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Public Tickets

Liza Hamawy Customer emailClosed   Amelia   Updated March 24, 2021 at 10:39am   5 Most recent comment from Liza Hamawy:Thank you, I did the suggestion Cedric Dansereau Uncaught TypeError: Cannot read property 'replaceChild' of null at XMLHttpRequest.s.onloadClosed   Amelia   Updated March 24, 2021 at 10:24am   11 Most recent comment from [deleted]:Hi Cedric,thank you for the kind reply; I apologize for the belated response, as we don't work on weekends, and we have been attempting to replicate the issue to happen from our side.Unfortunatel ... Amy Little Creating Events / Yoga ClassesClosed   Amelia   Updated March 24, 2021 at 9:17am   2 Most recent comment from Aleksandar Vuković:Hello again AmyYou need to change the Default Time Slot step in Amelia's General settings. Set it to be 15 minutes, or 5 minutes, in order to create 15-minute long services, working hours, etc.Se ... Amy Little Important CSV Customer ListClosed   Amelia   Updated March 24, 2021 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello AmyThank you for your purchase.You can do that, but it's a bit cumbersome. The CSV file needs to have a specific structure (check the attached file).So, you need to populate the first 7 col ... Jason Hoopes NotificationsClosed   Amelia   Updated March 24, 2021 at 8:31am   2 Most recent comment from Aleksandar Vuković:Hello JasonThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Email templates cannot be set up pe ... Zeornee Herts Payments TypesClosed Pre-purchase questions for Amelia   Updated March 24, 2021 at 8:25am   2 Most recent comment from [deleted]:Hi Zeornee,thank you for taking interest in Amelia, and for contacting us.Amelia is currently only integrated with Stripe, PayPal, and WooCommerce.However, you can check with WooCommerce if they have ... Richard TranslationsClosed   Amelia   Updated March 24, 2021 at 8:12am   2 Most recent comment from [deleted]:Hi Richard,thank you for reaching out to us!May I suggest the following:The default language of your Amelia will be the one that you have chosen in the WordPress settings. The plugin can be translated ... Giorgio BugClosed   Amelia   Updated March 24, 2021 at 8:10am   2 Most recent comment from [deleted]:Hi Giorgio,thank you for letting me know!I have forwarded this for the correction.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jeromy Hoffee NotificationsClosed   Amelia   Updated March 24, 2021 at 8:10am   4 Most recent comment from Aleksandar Vuković:You're welcome, JeromyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pontus Wirsching Amelia IntegrationClosed   Amelia   Updated March 24, 2021 at 7:50am   4 Most recent comment from [deleted]:Hi Pontus,thank you very much for clarifying!The Special Days currently need to be entered manually, unfortunately.Unfortunately we don't have hooks (action and filters) at the moment. What we ha ... Selim Different UI on different theme of WPClosed   Amelia   Updated March 24, 2021 at 7:45am   4 Most recent comment from [deleted]:Hi Selim,thank you for the kind reply!As advised, in case that Amelia works for you on one theme, and it does not display well on another, then that is a compatibility issue with the theme in question ... Ken Rogers AttachmentClosed Pre-purchase questions for Amelia   Updated March 24, 2021 at 7:24am   2 Most recent comment from [deleted]:Hi Ken,thank you for taking interest in Amelia, and for reaching out to us!Yes, you can add a Custom Field - Attachment to the booking form.When a customer picks date and time, they will be requested ... Horses Unplugged how to upgradeClosed   Amelia   Updated March 23, 2021 at 11:01pm   2 Most recent comment from [deleted]:Good day!Thank you for your inquiry. If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Ame ... Egor Sokol Choose Employee and Service CategoryClosed   Amelia   Updated March 23, 2021 at 10:38pm   2 Most recent comment from [deleted]:Hi, Egor!I apologize for the delayed response, we don't work on weekends.And thank you for choosing Amelia.So, as far as I understand, the remaining issue is the one that relates to the Customiza ... [email protected] integration woo commerceClosed   Amelia   Updated March 23, 2021 at 10:30pm   2 Most recent comment from [deleted]:Hi, Renier!I apologize for the delayed response.At the moment it is not possible to book multiple appointments at once, unfortunately. WooCommerce integration is playing the role of payment getaway in ...