As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

lujeffcoat CreditsClosed Pre-purchase questions for Amelia   Updated May 21, 2021 at 1:14pm   2 Most recent comment from [deleted]:Hi there,thank you for taking interest in Amelia, and for reaching out to usAre you referring to Events? If so, unfortunately, that isn't a planned feature yet; if you suggest it here, users will ... Prokop Suchanek Amelia Events bundle / packageClosed   Amelia   Updated May 21, 2021 at 12:44pm   6 Most recent comment from Aleksandar Vuković:Hi again ProkopIt's just a "to-do" task on our developers' list, so no efforts were made in this regard yet.If you absolutely need this, we can recommend these services for customization: ... George V Can you add html to Amelia Notification messageClosed   Amelia   Updated May 21, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi George,thank you for reaching out to usYou can add images to the email, however; I'm afraid, at the moment email templates don't support HTML and wider customization. But this feature is ... Lucas Semelin My account integration with WooClosed   Amelia   Updated May 21, 2021 at 12:21pm   2 Most recent comment from [deleted]:Hi Lucas,thank you for contacting us!There isn't such possibility in Amelia with its current built-in features, unfortunately, and there isn't an integration with such a tool available for A ... Ankit Singla Required Filter/Action Hook (or Feature)Closed Pre-purchase questions for wpDataTables   Updated May 26, 2021 at 8:48am   8 Most recent comment from Aleksandar Vuković:Hi again AnkitSorry for the late response.This hook is used only to add elements in the Display column settings. To perform a save in the database, a combination with more hooks would have to be creat ... Lucas Semelin Future appointmentsClosed   Amelia   Updated May 21, 2021 at 10:23am   4 Most recent comment from [deleted]:Hi, Lucas!But as far as I understand, you have two different types of appointments: workshops and medical appointments. So, this setting should be applied only to medical appointments. Or do you want ... Kiara Epperson Multiple Services being bookedClosed   Amelia   Updated May 21, 2021 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello KiaraThank you for your purchase.With the Basic license (the one you currently have), it's not possible to book multiple appointments at the same time. If you were to upgrade to Amelia Pro, ... Hans Agenda overwritingClosed   Amelia   Updated May 21, 2021 at 8:38am   4 Most recent comment from [deleted]:Hi Hans,You can set this up by going to Amelia > Settings > General Settings > adjust the Time Slot step. This will determine how long can you set up a service to last, and time between two appointm ... Christian Vhenten event status"closed"Closed   Amelia   Updated May 21, 2021 at 8:28am   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know the issue has been resolved, cvhentenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Delimited Booking Blocks of AppointmentsClosed Pre-purchase questions for Amelia   Updated May 21, 2021 at 8:25am   2 Most recent comment from [deleted]:Hello,thank you for taking interest in Amelia, and for reaching out to usAmelia can do something like this with Recurring Appointments - you would create a service that is Recurring, and when booking, ... Meg Blank fields being populated with 0Closed   wpDataTables   Updated May 21, 2021 at 7:38am   9 Most recent comment from [deleted]:Thank you, we really appreciate it If there is anything else we can do for you please don't hesitate to let us know.Have a wonderful day! Nicolas TranslationClosed   Amelia   Updated May 21, 2021 at 7:17am   16 Most recent comment from Aleksandar Vuković:You're welcome, NicolasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ryan Furtner Only show every other label on x axis - highchartsClosed   wpDataTables   Updated May 21, 2021 at 6:59am   4 Most recent comment from Aleksandar Vuković:Thank you, Ryan.Unfortunately, it would take some time to explore this, and as I mentioned before I can't provide thorough assistance on callbacks, since they're not included in the provided ... Arangesan Ravichandran amelia support with divi theme?Closed Pre-purchase questions for Amelia   Updated May 20, 2021 at 11:49pm   2 Most recent comment from [deleted]:Hi, Arangesan!Thank you for your inquiry.Yes, as far as we know (and according to our tests) Amelia is compatible with Divi Theme.However, I'd like to mention that we have a 15 days money-back g ... Mike Sutherland Not loadingClosed   Amelia   Updated May 20, 2021 at 11:43pm   2 Most recent comment from [deleted]:Hi, Mike!Thank you for choosing Amelia.There can be two reasons:1. Version 3.2 had a bug related to Employees' names (an empty first or last name could cause a similar issue), but it was fixed in ...