Public Tickets
Justin Brooks
Notifications not sendingClosed
Amelia
Updated May 18, 2021 at 7:29am
2
Most recent comment from [deleted]:Hi Justin,thank you for reaching out to your hosting, and for contacting usUnfortunately, this is not currently possible in SMTP settings (to have no username and password).You can use the other setti ...
Kari
Changing the styling on the calendarClosed
Amelia
Updated May 17, 2021 at 9:15pm
2
Most recent comment from [deleted]:Hi, Kari!Sorry for the delayed response, we don't work on weekends.I'm afraid, it's impossible to change the background color at the moment. Probably, these blue highlights can be chang ...
marco pino
cancel appointmentClosed
Amelia
Updated May 17, 2021 at 8:52pm
2
Most recent comment from [deleted]:Hi, Marco!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia.You should add the %appointment_cancel_url% placeholder to the Appointment Approved/Pending ...
Karl Blaza
Amelia won't auto update - stuck on 3.1.2Closed
Amelia
Updated May 17, 2021 at 8:48pm
2
Most recent comment from [deleted]:Hi, Karl!Sorry for the delayed response, we don't work on weekends.Thank you for letting us know.Please feel free to contact us if you have any other questions.Best regards.
Javier
Problems with customer loginClosed
Amelia
Updated May 17, 2021 at 8:47pm
4
Most recent comment from [deleted]:Hi, Maja!I responded to Javier's question below.At the moment, Amelia doesn't have such a feature that would allow to use placeholders on the pages (it is possible to use them only in notifi ...
Pedro Barata
Purchase AmeliaClosed
Pre-purchase questions for Amelia
Updated May 17, 2021 at 8:25pm
2
Most recent comment from [deleted]:Hi, Pedro!Thank you for your inquiry.As far as I know, some of our customers use Amelia for a similar business, but it depends on your particular requirements, of course.First of all, there are two ty ...
andres fuentes
Plugin CompatClosed
Pre-purchase questions for Amelia
Updated May 17, 2021 at 8:07pm
2
Most recent comment from [deleted]:Hi, Andres!Thank you for your inquiry.We didn't receive any complaints regarding Amelia's compatibility with the Flatsome theme.Also, before purchasing the plugin, you can test Amelia Lite. ...
Julian Lloyd Jones
Inserting link in tableClosed
wpDataTables
Updated May 18, 2021 at 7:42am
10
Most recent comment from [deleted]:Hi Julian
Thank you for your patience. Libxml version is outdated. Please update it (check with the hosting provider), delete cache from the server, and try again.
Hans Vink
Range selectionClosed
wpDataTables
Updated May 17, 2021 at 2:39pm
6
Most recent comment from [deleted]:You are most welcome, I wish I could do more.Have a wonderful rest of the day!
Andy
CalendarClosed
Amelia
Updated May 17, 2021 at 2:34pm
2
Most recent comment from [deleted]:Hi, Andy!Sorry for the delayed response.And thank you for choosing Amelia.The Working hours should be set in the Employee's profile for each Employee separately. The Working Hours and days off se ...
Rene Baas
Hide Event pricesClosed
Amelia
Updated May 17, 2021 at 2:28pm
2
Most recent comment from [deleted]:Hi, Rene!Sorry for the delayed response.And thank you for choosing Amelia.I'm afraid, there's no such a built-in feature in Amelia, and it can be achieved only with custom CSS. But it seems ...
Nicolas
HTML in email notificationClosed
Amelia
Updated May 17, 2021 at 2:06pm
2
Most recent comment from [deleted]:Hi, Nicolas!Sorry for the delayed response.And thank you for choosing Amelia.I'm afraid, at the moment email templates don't support HTML. But this feature is on our to-do list, and it will ...
Jeffrey
Questions about Packing appointment bookingClosed
Amelia
Updated May 17, 2021 at 1:52pm
9
Most recent comment from Aleksandar Vuković:Thank you again, JeffreyAt the moment, due to some legal reasons (I don't have any details about this), Amelia as software is not allowed to store customer's funds, nor are we able to hold ...
Reza Hojati
Automatically choose an appointmentClosed
Amelia
Updated May 17, 2021 at 1:51pm
2
Most recent comment from Aleksandar Vuković:Hello TimoWhich version of the plugin do you have installed?This option was included in version 3.0, and if you have new version (currently, Amelia is on 3.2), the first time slot should automatically ...
Roshan Sujeebun
cannot add an existing wordpress user as an employeeClosed
Amelia
Updated May 17, 2021 at 1:44pm
2
Most recent comment from Aleksandar Vuković:Hello RoshanThis user is added as both Amelia Customer and Amelia Employee, which is not allowed. The user's email is stored in the database, and is most likely already saved as a customer in Ame ...