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Public Tickets

Stéphane Quéré backend paymentClosed   Amelia   Updated April 15, 2021 at 11:44am   12 Most recent comment from Aleksandar Vuković:You're welcome, StéphaneIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Joshua Palmer hoursClosed Pre-purchase questions for Amelia   Updated April 15, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi Joshua,thank you for taking interest in Amelia and for reaching out to us!I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in featur ... Jessica Pauley ScheduleClosed   Amelia   Updated April 15, 2021 at 11:16am   2 Most recent comment from [deleted]:Hi Jessica,thank you for reaching out to us.Please first try going to Amelia > Settings > General settings > Time Slot step and change it to 15 minutes.Once you do this, check option Use service du ... Pinnacle Institute Query StringsClosed   Amelia   Updated April 15, 2021 at 11:11am   8 Most recent comment from [deleted]:Good day!Woohoo, that's great!Regarding Zapier: I'm sorry, I forgot to forward our developer's response to you right after. My bad.Custom Fields are inside the JSON BOOKING field.Hope t ... Daniel Chen Change the Success MessageClosed   Amelia   Updated April 15, 2021 at 10:50am   6 Most recent comment from [deleted]:Hi Daniel,thank you for letting me know; and thank you for providing the credentials.Unfortunately I cannot use them as the image is changed in database, not Amelia WP settings.Is the image in the sam ... Gamze Vanessa Demirel-Weimar all working times does not matchClosed   Amelia   Updated April 15, 2021 at 9:34am   2 Most recent comment from Aleksandar Vuković:Hello there.I'm sorry but I cannot quite understand what's going on. Can you please record your screen, or provide some screenshots, so I can understand the issue better?On your home page, ... Jesús Sandoval Amelia FunctionalitiesClosed   Amelia   Updated April 15, 2021 at 9:28am   2 Most recent comment from Aleksandar Vuković:Hello JesúsThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.1. Custom fields are only linked ... Jap button behaviourClosed   Amelia   Updated April 15, 2021 at 9:26am   7 Most recent comment from [deleted]:Hi Jap,thank you; and yes you are correct.Events are shown on front-end correctly now.You should exclude Amelia's JS and CSS from being combined or minified on front-end. Abiel helpClosed   wpDataTables   Updated April 15, 2021 at 9:21am   2 Most recent comment from [deleted]:Hi AbielThank you for reaching out to us.If I understood you correctly, you'd only want to filter the table per these values, so when column A is filtered, column B will only show results relate ... Matthew Hunt Does Amelia allow booking depositsClosed Pre-purchase questions for Amelia   Updated April 15, 2021 at 9:11am   12 Most recent comment from Miloš Jovanović:Hi,Thanks for asking.We are working on the deposit payment at the moment so this feature should be available very soon! Best regards. mike purchase code keeps disappearingClosed   Amelia   Updated April 15, 2021 at 9:09am   2 Most recent comment from Aleksandar Vuković:Hello Mike.This usually happens if the purchase code is (for some reason) saved with a space in the database. So, even though it looks normal, and it is saved successfully in the plugin, it's sav ... Norm Sash Add totals row to calculated columnClosed   wpDataTables   Updated April 15, 2021 at 9:09am   2 Most recent comment from [deleted]:Hi NormThank you for reaching out to us. If you are using a formula column please note there are some limitations In tables with server-side processing formula columns cannot be used for grouping, ... Emmanuel Dodoo Cann Upgrade AmeliaClosed   Amelia   Updated April 15, 2021 at 7:21am   19 Most recent comment from [deleted]:Hi Emmanuel,Via Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your clients. Within Packages, you can choose which Services you'd like to join, ... Sujoy Presale query on license transferClosed Pre-purchase questions for Amelia   Updated April 14, 2021 at 9:00pm   2 Most recent comment from [deleted]:Hi, Sujoy!Thank you for your inquiry.Yes, sure. It is possible to manage domains in the account on our store, so you will be able to activate Amelia on a new domain at any time.Please let us know if y ... Ken Request failed with status code 500 warningClosed   Amelia   Updated April 14, 2021 at 8:40pm   9 Most recent comment from [deleted]:Hi, Ken!Our developer changed DB_HOST from localhost 127.0.0.1 and now it works. He did it in wp-config.php:Please test it again.