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Public Tickets

Messy Several problemsClosed   Amelia   Updated March 3, 2021 at 1:29pm   6 Most recent comment from [deleted]:Hi Messy,thank you for the kind reply, and for adding the suggestion!That is very unusual, as birth date is mandatory to appear. Can you please provide me a temporary WP-admin login for your site whe ... Stephane Poudroux Plugin stopped and not visible anymore on dashboardClosed   Amelia   Updated March 3, 2021 at 1:26pm   10 Most recent comment from [deleted]:Hi, Stephane!Great! Thank you for your feedback.Please feel free to contact us if you have any other questions.Best Regards.  José Manuel Cornejo How to choose the items for the packages in frontend?Closed   Amelia   Updated March 3, 2021 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello José ManuelThank you for your purchase.1. Only administrators are able to define what's included in the packages. You can include all your services in the package, and set a limit per serv ... Denes Nagy Log chart data modificationClosed Pre-purchase questions for wpDataTables   Updated March 3, 2021 at 1:04pm   4 Most recent comment from Isidora Markovic:Hi Denes,Blaženka is out of the office today, and I will help you out.In many cases, you might have an initial file with the table data, but this table needs to be regularly updated (e.g. if it is a ... mike errorClosed   Amelia   Updated March 3, 2021 at 1:04pm   11 Most recent comment from Aleksandar Vuković:Hello again MikeThank you for your feedback. I've added this in our list of conflicts, so our developers can take a look at it at some point in the future.If you have any further questions or is ... Julien Binder Load time is slow on amelia calling pageClosed   Amelia   Updated March 3, 2021 at 12:55pm   2 Most recent comment from [deleted]:Hello Julien, Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceEmp ... Giuseppe Lo Faro Set Appointment as "Paid"Closed   Amelia   Updated March 3, 2021 at 12:54pm   2 Most recent comment from [deleted]:Hi, Giuseppe!Thank you for choosing Amelia.If you set "on-site" as a payment method, then you'll be able to receive the payments in cash or through a POS terminal, but not through Amelia.However, ... Sheshan Narada Payment Gateway 2 CheckoutClosed   Amelia   Updated March 3, 2021 at 12:51pm   2 Most recent comment from [deleted]:Hello Sheshan Narada, Thank you for your purchase. That payment gateway isn't planned for now, so we can't say for now if and when it could be implemented in the future, unfortunately. You c ... PawsNme admin Email notifications not workingClosed   Amelia   Updated March 3, 2021 at 12:25pm   12 Most recent comment from [deleted]:Good day!Thank you for your feedback.I'm glad to know the issue was resolved.If you have any other questions, please let us know.Best Regards. Tim Gerber checkbox questionClosed   wpDataTables   Updated March 3, 2021 at 11:59am   4 Most recent comment from Aleksandar Vuković:Me too, Tim!Our developers will definitely work on that, but they've got a lot of important fixes and features to work on now, so I can't say when it will be implemented. Donny Lairson Data to display breakageClosed   wpDataTables   Updated March 3, 2021 at 11:58am   7 Most recent comment from Isidora Markovic:Hi Donny,Blaženka is out of the office today and I will help you out.You can take a look at our documentation about Actions and Filters which are defined in wpDataTables plugin for customization ... Plamen Google Calendar sync not workingClosed   Amelia   Updated March 3, 2021 at 11:54am   6 Most recent comment from [deleted]:Hi, Plamen!I do understand your point. It's supposed to work as you require, but sometimes (very rare) Google creates some issues due to its extremely strict security policies. However, lately, a ... Crystal Option for deposit on servicesClosed   Amelia   Updated March 3, 2021 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello CrystalThank you for your purchase.Well there is no built-in feature, but there is some workaround. For example if your service cost $20 and if you want to set deposit of 20% to pay online and r ... Kristel Engelen 2-way-sync Google brokenClosed   Amelia   Updated March 3, 2021 at 10:52am   3 Most recent comment from [deleted]:Hi Kristel,thank you for contacting us, and for letting us know that this was resolved.2000 is the number of events that Amelia will take from Google Calendar, and reflect them. So, before this when ... Martin Payne covid trackingClosed   Amelia   Updated March 3, 2021 at 10:38am   4 Most recent comment from [deleted]:Hello Martin,Customers won't need to fill in their personal information when booking if they are logged in to WP or to the customer panel, but this doesn't apply to the custom fields as they ...