Public Tickets
marta
Amelia AdminClosed
Amelia
Updated May 10, 2021 at 10:13am
2
Most recent comment from Aleksandar Vuković:Hello martaThank you for your purchase.I am sorry to disappoint you, but unfortunately, Amelia Managers do not have the capabilities to delete anything. They can create and edit data in Amelia, but t ...
Alexia
Notification are not updated and settings SMTPClosed
Amelia
Updated May 10, 2021 at 10:12am
11
Most recent comment from Aleksandar Vuković:I'm glad to hear that, AlexiaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Tomoya Shirai
About synchronization with google calendarClosed
Amelia
Updated May 10, 2021 at 9:41am
6
Most recent comment from Aleksandar Vuković:You're welcome, TomoyaI'm glad to hear this issue is now resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Ian
functionalityClosed
Amelia
Updated May 10, 2021 at 9:02am
3
Most recent comment from [deleted]:Hi Ian,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.1) user browses website and sees the calendar/list of events we're running. These eve ...
Leyla musleh
how to remove a package that someone bought?Closed
Amelia
Updated May 10, 2021 at 8:37am
2
Most recent comment from [deleted]:Hi Turistas,Sorry for the delayed response, we don't work on weekends.
I'm afraid, if the package was purchased, it can't be deleted unless the Customer books all the remaining appoint ...
Jason Long
Editing Packages & Tracking Package detailsClosed
Amelia
Updated May 10, 2021 at 8:36am
3
Most recent comment from Aleksandar Vuković:Hello Jason and Michael.The Packages feature's first version has been developed from a customer's perspective, as that's what we received as the most requested approach from our custome ...
elaine
Time selector 12-hour formatClosed
Amelia
Updated May 10, 2021 at 8:30am
2
Most recent comment from [deleted]:Hi, Elaine!Sorry for the delayed response.Yes, that's correct: there's only one option for time format on the back-end at the moment. I will forward your request to our development team. Al ...
Leyla musleh
Multi employees in packagesClosed
Amelia
Updated May 10, 2021 at 8:23am
2
Most recent comment from [deleted]:Good day!Sorry for the delayed response, we don't work on weekends.Amelia tries to assign all the appointments to the same Employee by default, but if he/she is busy, then a time slot with anothe ...
Christopher Fischbach
Functionality and loading issueClosed
Amelia
Updated May 10, 2021 at 8:23am
3
Most recent comment from [deleted]:Hi Christopher,thank you for reaching out to us; I apologize on the later response, as we don't work on weekends.Regarding the shortcode; please go to Amelia > Customization and check if the op ...
Angel
Google calendar does not integrateClosed
Amelia
Updated May 10, 2021 at 8:09am
4
Most recent comment from [deleted]:Hi Angel,thank you so much for the credentials!I apologize for the later response, as we don't work on weekends.I see that you had the setting that includes pending appointments OFF; I enabled it ...
Eric Deschenes
Can i transfer to an other domainClosed
Pre-purchase questions for wpDataTables
Updated May 10, 2021 at 7:43am
2
Most recent comment from Aleksandar Vuković:Hello EricThank you for your interest in wpDataTables.The plugin can only be activated on one website, but that doesn't prevent you from moving it. Before moving it to a new domain, you need to g ...
Kevin
Custom FieldsClosed
Amelia
Updated May 10, 2021 at 6:52am
4
Most recent comment from [deleted]:Hi, Kevin!Sorry for the delayed response.And thank you for choosing Amelia. If you added these Custom fields later than the old Events were created and booked, then that's how it's supposed ...
Jordi
custom fields in outlook calendarClosed
Amelia
Updated May 9, 2021 at 2:12pm
6
Most recent comment from Aleksandar Vuković:You're welcome Jordi.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Sho
Coupon_usedClosed
Amelia
Updated May 9, 2021 at 11:03am
3
Most recent comment from Sho:Hi Ivana,Ok, Thanks for your reply!Best,Sho
Kyle Nemacheck
Getting "SSL certificate problem: unable to get local issuer certificate" when trying to create a serialized php array data tableClosed
wpDataTables
Updated May 8, 2021 at 12:58pm
9
Most recent comment from Aleksandar Vuković:Thanks for letting us know that this fixed the issue.I saved your response in case someone else needs help with this.