As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Dave remove thousands separattorClosed   wpDataTables   Updated February 22, 2021 at 10:35am   4 Most recent comment from [deleted]:Hi Dave At the moment this is not possible for float columns, only integer type columns have the option to remove the thousand separator. This might be possible with some custom work but we would not ... Edward Keeley Table Tools DissapearClosed   wpDataTables   Updated February 22, 2021 at 9:55am   5 Most recent comment from Aleksandar Vuković:We're glad to hear that, EdwardIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gary Brett WP bakery PopupsClosed   Amelia   Updated February 22, 2021 at 9:30am   5 Most recent comment from [deleted]:Hi, Gary!I apologize for the delayed response, we don't work on weekends.I saw my colleague already replied under the other ticket, so I won't duplicate the same information.We would be glad ... Axel NULL Value in fieldClosed Pre-purchase questions for wpDataTables   Updated February 22, 2021 at 9:29am   8 Most recent comment from [deleted]:You are most welcomeYes, for all tables that have a string column that is empty, when you submit the data through the editing module, they must be forwarded to the function as parameters, so you don& ... Piotr Kowalski Refreshing tableClosed   wpDataTables   Updated February 22, 2021 at 9:03am   3 Most recent comment from Aleksandar Vuković:Hello PiotrI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.When you refresh the table, all filters are cleared, and if the ... Matthew S Edminster Highcharts map functionalityClosed   wpDataTables   Updated February 22, 2021 at 8:52am   2 Most recent comment from Aleksandar Vuković:Hello MatthewI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Only charts seen in the chart wizard can be used in the plugi ... Peter Lom TechnicalClosed   wpDataTables   Updated February 22, 2021 at 8:38am   4 Most recent comment from Aleksandar Vuković:We're glad to hear that, Peter, thank you for your support.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jordan McNamara Questions about functionalityClosed   wpDataTables   Updated February 22, 2021 at 8:20am   2 Most recent comment from Aleksandar Vuković:Hello JordanThank you for your purchase, and sorry for the late response.If I understood correctly, these float values from the screenshot would not be changed by the users, and they would only need ... Eduardo Fonseca Amelia Not showing Employee menuClosed   Amelia   Updated February 21, 2021 at 8:37pm   2 Most recent comment from [deleted]:Hi, Eduardo!Thank you for choosing Amelia.Could you please tell me if you were using Amelia Lite before purchasing the Basic license? Because it looks like Lite version now (which has no Employees men ... Victor I need to when my clients are debitedClosed   Amelia   Updated February 21, 2021 at 7:37pm   2 Most recent comment from [deleted]:Hi, Victor!Customers are debited when they book an appointment in Amelia - in the booking process they need to pay if you enable one of the online payment methods (PayPal, Stripe) and that is the same ... Nishita ghosh Customer panelClosed Pre-purchase questions for Amelia   Updated February 21, 2021 at 10:34am   3 Most recent comment from Nishita ghosh:Thank you very much for answering all my doubts.  liam ellerby view and booking optionsClosed   Amelia   Updated February 19, 2021 at 5:35pm   8 Most recent comment from [deleted]:Liam,No problem. We just didn't want to let this inconvenience ruin the impression of usCheers.  Noemie Google SyncClosed   Amelia   Updated February 19, 2021 at 4:32pm   4 Most recent comment from [deleted]:You are welcome, Noemie. Glad to see the issue is gone, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Christian Extras PlaceholderClosed   Amelia   Updated February 19, 2021 at 4:32pm   6 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome, Christian!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Christian Extras time set to zeroClosed   Amelia   Updated February 19, 2021 at 4:31pm   8 Most recent comment from [deleted]:You are welcome , Christian.  Glad to see that, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.