We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Kennet Jansson One employee has two servicesClosed   Amelia   Updated April 14, 2021 at 2:22pm   6 Most recent comment from [deleted]:Hi Kennet,All right, we can make it separate prices then, as well:I see that you have a Pro licence - it includes the feature packages.So, you can make Morning and Evening separate services, and offer ... Lien Stas Custom fields default optionClosed   Amelia   Updated April 14, 2021 at 2:15pm   2 Most recent comment from [deleted]:Hi Lien,thank you for reaching out to us!Please let me know; do you mean to have one of the option on the radio buttons always preselected, or to make it mandatory? Namika cal.icsClosed   Amelia   Updated April 14, 2021 at 2:05pm   2 Most recent comment from [deleted]:Hi Namika,thank you so much for the kind inquiry; I am happy to hear that you're satisfied with Amelia so far!Unfortunately, at the moment we don't have an option to cannot customize what&# ... Sinan Can't save EventsClosed   Amelia   Updated April 14, 2021 at 1:24pm   3 Most recent comment from [deleted]:Hi Sinan,thank you for reaching out to us.I am happy to hear that you have found the solution; still, please let me know if you need further assistance.I wish you a pleasant day! Ken InstallationClosed   Amelia   Updated April 14, 2021 at 1:08pm   4 Most recent comment from Aleksandar Vuković:Alright, Ken, no worries.Thanks for letting me know. Khalid Fadle How to stop customer duplicating reservationClosed   Amelia   Updated April 14, 2021 at 1:01pm   2 Most recent comment from [deleted]:Hi, Khalid!Thank you for choosing Amelia.I'm afraid, there's no option to set such restrictions in Amelia at the moment.You can suggest that as a feature request here, or check if this reque ... Ashwani Verma amelia wordpress booking verses amelia enterprise level appoint booking plugin.Closed Pre-purchase questions for Amelia   Updated April 14, 2021 at 12:40pm   2 Most recent comment from [deleted]:Hi, Ashwani!Thank you for your inquiry.At the moment, we have only one plugin - Amelia. Probably, you are referring to its Lite version as well. It's free of charge and has limited functionality ... Manfred Sandner show daterange eventsClosed   Amelia   Updated April 14, 2021 at 12:22pm   2 Most recent comment from [deleted]:Hi, Manfred!Thank you for choosing Amelia.You can use this JS to select which date range you want to display on your Events page: window.ameliaBooking = {     pastEventsDays: 10,     cabinet ... txrris ExportClosed   Amelia   Updated April 14, 2021 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello there.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.At the moment, you can only export appointments as a whole, w ... Arran Hearn SQL requst within WordpressClosed Pre-purchase questions for wpDataTables   Updated April 14, 2021 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello ArranThank you for your interest in our plugin.If you know your way around SQL, you should be able to do this. Basically, WP Users are added in wp_users database table, and more details from Mem ... iloop shortcodeClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 8:07am   6 Most recent comment from Miloš Jovanović:Hi Lien,List of shortcodes you can find here: https://wpamelia.com/amelia-shortcodes/Best, Timothy Baker Question about event calendar modificationClosed   Amelia   Updated April 14, 2021 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello TimothyThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.You can add tags to events, and ... Marcos Szeinuk no success linking to google sheetsClosed   wpDataTables   Updated April 14, 2021 at 6:46am   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day! Michelle Kretzschmar data is missing or shortenClosed   wpDataTables   Updated April 14, 2021 at 6:37am   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day! Uriahs Speed of built in foreign tables feature vs MySQL join queriesClosed   wpDataTables   Updated April 14, 2021 at 6:37am   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!