As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Bettina Schaden Backend view of muti-day eventsClosed   Amelia   Updated February 17, 2021 at 3:15pm   2 Most recent comment from [deleted]:Hi Bettina, Thank you for your purchase. There isn't a possibility to change the event back-end view and to show an event only once  with Amelia's current built-in features, unfortunately ... Mikael Hedman PSP Check outClosed Pre-purchase questions for Amelia   Updated February 17, 2021 at 3:14pm   2 Most recent comment from Miloš Jovanović:Hi Mikael,Thanks so much for your interest in Amelia. You can use WooCommerce as a payment method and all the payment Woocommerc is supporting can be used. I am not familiar with Nets Easy, but if i ... John J Hannon Cell value placeholder?Closed   wpDataTables   Updated February 17, 2021 at 3:01pm   4 Most recent comment from Isidora Markovic:Hello John,Sorry for the delay in our responses, has been national holidays in our country for the last two days. Aleksandar is on vacation and I will help you out.Yes, that right. Thank you for your ... John J Hannon Custom css formatted on one lineClosed   wpDataTables   Updated February 17, 2021 at 2:57pm   5 Most recent comment from Isidora Markovic:Hi John,Sorry for the delay in our responses, has been national holidays in our country for the last two days. Aleksandar is on vacation and I will help you out.Yes, you are right. We will fix this f ... Clear customise not workingClosed   Amelia   Updated February 17, 2021 at 2:57pm   7 Most recent comment from [deleted]:Hi, Clear!I apologize for the delay, we have a little ticket flood here after a National holiday, and it affects our response time.When using Stripe or PayPal through Amelia, the most important thing ... Frank Jones Admin Dashboard Not ShownClosed   Amelia   Updated February 17, 2021 at 2:15pm   2 Most recent comment from [deleted]:Hello Frank, Apologies for the delayed response, we don't work on weekends and we had some non-working days due to a holiday in our country.Please provide me a temporary WP-admin login for your s ... Mr Mark Martin Assign location to employee or serviceClosed   Amelia   Updated February 17, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hello Mark, Apologies for replying a bit later, we had some non-working days due to a holiday in our country. The location is assigned to the employee - when you edit/open the employee on the Employ ... Francisco Payments in AmeliaClosed Pre-purchase questions for Amelia   Updated February 17, 2021 at 2:03pm   2 Most recent comment from [deleted]:Hi Francisco,thank you for taking interest in Amelia.Yes, we are integrated with WooCommerce. You can select them in our Payment settings, and use their available payment gateways.Selecting WooCommerc ... Paul Spalvieri Appointment viewClosed   Amelia   Updated February 17, 2021 at 1:31pm   2 Most recent comment from [deleted]:Hi, Paul!Thank you for your patience.Unfortunately, it's not possible to change the Appointment view on the back-end at the moment. But if you select the current day once, this option will remain ... Rekan Hattar Inquiries about CTA customization with ElemntorClosed   Amelia   Updated February 17, 2021 at 1:30pm   2 Most recent comment from [deleted]:Hello Rekan, Thank you for your purchase and apologies for the delayed response, we don't work on weekends and we had some non-working days due to a holiday in our country.You need to either ad ... BRUCE YOUNG changes to appoinment booking screenClosed   Amelia   Updated February 17, 2021 at 1:12pm   4 Most recent comment from [deleted]:Hello Bruce, Apologies for the delayed response, we don't work on weekends and we had some non-working days due to a holiday in our country.Aleksandar is out of the office so I will try to help ... Paul Spalvieri Customer still cannot book appointmentsClosed   Amelia   Updated February 17, 2021 at 12:59pm   2 Most recent comment from [deleted]:Hi, Paul!Sorry for the delayed response, we don't work on weekends, and also it was a National holiday in Serbia.Could you please clarify what is wrong with the booking process? Looking forward t ... Daniel NGOUBE Amelia is not working correctlyClosed Pre-purchase questions for Amelia   Updated February 17, 2021 at 12:42pm   2 Most recent comment from [deleted]:Hi Daniel,I'm sorry to hear that; there are several factors that could influence this:- It could be a conflicting plugin; when did you install Amelia, and have you installed any other plugin aft ... Paul Spalvieri New Update issue with IOSClosed   Amelia   Updated February 17, 2021 at 12:23pm   2 Most recent comment from [deleted]:Hello Paul, Apologies for the delayed response, we don't work on weekends and we had some non-working days due to a holiday in our country.Could you please tell me is the issue the same as rais ... jsimone8 CustomizationClosed Pre-purchase questions for Amelia   Updated February 17, 2021 at 12:10pm   2 Most recent comment from Miloš Jovanović:Hi jsimone8,Thanks so much for your interest and sorry for the late reply.Unfortunately, it is not possible to achieve what you have described with the Amelia plugin. It is not possible to change th ...