As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Rik Engelen Meer dan 100 resultaten per pagina + maar niet allesClosed   wpDataTables   Updated April 23, 2021 at 8:42am   6 Most recent comment from Aleksandar Vuković:Unfortunately, it will be, Rik, since this is a custom solution.The code will be replaced with the default code when the plugin updates, so you will need to do it after each update. Admin Democratest Repeated in all RowsClosed   Report Builder for wpDataTables   Updated April 23, 2021 at 8:26am   2 Most recent comment from [deleted]:Hi AdminThank you for reaching out to us.Report Builder can only add data based on variables, so if you add "MY CITY" and "MY COMPANY" it will be present only in one row. The variables need to be add ... Kevin Event with custom E-MailsClosed   Amelia   Updated April 23, 2021 at 8:23am   2 Most recent comment from [deleted]:Hi Kevin,thank you for reaching out to usIn case that you have an event with capacity of more than 1 person, let's say 5, and 5 people book the event, they will all be attending the same event.Fo ... Uriahs Log Error when exporting report using report builderClosed   wpDataTables   Updated April 23, 2021 at 8:21am   3 Most recent comment from Aleksandar Vuković:Also, please tell me which report we should be looking at. TAUHID AHMED HI,can I change the time from this calander.Please see the attached imageClosed   Amelia   Updated April 22, 2021 at 10:46pm   11 Most recent comment from TAUHID AHMED:ok,,thank you,,, Richard Date setting in customer message and cal.icsClosed   Amelia   Updated April 22, 2021 at 9:47pm   2 Most recent comment from [deleted]:Hi, Richard!Thank you for choosing Amelia.Please make sure that your Time Zone settings are set to the City and not to the UTC format in WordPress Settings.Also, make sure that your operating system a ... Francesca Connect location to servicesClosed   Amelia   Updated April 22, 2021 at 9:41pm   2 Most recent comment from [deleted]:Hi, Francesca!Thank you for choosing Amelia.I'm afraid, Locations can be only connected to Employees or Employees' working hours at the moment.You can suggest that as a feature request here, ... Kevin Events Calendar Booking ViewClosed   Amelia   Updated April 22, 2021 at 9:31pm   2 Most recent comment from [deleted]:Hi, Kevin!Thank you for choosing Amelia.I'm afraid, at the moment it is possible to display the Events calendar only in the Monthly view.You can suggest that as a feature request here, or check i ... Manuel Suarez email notification custom fields and send email notificationClosed Pre-purchase questions for Amelia   Updated April 22, 2021 at 9:13pm   2 Most recent comment from [deleted]:Hi, Manuel!Thank you for your inquiry.1. Please reach out to your hosting provider and ask if there are any additional settings that should be done in order to use Google STMP on your WordPress.2. You ... Philip Sigel SMS Notifications No Longer WorkingClosed   Amelia   Updated April 22, 2021 at 7:29pm   29 Most recent comment from [deleted]:Hi, Philip!Thank you for the updates.I will forward this info to our team.Best Regards.  Bote Adding a ruleClosed   Amelia   Updated April 22, 2021 at 3:30pm   8 Most recent comment from [deleted]:Hi Bote,thank you for contacting back!It's in Amelia > Location (or Amelia > Places). Shota Ando Is there any way to see custom fields data on Event from admin panel?Closed   Amelia   Updated April 22, 2021 at 3:30pm   2 Most recent comment from [deleted]:Hi, Shota!Thank you for choosing Amelia (again).You can see Custom Fields on the Admin panel if you open the Events page, click on the "Attendees" button and then on the "Edit Attendee":Also, please ... Gareth John Hailey Gift vouchers, APIClosed Pre-purchase questions for Amelia   Updated April 22, 2021 at 3:29pm   4 Most recent comment from [deleted]:Hi Gareth,thank you for the kind reply.Would you mind letting me know in a bit more detail about the coupons you need? Unfortunately we don't have the ones that can be purchased and applied as vo ... Ralph Hos Multiple schools but limited appointmentsClosed   Amelia   Updated April 22, 2021 at 3:19pm   8 Most recent comment from [deleted]:Hi Ralph,thank you for the kind reply.For exactly same time slot, yes.If a school (service), is booked for 11am for employee x, that same school can only be booked for 12pm, or 10pm, if the same emplo ... Kazuki google calendarClosed   Amelia   Updated April 22, 2021 at 3:07pm   2 Most recent comment from [deleted]:Hi, Kazuki!Thank you for choosing Amelia.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a reply to this tic ...