FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

[email protected] Adding amelia events to homepageClosed   Amelia   Updated May 25, 2021 at 10:39am   2 Most recent comment from Aleksandar Vuković:Hello MandyThank you for your purchase.If you created Amelia's Events, you need to use one of the event shortcodes:[ameliaevents] - for displaying the events list[ameliaevents type=calendar] - f ... Dave Bloom Filter Function QuestionClosed Pre-purchase questions for wpDataTables   Updated May 25, 2021 at 3:04pm   6 Most recent comment from [deleted]:Hi DaveHere are a few suggestions you can try regarding the table's dynamic filter:  You can create an SQL query like this SELECT * FROM table_name WHERE table_name.`name_of_column_that_contai ... Adam Williams Allow user to choose which columns are collapsed on mobile?Closed   wpDataTables   Updated May 25, 2021 at 10:36am   2 Most recent comment from Aleksandar Vuković:Hello AdamI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The columns you choose to be collapsed will be used for all use ... Stefan Szo CalendarsClosed   Amelia   Updated May 25, 2021 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello StefanSorry for the late response.You can actually do this through your employee's work hours.In there, you can create two different work periods - one that would cover only service 1, and ... Christien Claassen refund paymentsClosed   Amelia   Updated May 25, 2021 at 10:10am   2 Most recent comment from Aleksandar Vuković:Hello ChristienAt the moment canceling or rejecting an appointment doesn't trigger an automatic refund. In Amelia Settings/Payments, you can add descriptions and metaData, which could help you d ... Tarquin Full Class subscription ?Closed Pre-purchase questions for Amelia   Updated May 25, 2021 at 9:53am   13 Most recent comment from Miloš Jovanović:Hi Tarquin,Thank you for contacting us again.Unfortunately, we don't have a trial period but we have 15 days money-back guarantee so you can purchase the plugin, try it, and if it doesn't su ... Liv Change phone number placeholderClosed   Amelia   Updated May 25, 2021 at 9:16am   2 Most recent comment from [deleted]:Hi Liv,thank you for contacting usUnfortunately autofilled number "suggestion" is dynamic, and cannot be changed or hidden, without hiding the entire phone number field. Ryan Hoy Separate DB Connection - GCPClosed   wpDataTables   Updated May 25, 2021 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello RyanThank you for your purchase, and sorry for the late response.I don't believe wpDataTables will be able to connect to GCP. It is basically a platform, not a separate database, so I don ... Christoph Sonnen Daily appointmentClosed   Amelia   Updated May 25, 2021 at 8:48am   2 Most recent comment from [deleted]:Hi Christoph,thank you for contacting usI apologize for the later response, as we don't work on weekends.You can set up an employee schedule to go from 00:00 to 24:00, and the service duration to ... DoctorZoidberg Mobile version has zoom inClosed   Amelia   Updated May 25, 2021 at 8:44am   7 Most recent comment from Aleksandar Vuković:Hello again.Firstly, I would like to apologize for the late response.The thing about this is that this doesn't happen on all sites, and we can't figure out under which conditions it does occ ... Sara Beltran Beltran Sancho timeschedule accessClosed   Amelia   Updated May 25, 2021 at 8:26am   2 Most recent comment from [deleted]:Hi Sara,thank you for reaching out to usI apologize for the later response, as we don't work on weekends.You can turn off the option of managing for the Employee Panel, in Amelia > Settings > Ro ... Dylan Zoom Join URLClosed   Amelia   Updated May 25, 2021 at 7:44am   4 Most recent comment from [deleted]:Hello Christine, This feature isn't planned for now, so we can't say for sure if and when it could be implemented, unfortunately. I will add your vote to this suggestion in our feature reque ... Rohan employee sign in with google at frontendClosed Pre-purchase questions for Amelia   Updated May 25, 2021 at 5:54am   5 Most recent comment from Rohan:OK. Please let me know once the submission is made to the list.  jenny domingo employee panel featuresClosed   Amelia   Updated May 24, 2021 at 10:14pm   2 Most recent comment from [deleted]:Hi, Jenny!Sorry for the delayed response, we don't work on weekends.We already received a few requests, but at the moment we don't have this feature on our to-do list for the next update.You ... Waleed Afzal Booking widget category fieldClosed   Amelia   Updated May 24, 2021 at 9:44pm   2 Most recent comment from [deleted]:Hi, Waleed!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid, at the moment it's only possible with the Catalog view. It's the ...