FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

George Goh clients cannot book an appointments on the same day.Closed   Amelia   Updated May 24, 2021 at 9:37pm   2 Most recent comment from [deleted]:Hi, George!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I believe you're referring to a scenario when the same time slot should be available fo ... Marc Figuerola Email settingsClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 9:34pm   2 Most recent comment from [deleted]:Hi, Marc!Thank you for your inquiry.It's hard to say which mail service is the best. The only thing we can tell for sure is that the PHP mail service isn't that reliable, so if you want the ... Anna broken events after restoring backupClosed   Amelia   Updated May 24, 2021 at 8:46pm   2 Most recent comment from [deleted]:Anna, I responded to the other ticket on the same issue. So, since we are already working on it, I will close this one.Best Regards. Samuel MALKA New update doesn't work...Closed   Amelia   Updated May 24, 2021 at 4:59pm   5 Most recent comment from Aleksandar Vuković:I'm glad to hear that, SamuelIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Said Adaui Monthly PayClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 3:33pm   2 Most recent comment from [deleted]:Hello Said,thank you for taking interest in Amelia, and for contacting us!I apologize for the later response as we don't work on weekends.For the full version, the shortest subscription period is ... Sally functionalityClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 2:52pm   4 Most recent comment from [deleted]:Hi, Sally!Sorry for the delayed response, we don't work on weekends.Yes, you can add Amelia on unlimited numbers of pages. The only thing that matters is the number of domains, since the Basic pl ... Ahmed Sleiman Subscribed usersClosed Pre-purchase questions for wpDataTables   Updated May 24, 2021 at 1:22pm   6 Most recent comment from [deleted]:Hi AhmedUnfortunately it is not possible to add just the filters without the table, but you will be able to hide the table from displaying and leave only the filters visible.When you create the chart, ... John Google sheets updatesClosed Pre-purchase questions for wpDataTables   Updated May 24, 2021 at 1:18pm   13 Most recent comment from Aleksandar Vuković:Hey JohnThanks for the purchase. Could you please open a new ticket in wpDataTables section, now that you purchased the plugin? You can add the URL to this ticket in it, so I know it's you. You c ... Alan Ao Google Meet integration?Closed   Amelia   Updated May 24, 2021 at 1:12pm   4 Most recent comment from Aleksandar Vuković:Hi again AlanWe'll be recording a video about this for sure, but I don't know exactly when.Since events still can't be added to the Google Calendar, Google Meet also can't be used ... Alan Ao Create custom recurring schedule for eventsClosed   Amelia   Updated May 24, 2021 at 1:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AlanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. frode making linksClosed   wpDataTables   Updated May 24, 2021 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello frodeThank you for your purchase.I can't see any link-rows on this link, so I'm not sure if I fully understand what you want to do.If I understand correctly, you'd like the enti ... niels Pre Sales QuestionClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 12:15pm   6 Most recent comment from [deleted]:Hello Niels,thank you for your time, and for the kind replyI apologize for the later response as we don't work on weekends.If you have time, you can leave the limitation as a suggestion on our Fe ... Ryan Doyle CSS Formatting around %(column name)%Closed   Master-Detail Tables for wpDataTables   Updated May 24, 2021 at 12:10pm   6 Most recent comment from Aleksandar Vuković:Hi again RyanUnfortunately, I don't have any ETA on that. Our developers do have it on their "to-do" list, but the development hasn't started yet, so I can't say when it will be include ... Natalie Calixte Upgrading to ProClosed   Amelia   Updated May 24, 2021 at 12:00pm   15 Most recent comment from [deleted]:Hi Natalie,I'm glad to hear that; thank you for letting me know!I apologize for the later reply as we don't work on weekends.Please feel free to let me know if you need further assistance.My ... Anna merge amelia user with another user typeClosed   Amelia   Updated May 24, 2021 at 11:48am   4 Most recent comment from Aleksandar Vuković:Hello again Anna.The "Amelia Customer" user role is linked to our database tables also, so this could mess up the entire process. The link between the WordPress user role, and a customer in Amelia is ...