As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

John pringle Conditional formatting "If none of the aboveClosed   Powerful Filters for wpDataTables   Updated February 19, 2021 at 11:04am   5 Most recent comment from Isidora Markovic:Hi John,Yes sorry about that. We have increased the number of tickets because of national holidays in our country for the last few days.You will need to create that column in google sheets that are ... Julien Schürer Multiple Days BookingClosed   Amelia   Updated February 19, 2021 at 10:41am   2 Most recent comment from [deleted]:Hello Julien,There isn't a possibility of creating services for longer than 24 hours in Amelai with its current features, unfortunately. Service duration can be up to 1 day/24h and that is the l ... Patrick Multiple BookingsClosed   Amelia   Updated February 19, 2021 at 10:13am   2 Most recent comment from [deleted]:Hello Patrick,Multiple appointments in Amelia can be booked only with booking Recurring appointments and packages (packages is a feature available in Pro and Developer licenses). Besides these two fe ... John Cyrusse InquiryClosed Pre-purchase questions for Amelia   Updated February 19, 2021 at 10:12am   2 Most recent comment from [deleted]:Hi John,thank you for the kind inquiry.Yes, you can set the Service that is offered to be recurring.In this way, when a customer goes to book the appointment, they will choose a starting date (January ... Philipp Hofstetter Math STDVClosed Pre-purchase questions for wpDataTables   Updated February 19, 2021 at 9:34am   2 Most recent comment from [deleted]:Hi Philipp Thank you for reaching out to us. If you are using Google spreadsheets you can see detailed instructions on how to create formulas following this link. You can also connect the sheet using ... ryuichi amelia-appointmentsClosed   Amelia   Updated February 19, 2021 at 8:45am   2 Most recent comment from [deleted]:Hello ryuichi, Could you please tell me on what exactly are you referring to with the auto-reply? If you are referring to the email notification sent to the customer - customers can see the times in t ... Jim JS Event for when app has loaded?Closed   Amelia   Updated February 19, 2021 at 8:34am   6 Most recent comment from [deleted]:You are welcome, Jim.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Anthony Chiles Pricing for EventssClosed   Amelia   Updated February 19, 2021 at 8:32am   4 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Elias Buffer time between sessionsClosed   Amelia   Updated February 18, 2021 at 9:28pm   2 Most recent comment from [deleted]:Hi, Elias!Thank you for letting us know.Please feel free to contact us if you have any other questions.Best Regards.  Pablo Email notificationsClosed   Amelia   Updated February 18, 2021 at 9:13pm   11 Most recent comment from [deleted]:Hi, Pablo!Thank you. Yes, National holidays are always such funThe team is based in Belgrade and I'm located in Moscow. So, we are quite international.You can find Amelia tables if you use for ex ... Ivan Filippov Need help with settings PluginClosed   Amelia   Updated February 18, 2021 at 8:47pm   2 Most recent comment from [deleted]:Good day, Ivan!Thank you for choosing Amelia.Unfortunately, at the moment Amelia has no option to set Recurring Appointments for a definite time period. However, there's a workaround: you can se ... michiiee Invalid JSON resonsClosed   wpDataTables   Updated February 18, 2021 at 8:19pm   3 Most recent comment from Aleksandar Vuković:Hello Michael and MJThese errors can happen for a few reasons, but they always happen for server side tables (MySQL, manual or imported tables). Check if you have any errors, notices, warnings in your ... Cedric Dansereau Employee servicesClosed   Amelia   Updated February 18, 2021 at 5:41pm   2 Most recent comment from [deleted]:Hi Cedric, There isn't a possibility for Amelia employees to create services in Amelia, unfortunately. They can access and change the Assigned services , if you enable this option in Amelia Role ... Sergio Sedas Problems with AWSClosed   Amelia   Updated February 19, 2021 at 8:56am   6 Most recent comment from [deleted]:Hi Sergio, One of our developers said that we don't use that library directly, but some library we have in Amelia needs that AWS-SDK. Could you please check your server error log and sent us th ... Sergio Sedas Conflict Amelia with another PluginClosed   Amelia   Updated February 18, 2021 at 5:25pm   2 Most recent comment from [deleted]:Hello Sergio, I see this is a duplicate ticket and I've already responded to the other ticket regarding this matter. We can continue with this in the other ticket, thank your understanding. If ...