FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Darren FormulaClosed Pre-purchase questions for wpDataTables   Updated May 24, 2021 at 11:30am   2 Most recent comment from Aleksandar Vuković:Hello DarrenThank you for your interest in our plugin, and sorry for the late response!What I see from your screenshot looks like a form, or simple fields with basic calculations. wpDataTables is a d ... Bruno Pinto Function questionClosed Pre-purchase questions for Amelia   Updated May 24, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi, Bruno!Sorry for the delayed response, we don't work on weekends.And thank you for your inquiry.I'm afraid, there are no current built-in features that would allow setting Appointments th ... robin Pre-determined appt times possible?Closed   Amelia   Updated May 24, 2021 at 10:28am   4 Most recent comment from [deleted]:Hi, Robin!Sorry for the delayed response, we don't work on weekends.That's correct: Services in Amelia adjust to the Employee's working hours. For fixed time slots, we have Events. So, ... Patrick McCormick Bug in WP-MailClosed   Amelia   Updated May 24, 2021 at 9:59am   7 Most recent comment from Aleksandar Vuković:Hi again PatrickI apologize for the late response. Our developer says that, if you're using WP Mail in Amelia, no username and password is required. In Amelia's Notification settings, you on ... Rob Shoecraft Master-detail Page TemplateClosed Pre-purchase questions for wpDataTables   Updated May 24, 2021 at 9:34am   4 Most recent comment from [deleted]:Hey Rob If you would like to see this implemented in one of our future releases please take the time to leave your suggestion following this link so it would go straight to our developers.Do let us ... Sinclair Ashman Versions of the plug-inClosed Pre-purchase questions for Amelia   Updated May 21, 2021 at 10:15pm   9 Most recent comment from [deleted]:Sinclair,I'm glad I could help.Feel free to contact us if you have any other questions.Best Regards.  Juan Suarez Amelia All Data MigrationClosed   Amelia   Updated May 21, 2021 at 8:53pm   2 Most recent comment from [deleted]:Hi, Juan!Thank you for choosing Amelia.If you need to migrate only Amelia settings and data, you can install Amelia on the new website, and then copy the data from your old database there. You would n ... Martin Minne translation does not workClosed   Amelia   Updated May 21, 2021 at 8:36pm   2 Most recent comment from [deleted]:Hi, Martin!Sorry to hear that you faced this issue.Do you have only one language on your site or you use a multilingual environment?I have to mention that if it's only one language, then Amelia a ... Lucas Pusset Question ZoomClosed Pre-purchase questions for Amelia   Updated May 21, 2021 at 8:10pm   2 Most recent comment from [deleted]:Hi, Lucas!Thank you for your inquiry.At the moment, it's possible to connect only one Zoom account to Amelia and add each Employee as a User under this account. I'm not sure if Zoom has such ... Jeromy Hoffee schedulingClosed   Amelia   Updated May 21, 2021 at 6:53pm   3 Most recent comment from Jeromy Hoffee:Okay thank you...I will try to add this shortcode to the teacher's emails and see if that works for us. mary martin table cell paddingClosed   wpDataTables   Updated May 21, 2021 at 2:25pm   4 Most recent comment from [deleted]:Hi MaryCould you please send us the URL of the page so we can inspect it?Thank you Mattia Consiglio Consiglio Set pre selected fieldsClosed   Amelia   Updated May 21, 2021 at 1:43pm   2 Most recent comment from [deleted]:Hi Mattia,thank you for contacting us!Unfortunately, it's not possible at the moment to pre-select the recurring service; it's optional for the client.You can determine the days if your emp ... lujeffcoat CreditsClosed Pre-purchase questions for Amelia   Updated May 21, 2021 at 1:14pm   2 Most recent comment from [deleted]:Hi there,thank you for taking interest in Amelia, and for reaching out to usAre you referring to Events? If so, unfortunately, that isn't a planned feature yet; if you suggest it here, users will ... Prokop Suchanek Amelia Events bundle / packageClosed   Amelia   Updated May 21, 2021 at 12:44pm   6 Most recent comment from Aleksandar Vuković:Hi again ProkopIt's just a "to-do" task on our developers' list, so no efforts were made in this regard yet.If you absolutely need this, we can recommend these services for customization: ... George V Can you add html to Amelia Notification messageClosed   Amelia   Updated May 21, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi George,thank you for reaching out to usYou can add images to the email, however; I'm afraid, at the moment email templates don't support HTML and wider customization. But this feature is ...