As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Alex Petrie Custom FieldsClosed   Amelia   Updated April 23, 2021 at 1:05pm   5 Most recent comment from [deleted]:Hi Alex,thank you for contacting back.Unfortunately, at the moment you would need to go back to the custom field to add the new event that you created (any event created after creating that custom fie ... Kazuki edit integrations URIClosed   Amelia   Updated April 23, 2021 at 11:40am   2 Most recent comment from Aleksandar Vuković:Hello KazukiPlease update the plugin to v3.2. In it, you will be able to edit the Redirect URI field. Amir Zubovic Using variables in calling the pluginClosed   wpDataTables   Updated April 23, 2021 at 11:39am   4 Most recent comment from [deleted]:Poštovanje Nažalost takav kod ne može biti izvršen jer su varijable napisane između script tagova, a var iz shortcode-a se izvršava na serveru, ne na frontu gdje je javascripta. Ako Vam treba ... Howard Weng Is it possible to set next 30 days appointments by default in customer panelClosed   Amelia   Updated April 23, 2021 at 11:06am   2 Most recent comment from Aleksandar Vuković:Hello HowardPlease try adding this JS on the Customer Panel page: window.ameliaBooking = { cabinet: { pastDays: 0, futureDays: 30, disableAuthorizationHeader: false } } John Howell Style a PDFClosed   wpDataTables   Updated April 23, 2021 at 10:50am   2 Most recent comment from [deleted]:Hi JohnThank you for reaching out to us.The functionalities of table export tools are based on a 3rd party HTML5 library. There are some limitations in this library unfortunately. Generated PDF, XLS, ... misa matsuura About 3.1.2 updateClosed   Amelia   Updated April 23, 2021 at 10:49am   4 Most recent comment from [deleted]:Hi, Misa!Thank you for letting us know. I'm glad that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.  Antoine Customer accountClosed   Amelia   Updated April 23, 2021 at 10:35am   7 Most recent comment from Aleksandar Vuković:Hello again AntoineIt's not possible to book an appointment from the customer panel. You can try adding the booking form's shortcode below the shortcode of the panel, so they can book an app ... Fausto Giungato 1000 dates for one selected dayClosed   Amelia   Updated April 23, 2021 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello FaustoThis is one event, where you defined multiple dates, like this:It's not a single event, but an event that happens every weekend from May 15th - June 13th, so you cannot book only one ... Sho Appointment next day reminderClosed   Amelia   Updated April 23, 2021 at 10:16am   7 Most recent comment from Aleksandar Vuković:You're welcome, ShoTake care. Daniel Same Day BookingClosed   Amelia   Updated April 23, 2021 at 10:11am   2 Most recent comment from [deleted]:Hi Daniel,thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wo ... Carlos Trujillo Puente TAG QuestionClosed   Amelia   Updated April 23, 2021 at 9:56am   2 Most recent comment from [deleted]:Hi Carlos,thank you for contacting us!When you are creating the event you will see option to add one or multiple tags for that event (take a look at the picture below).  To add a tag, enter something ... Bénédicte Kibler email notification - zoom integration problemClosed   Amelia   Updated April 23, 2021 at 9:30am   2 Most recent comment from Aleksandar Vuković:Hello BénédicteSorry for the late responses, we have a lot of tickets coming in, and we go through them in the order in which they appear.Please double-check if you connected the employee to his Zo ... Bérénice Baza CalendarClosed   Amelia   Updated April 23, 2021 at 9:27am   4 Most recent comment from Aleksandar Vuković:Thanks for the update, Bérénice, I did not know that it's not compatible with new versions of WP.Please let me know what he says. Nuno Miguel placeholdersClosed Pre-purchase questions for wpDataTables   Updated April 23, 2021 at 9:22am   2 Most recent comment from Aleksandar Vuković:Hello NunoThank you for your interest in the plugin.We don't have this built-in yet, but you can try with a workaround. Please note that this does require some experience with writing SQL querie ... Alex Petrie Placeholder Text for Events in ZoomClosed   Amelia   Updated April 23, 2021 at 9:06am   6 Most recent comment from Aleksandar Vuković:I completely agree with you, Alex.We've been discussing it yesterday, and I believe it's going to be in one of our next couple of updates.