4 Most recent comment from [deleted]:Hi, Fofana!I'm glad I could helpIf you have any other questions, please let us know.Best Regards. Henry Hoe Unable to Download PluginClosed   Amelia   Updated February 22, 2021 at 3:17pm   2 Most recent comment from Aleksandar Vuković:Hello HenryThank you for your purchase, and sorry for the inconvenience.Can you please try from a different browser? If that doesn't work, please let me know, I'll change the ticket to PRIVA ... Sigfus Bjarnason Include custom fields in WpDataTableClosed   wpDataTables   Updated February 22, 2021 at 3:17pm   4 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful.Please don't hesitate to open a new ticket if there is anything else we can assist you with, we are always happy to help.Have a wonderful day! Nicolaie Ploscutanu events and employesClosed   Amelia   Updated February 22, 2021 at 3:07pm   4 Most recent comment from Aleksandar Vuković:Hello NicolaieThank you for your purchase, and for letting us know you were able to resolve questions 1, 3 and 4.As for question 2 - you can use [ameliacatalog] booking view, which will allow your cus ... MIKE DAY Search and Filtering not workingClosed   wpDataTables   Updated February 22, 2021 at 3:05pm   3 Most recent comment from Aleksandar Vuković:Hello MikeThank you for letting us know the issue is resolved. Besides this, also make sure not to include accent graves ( ` ) around column names, and also don't use the semi-colon ( ; ) at the ... Andreas Lazaris Change the layout of master-detail popup windowClosed   Master-Detail Tables for wpDataTables   Updated February 22, 2021 at 2:57pm   6 Most recent comment from Aleksandar Vuković:Hi again ByronThe modal dialog has different CSS per skin. You can search for "md-modal" in wp-content/plugins/wpdatatables/ folder (using Sublime Text or PHP Storm, or some similar plugin), and see a ... Liam rabbitt alertsClosed   wpDataTables   Updated February 22, 2021 at 2:51pm   2 Most recent comment from [deleted]:Hi LiamThank you for reaching out to us. Our plugin currently does not have any kind of email alerts but please take the time to leave your suggestion if you would like to see this implemented in one ... Swish CSS - MobileClosed   wpDataTables   Updated February 22, 2021 at 2:23pm   2 Most recent comment from Aleksandar Vuković:Hello SwishThis can be done with some custom CSS.Can you please provide me a URL to the table on front-end, so I can take a look? ZEPENG WU HighCharts series color problemClosed   wpDataTables   Updated February 22, 2021 at 2:12pm   4 Most recent comment from Isidora Markovic:Hi ZEPENG,Sorry for the late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am afraid that is very difficult to figure out what is going on with ... Marc-Philipp Trópia Schneider Booking via Woocommerce - Package is shown but bookings are not availableClosed   Amelia   Updated February 22, 2021 at 2:02pm   6 Most recent comment from [deleted]:Hi Phil, Yes, that is the issue I mentioned. Sorry, I forgot to ask could you please tell me do you have the newest version of Amelia, 3.0.2? If not, please update it to 3.0.2 and then check and let m ... Axel date and time default valueClosed Pre-purchase questions for wpDataTables   Updated February 22, 2021 at 2:01pm   12 Most recent comment from Isidora Markovic:Hello  Axel,Sorry for the late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes, your origin header have to be the same as those values or you c ... Abhinav Tripathi Integration of PM ProClosed Pre-purchase questions for Amelia   Updated February 22, 2021 at 2:00pm   4 Most recent comment from [deleted]:Thank you for the kind reply.Event data can be exported in CVS format, and can be opened in various spreadsheet softwares. Hilda Steyn NotificationsClosed   Amelia   Updated February 22, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hello Hilda, I assume you are referring to WooCommerce products, if this is it - Amelia creates one default product in Woo to which all services/events are connected to when WooCommerce is enabled in ... Lanx Setting up appointments with variable timeframes and maximum attendeesClosed   Amelia   Updated February 22, 2021 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello LanxThank you for your purchase.I believe you'll need to create 2 employees for your use case.You'd have 3 services:1. Half Day Morning with the price of £25, with the duration of 5 ... TJ Running multiple users with their own calendarClosed Pre-purchase questions for Amelia   Updated February 22, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi, TJ!Thank you for your interest in Amelia.I'm not sure I understood your question.The Employees can manage their own schedule, add or cancel appointments. But can't create services, add o ...