As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tomoya Shirai About customer panelClosed   Amelia   Updated May 31, 2021 at 12:33pm   6 Most recent comment from [deleted]:Thank you for contacting back Tomoya!If you need anything else, we will be here Maximiliano Morena Package appointmentsClosed   Amelia   Updated May 31, 2021 at 12:15pm   6 Most recent comment from [deleted]:Hi, Max!Sorry for the delayed response, we don't work on weekends.Yes, I realized that the question isn't related to rescheduling. But since according to Amelia's logic, all the Appoin ... karbone Studio Google Calendar connectionClosed   Amelia   Updated May 31, 2021 at 12:12pm   3 Most recent comment from Aleksandar Vuković:That is correct, karbone studio, I'm glad you were able to resolve this issue.If an employee is connected to his/her Google Calendar, and (s)he dropped out, you most likely haven't publishe ... João Lopes Backend configurationClosed   Amelia   Updated May 31, 2021 at 11:58am   4 Most recent comment from [deleted]:Hi João,thank you for the kind reply! I apologize for the later response, as we don't work on weekends.If this works for you, wonderful - have you had a chance to test it yet? LAFESTA Can't connect employees with their Google accountsClosed   Amelia   Updated May 31, 2021 at 11:41am   18 Most recent comment from Aleksandar Vuković:Hello ShannonIf this happened again, most likely you haven't published the App in your Google Developers console.Click on “OAuth Consent Screen” in the left-hand side menu:In here, the applic ... Barbara C Boone plug-ins crash after activating reportbuilder add-onClosed Pre-purchase questions for wpDataTables   Updated May 31, 2021 at 11:30am   2 Most recent comment from [deleted]:Hi BarbaraThank you for reaching out to us.Please note that Report Builder is an add-on for wpDataTables and requires its full version to run, so you will not be able to use it with your Lite versi ... Gorgin Language settingClosed   Amelia   Updated May 31, 2021 at 11:20am   2 Most recent comment from [deleted]:Hi, Gorgin!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.I'm afraid that's correct: the issue is coming from Amelia's end (not Amelia ... Filipe development with same 1 domain licenceClosed Pre-purchase questions for wpDataTables   Updated May 31, 2021 at 10:57am   2 Most recent comment from Aleksandar Vuković:Hello FilipeThank you for your interest in our plugin.The purchase code can only be active on one domain at a time (localhost, and intranet, if connected to the internet will also be registered in our ... Alessandro Resch many to many relationshipClosed Pre-purchase questions for wpDataTables   Updated May 31, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi AlessandroThank you for reaching out to us.If I understand your question correctly, you can create relations between tables using the Foreign key feature, please follow this link for detailed inst ... Jessy DepositClosed   Amelia   Updated May 31, 2021 at 10:36am   2 Most recent comment from [deleted]:Hi Jessy,thank you for reaching out to us!Have you updated your Amelia to 3.3 version, as this feature was released in this version and not before. If so, please provide me a temporary WP-admin (admin ... Balta Gheorghe Alin the priceClosed Pre-purchase questions for wpDataTables   Updated May 31, 2021 at 10:32am   2 Most recent comment from [deleted]:Hi Balta,thank you for reaching out to us, and for taking interest in Amelia.If you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction. VAT / GST is regula ... mike change on-site to Payment in personClosed   Amelia   Updated May 31, 2021 at 10:23am   2 Most recent comment from [deleted]:Hi Mike,thank you for contacting us!I apologize for the later response, as we don't work on weekends.The plugin can be translated and strings renamed using POEDIT or Loco Translate easily. I sug ... Greg Lowe Can you add a checkbox (yes/no) as data type for inline editing?Closed   wpDataTables   Updated May 31, 2021 at 10:21am   4 Most recent comment from [deleted]:You are most welcome, I wish I could provide a more positive answer.If there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day! Jose Luis Inzunza Mail with client panell acess is doesnt't sending.Closed   Amelia   Updated May 31, 2021 at 10:14am   2 Most recent comment from [deleted]:Hi, Jose!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.These emails that your Customers receive are coming from WP (because you enabled the "Automati ... Tomoya Shirai About marginsClosed   Amelia   Updated May 31, 2021 at 10:03am   7 Most recent comment from [deleted]:Hi, Tomoya!Thank you for letting us know.I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.