As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Patrick Kellogg API for DevelopersClosed Pre-purchase questions for Amelia   Updated February 22, 2021 at 1:38pm   2 Most recent comment from [deleted]:Hello Patrick,thank you for taking interest in Amelia, and for your kind inquiry.Unfortunately, at the moment we don't have an integration with that plugin - LearnDash - so it is not possible to ... Marcio Kirzner costumer usersClosed   Amelia   Updated February 22, 2021 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello MarcioIf you enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, it will create a customer in Amelia/Customers section, and create a new WordPress user, linked ... Greg Event viewClosed   Amelia   Updated February 22, 2021 at 12:36pm   4 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Sebastian Gendry ul bullets and ol numbers don't show in modalClosed   Master-Detail Tables for wpDataTables   Updated February 22, 2021 at 12:35pm   2 Most recent comment from Isidora Markovic:Hi Sebastian,  Sorry for the late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.If you are familiar with the HTML structure of pages and have kn ... Christian Metadata <> PackagesClosed   Amelia   Updated February 22, 2021 at 12:27pm   6 Most recent comment from Aleksandar Vuković:Thanks Christian!I hope we'll be able to make these changes soon, but I cannot guarantee anything. This being a bug surely places it on top of actual feature requests, so it should be resolved r ... Mattias Andersson BreakClosed   Amelia   Updated February 22, 2021 at 12:24pm   2 Most recent comment from Aleksandar Vuković:Hello MattiasThank you for your purchase.1. I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please feel free to add it a ... Stephan LanguageClosed   Amelia   Updated February 22, 2021 at 12:13pm   2 Most recent comment from Aleksandar Vuković:Hello StephanThank you for your purchase.Please go to Amelia Settings/Labels, and disable Labels settings. There you can change "employee" and "service" labels, so if this is enabled, they will overri ... Karl Twele Adjust the column height in the tableClosed   wpDataTables   Updated February 22, 2021 at 11:40am   6 Most recent comment from Isidora Markovic:Hi Karl,You are welcome. If you have any other issues or questions please open a new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review ... Carin crCreate deault custom color for EventClosed   Amelia   Updated February 22, 2021 at 11:35am   4 Most recent comment from [deleted]:Hi Carin,Apologies for replying a bit later, we don't work on weekends.There isn't some simple CSS (to add) for this, unfortunately. You would need to find the CSS selector of each element c ... ess (they/them) jaraha charts not appearingClosed   wpDataTables   Updated February 22, 2021 at 10:58am   3 Most recent comment from Aleksandar Vuković:Hello ess and LuisLuis, I can see you're already working with Milan on your ticket, so he'll get to you as soon as possible.ess - We have a bug in the last version of the plugin, when "Fol ... Cécile Clavel scroller la pageClosed   Amelia   Updated February 22, 2021 at 10:53am   2 Most recent comment from [deleted]:Hello Cécile Clavel,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.Could you please write your tickets in English, as we are afraid something will ... Jake Coddington Can't Change ColorClosed   Amelia   Updated February 22, 2021 at 10:47am   2 Most recent comment from [deleted]:Hi, Jake!Thank you for choosing Amelia.I apologize for the delayed response, we don't work on weekends.Please go to Amelia -> Customize, click on "Reset" and then on "Save".It should resolve the ... Philippe Weickmann CustomerClosed   Amelia   Updated February 22, 2021 at 10:45am   2 Most recent comment from [deleted]:Hello Anne LATOUR, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.This depends on the way you set notifications in Amelia settings and your server c ... Cosmin B Assigning services only to certain customersClosed   Amelia   Updated February 22, 2021 at 10:40am   5 Most recent comment from [deleted]:Hi, Cosmin!Hope this solution will work for you.You can try using Memberpress as a membership plugin. Memberpress has an addon to link your membership levels to any WordPress user role. So you can lin ... shreyas talekar Pre PurchaseClosed Pre-purchase questions for Amelia   Updated February 22, 2021 at 10:38am   2 Most recent comment from [deleted]:Hello Sreyas,thank you for the kind inquiry.Since there is a duplicate ticket of your inquiry, I will kindly close this one and reply to you on the other one.Thank you.