As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Lori Gregor Charts / Tables with WPBakeryClosed   wpDataTables   Updated May 20, 2021 at 9:37am   13 Most recent comment from [deleted]:Fingers crossed!But do let us know if there is anything else we can do to help the magicHave a wonderful day Liz Lemons Problems with filtering and searchClosed   wpDataTables   Updated May 20, 2021 at 8:45am   6 Most recent comment from [deleted]:Hi MiguelThank you for sharing this solution! We will save it for future reference, I am sure many of our clients will find it usefulHave a wonderful day! Liv Coupon field missing for packagesClosed   Amelia   Updated May 20, 2021 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello LivUnfortunately, coupons are not included in packages yet. Our developers will work on this in the future, but I can't say exactly when they will be included. Deepa Maddala How can I add logout functionality for a customer in Customer panelClosed   Amelia   Updated May 19, 2021 at 10:37pm   2 Most recent comment from [deleted]:Hi, Deepa!Thank you for choosing Amelia.The Customer Panel already has a logout option:Please note that you should not test the Customer Panel or the Employee Panel under your Admin user. You have to ... Tania Hohneck CancellationClosed   Amelia   Updated May 19, 2021 at 10:23pm   2 Most recent comment from [deleted]:Hi, Tania!Sorry to hear that Amelia didn't suit your business.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then ... Henrik Services and "Minimum Capacity"Closed   Amelia   Updated May 19, 2021 at 9:18pm   4 Most recent comment from [deleted]:Hi, Henrik!I'm glad I could help.Please let us know if you have any other questions.Best Regards.  Michael Dark Foreign key not workingClosed   wpDataTables   Updated May 19, 2021 at 6:49pm   12 Most recent comment from Aleksandar Vuković:You're welcome, Michael.Glad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kay Pitre recurring appointmentsClosed   Amelia   Updated May 19, 2021 at 2:40pm   2 Most recent comment from [deleted]:Hi Kay,thank you for reaching out to us!SureYou can set the service as recurring in the Amelia > Services, and choose Weekly.Then, in Amelia Booking on the front end customer will be able to choose if ... Justin Avery amelia not workingClosed Pre-purchase questions for Amelia   Updated May 19, 2021 at 2:38pm   2 Most recent comment from [deleted]:Hi Justin,thank you for reaching out to us!Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wo ... marco pino add fieldClosed   Amelia   Updated May 19, 2021 at 2:26pm   4 Most recent comment from [deleted]:Hi Marco,thank you for the kind replyUnfortunately, Amelia does not have that kind of verification system at the moment; you can suggest that as a feature request here, or check if there is such reque ... Renaud Duval client "crm"Closed Pre-purchase questions for Amelia   Updated May 19, 2021 at 2:22pm   4 Most recent comment from [deleted]:Hi Renaud,thank you for the kind reply.Amelia currently does not have a tab Customer menu, so in order to assist you better I'd kindly ask you to provide the exact title of the tab or a screensho ... Peter Crockett Importing CSV into AmeliaClosed   Amelia   Updated May 19, 2021 at 2:17pm   2 Most recent comment from [deleted]:Hi Peter,thank you for reaching out to usPHPMyAdmin is a WordPress plugin which you can download, for free; it's main function is to allow you to access the database files.The way my colleague ad ... Finn I want to change the label of "Choose a service"Closed   Amelia   Updated May 19, 2021 at 2:12pm   2 Most recent comment from Aleksandar Vuković:Hello FinnThank you for your purchase, and sorry for the inconvenience.At the moment, "Please select" and "service" are two separate strings joined into one, so it's quite a nightmare to translat ... Aritra Trial ServicesClosed   Amelia   Updated May 19, 2021 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello AritraThank you for your purchase.If this service is supposed to be displayed on the front-end, you can create a new category, and this service in it. The current booking form's shortcode w ... Marco Juarez Filter by year rangeClosed   wpDataTables   Updated May 19, 2021 at 12:53pm   2 Most recent comment from Isidora Markovic:Hi Marco,Thank you for your purchase.As we can see that year column have integers values, you are able to change filter type to Number range on Filtering tab in column settings.(attachment)Best regar ...