As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Joel Login settingsClosed   Amelia   Updated February 23, 2021 at 8:46pm   2 Most recent comment from [deleted]:Hi, Joel!Thank you for choosing Amelia.If Amelia Customers have a WordPress login, they can access the Panel with the same credentials. In order to set it this way, you have to connect your Customers ... Balogh Zoltán Employee settingsClosed   Amelia   Updated February 23, 2021 at 5:28pm   13 Most recent comment from [deleted]:Zoltan,I'm glad I could help.Please let us know if you have any other questions.Best Regards. Ian Cheng Qian Wu Service ExtraClosed   Amelia   Updated February 23, 2021 at 5:27pm   2 Most recent comment from [deleted]:Hi, Ian!Thank you for choosing Amelia.Unfortunately, there isn't a possibility of adding extras to services from packages. The extras can be added only when the service is booked separately.Howev ... Sheila Zayas SMS Reply MessageClosed   Amelia   Updated February 23, 2021 at 5:14pm   2 Most recent comment from [deleted]:Hello Sheila, There isn't a possibility for changing that number with Amelia's current built-in features, unfortunately, to some number to which customers could reply to. The message that ... Hussnain Amelia BugsClosed   Amelia   Updated February 25, 2021 at 1:18pm   12 Most recent comment from [deleted]:Hello Hussnain,I've just got feedback from our developer regarding this matter - for the issue when more Amelia shortcodes are on the same page, and they implemented some changes in the plugin r ... Mike Zoom link in iCal file?Closed   Amelia   Updated February 23, 2021 at 3:25pm   8 Most recent comment from [deleted]:You are welcome, Mike. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Shambavi Jayaramaiah Hide Total Number of PersonsClosed   Amelia   Updated February 23, 2021 at 2:59pm   7 Most recent comment from Aleksandar Vuković:You're welcome, ShambaviIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ian Cheng Qian Wu Category ViewClosed   Amelia   Updated February 23, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hello Ian Cheng,thank you for reaching out; I will be happy to answer your questions!1) You can pick out the categories shown, absolutely:go to the page where you want categories to be shownadd an [am ... James Bruce two specific featuresClosed Pre-purchase questions for Amelia   Updated February 23, 2021 at 2:19pm   2 Most recent comment from [deleted]:Hi James,thank you for taking interest in Amelia, and for reaching out to us.I will be happy to advise you regarding the requirements:1. If you are referring to the booking calendars, you can place an ... Elvin show details in template pageClosed   Master-Detail Tables for wpDataTables   Updated February 23, 2021 at 2:16pm   5 Most recent comment from Aleksandar Vuković:Hello again ElvinI can see that  Master-Detail works in a modal nicely on this page: https://moiraireach.ca/studySo, it should work the same on a page, using the same placeholders.The headers you� ... Raul wordpress user dropdownClosed   Amelia   Updated February 23, 2021 at 2:07pm   2 Most recent comment from Aleksandar Vuković:Hello RaulThe plugin is looking for Amelia's Customers, not WordPress users.So, if there's no customer linked to that email address, you will need to add him/her. Go to Amelia/Customers, and ... Susan Foppe Changing verbiageClosed   Amelia   Updated February 23, 2021 at 1:50pm   7 Most recent comment from Aleksandar Vuković:You're welcome, Susan, glad I could be of assistance.Please let me know if you have any further issues with this. cabinethérapeutique CalendarClosed   Amelia   Updated February 23, 2021 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello CécileThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.When you configure Google Calend ... John CalendarviewClosed Pre-purchase questions for Amelia   Updated February 23, 2021 at 1:17pm   2 Most recent comment from [deleted]:Hi John,thank you for taking interest in Amelia in your search, and for reaching out to us.Regarding your first calendar question: if you set up your available days, they will be shown brighter, and u ... Wayne Philips Move filters to the top , not show in <tfoot>Closed   wpDataTables   Updated February 23, 2021 at 1:02pm   3 Most recent comment from [deleted]:Hi WayneThank you for reaching out to us. You can choose the position of the filters in the general wpDataTables settings like shown on the image belowTo display the filters on top of the table pleas ...