As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Andy Cereghino appointments trackingClosed   Amelia   Updated June 2, 2021 at 7:34pm   3 Most recent comment from Andy Cereghino:Thank you very much IvanaI passed the information to our team and they will try it :) Nicolas customer accountClosed   Amelia   Updated June 2, 2021 at 2:41pm   2 Most recent comment from [deleted]:Hi Nicolas,thank you for reaching out to us.If the courses are not created trough Amelia Services or Amelia Events, they unfortunately cannot be connected to the panel. Cedric Dansereau Invoice with WpAmeliaClosed   Amelia   Updated June 2, 2021 at 1:00pm   2 Most recent comment from [deleted]:Hi Cedric,thank you for reaching out to usUnfortunately, Amelia does not have an invoicing option; it can only be used in WooCommerce from their invoicing plugin, I'm afraid.I'll kindly ask ... seth Amelia Employee PanelClosed   Amelia   Updated June 2, 2021 at 12:56pm   3 Most recent comment from seth:Thank you Ivana, will give a try. :) Scott Meekings Additional Names on formClosed Pre-purchase questions for Amelia   Updated June 2, 2021 at 12:20pm   2 Most recent comment from [deleted]:Hi, Scott!Thank you for choosing Amelia.1. I'm afraid, at the moment Custom fields are the only available solution. As you already probably know, these Custom fields are being saved as notes unde ... Joseph Tannous Payment gatewaysClosed Pre-purchase questions for Amelia   Updated June 2, 2021 at 12:04pm   2 Most recent comment from [deleted]:Hi, Joseph!Thank you for your inquiry.Yes, you can use different payment getaways. However, we can't be 100% sure that all the payment add-ons will work flawlessly together (since it depends on t ... Dimitri Chart no longer showClosed   wpDataTables   Updated June 2, 2021 at 11:11am   4 Most recent comment from [deleted]:Unfortunately we are not able to solve the issue if we cannot identify what is causing it, and for that we need to have a look inside.One more thing I can suggest is checking if you have any issues in ... Rahel Biehlig Zoom atendeesClosed   Amelia   Updated June 2, 2021 at 11:03am   2 Most recent comment from [deleted]:Hi Rahel,thank you for reaching out to us!I'd be happy to help; please try the CSS below: div.am-event-data > div.am-event-info > div:nth-child(2) > div.am-event-sub-info-capacity { display: ... Edward Keeley Problem with Data in TableClosed   wpDataTables   Updated June 2, 2021 at 10:42am   4 Most recent comment from [deleted]:Hi EdwardIf you typed in 83.90 that would be what is displayed in the table, but you had some custom format that displays floats as percentages and that is why the result was different.Do let us know ... Konstantinos Stravogiannis Email place holder cancelClosed   Amelia   Updated June 2, 2021 at 10:25am   8 Most recent comment from Aleksandar Vuković:Hi again KonstantinosYou left the wrong URL in Amelia Settings/Notifications/Successful Cancellation Redirect URLI changed it to https://www.bootcampfitnesstudio.gr/cancelled/, so it should work fin ... Halee Hide EmployeeClosed   Amelia   Updated June 2, 2021 at 10:10am   8 Most recent comment from Aleksandar Vuković:You're welcome, Halee. Glad I could help.At the moment, we have Google reCAPTCHA, so you can configure that, and it will be something like a human filter. It's not perfect, but at the mome ... Stephane Lotto Lotto Day filter on calendarClosed Pre-purchase questions for Amelia   Updated June 2, 2021 at 9:34am   4 Most recent comment from [deleted]:Hello Stephane,thank you for specifying!Unfortunately, we cannot change the functionality in the backend at the moment, as that kind of editing would influence other functions of the plugin.I'll ... Mario Enrique Moreno Ramos TranslateClosed   wpDataTables   Updated June 2, 2021 at 9:17am   4 Most recent comment from Aleksandar Vuković:You're welcome, MarioGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hollie Ornsby Question regarding importing custom fieldsClosed Pre-purchase questions for Amelia   Updated June 2, 2021 at 9:03am   2 Most recent comment from [deleted]:Hi, Hollie!Thank you for your inquiry.I'm afraid, at the moment it's not possible to import data to Amelia.Also, in Amelia Custom fields are being added to Appointments, and not to the Custo ... ciudad futura set class of my buttonsClosed   wpDataTables   Updated June 2, 2021 at 9:03am   2 Most recent comment from Aleksandar Vuković:Hello ciudadThank you for your purchase.The buttons you changed in main settings, apply to buttons in modals (new entry modal, edit modal), not the table.To change the appearance of buttons within the ...