FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mirko priority employeeClosed   Amelia   Updated May 25, 2021 at 3:44pm   3 Most recent comment from Mirko:Hi,OK, will do that. Thanks for now! Michael Pilon importinge dataClosed   wpDataTables   Updated May 26, 2021 at 2:08pm   10 Most recent comment from [deleted]:Hi JorgeThank you for your patience.If we understand correctly you want to place a cell from Google Spreadsheet on your page, in an Elementor widget, using wpDataTables. To do this, you need to creat ... Carlen Current User MetaClosed   wpDataTables   Updated May 25, 2021 at 3:29pm   2 Most recent comment from [deleted]:Hi CarlenThank you for reaching out to us.There are no built-in features or functions that will allow you to do this and unfortunately, we do not provide support for custom SQL queries, and we do not ... Deepa Maddala New user registrationClosed   Amelia   Updated May 25, 2021 at 3:22pm   2 Most recent comment from Aleksandar Vuković:Hello Deepa MaddalaThank you for your purchase.At the moment, there's no register form in Amelia, and customers are created when they book an appointment.You only need to include the %customer_pa ... LAFESTA Switching inserted HTML tagsClosed   Amelia   Updated May 25, 2021 at 3:20pm   2 Most recent comment from Aleksandar Vuković:Hello again LAFESTAUnfortunately, not yet.We're having some issues with the notification editor, and this will be fixed in the future. Until then, please go to your database, and in table "wp_opt ... Calvin Nguyen wizard viewClosed   Amelia   Updated May 25, 2021 at 2:46pm   3 Most recent comment from Aleksandar Vuković:Hello CalvinThank you for your purchase.Not yet, but this will be possible within the next month (if all goes according to plan). We are going to release a new Customize feature, that will allow you ... te9dj3 Changing DB connections for SQL query data sourceClosed   wpDataTables   Updated May 25, 2021 at 2:45pm   2 Most recent comment from Aleksandar Vuković:Hello te9dj3Unfortunately, changing the database source after the table has been created is not possible.Please feel free to add it as a suggestion on this page. Andy Payment GatewayClosed   Amelia   Updated May 25, 2021 at 2:42pm   6 Most recent comment from Aleksandar Vuković:Hi again Andy.This is not Amelia, so unfortunately, I don't have any news for you:If I'm allowed to make changes to active plugins on your website, can I activate Amelia to troubleshoot it? Emrah Wpdatatables ChartClosed Pre-purchase questions for wpDataTables   Updated May 25, 2021 at 2:33pm   3 Most recent comment from Aleksandar Vuković:Hello EmrahThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Chart can only be filtered if "Fol ... LAFESTA How to specify all employeesClosed   Amelia   Updated May 25, 2021 at 1:03pm   6 Most recent comment from Aleksandar Vuković:You're welcome LAFESTAIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. vamsi Mandatory service extraClosed   Amelia   Updated May 25, 2021 at 12:03pm   4 Most recent comment from [deleted]:Vamsi,I'm afraid, at the moment it's not possible.You can suggest combined Extras as a feature request here, or check if this request was already submitted and vote for it. We are preparing ... Sarah Kornblum plugin stopped workingClosed   Amelia   Updated May 25, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi Sara,thank you so much for contacting!Can you please advise if your Amelia is on version 3.3? Also what issues are occurring for you? [email protected] Events bookingClosed   Amelia   Updated May 25, 2021 at 10:50am   2 Most recent comment from [deleted]:Hi, Maggie!Sorry for the delayed response.And thank you for choosing Amelia.Could you please make sure that you added the Zoom user to these Events in the Event modal? Also, please note that you shou ... samantha wakefield update pluginClosed   Amelia   Updated May 25, 2021 at 10:50am   34 Most recent comment from [deleted]:Hi Samantha,thank you for contacting backYes, you can feel free to delete the plugin; I used it to navigate the database. kham change emailClosed   Amelia   Updated May 26, 2021 at 1:07pm   5 Most recent comment from [deleted]:Hi Kham,I hope that you are wellThe change has been made for both Ticksy and TMS store.