FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Paul Anyone?Closed   Amelia   Updated June 7, 2021 at 9:15pm   8 Most recent comment from [deleted]:Thierry, 1. Emails sent with PHP mail service have a bad habit to end up in the Spam folder. So please make sure that you checked it. 2. I have to mention that you should add the %customer_panel_url% ... Bradley Tammen Calendar SettingsClosed   Amelia   Updated June 7, 2021 at 8:48pm   3 Most recent comment from [deleted]:Hi, Bradley,Thank you for choosing Amelia.Yes, you are right: only Employee's Working hours settings in the Employee's profile affect Service's availability.Please let us know if you ha ... Douglas Hairston Front End Customer & Employee PanelClosed   Amelia   Updated June 7, 2021 at 4:07pm   2 Most recent comment from Miloš Jovanović:HI Douglas,Thank you for your purchase.Sorry for late response, we are not working on weekends.This looks like a conflict with the theme or some other plugin.Just to be sure can you please change the ... Greta Pais Can't set up emailsClosed   Amelia   Updated June 7, 2021 at 3:01pm   2 Most recent comment from [deleted]:Hi Greta,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.Issue with email notifications could be caused by several reasons: 1. Your hosting provid ... Marco Fettes Google Analytics with AppointmentsClosed   Amelia   Updated June 7, 2021 at 2:59pm   2 Most recent comment from [deleted]:Hi Marco,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.We currently don't have an integration for Google Analytics, however you can try usi ... Jonas Hangvar Improved search viewClosed   Amelia   Updated June 7, 2021 at 2:37pm   2 Most recent comment from [deleted]:Hi Jonas,thank you so much for reaching out to us; I apologize for the later response as we don't work on weekends.I see; this indication would be useful on the side calendar.I will forward the s ... Norm Sash Remove sum symbolClosed   wpDataTables   Updated June 7, 2021 at 2:06pm   8 Most recent comment from [deleted]:Thank you for your suggestion it is highly appreciated. If there is anything else we can assist you with please don't hesitate to open another ticket.Have a wonderful day!  Gerhrd Janke Bulk delete expired eventsClosed   Amelia   Updated June 7, 2021 at 1:22pm   2 Most recent comment from [deleted]:Hi Gerhrd,thank you for contacting us 🙂At the moment you can only select multiple events for deletion if they are connected (recurring), I'm afraid.You can make a suggestion for this feature h ... Greta Pais Birthday NotificationsClosed   Amelia   Updated June 7, 2021 at 1:18pm   2 Most recent comment from [deleted]:Hi Greta,thank you for contacting us 🙂With this email, you can congratulate your customer on their birthday. To be able to send this email you need to have filled in the Date of Birth option in th ... Tristan Zimmerman Multi language supportClosed   Amelia   Updated June 8, 2021 at 8:54am   10 Most recent comment from [deleted]:Hi Tristan,I hope that you are wellThis setting needs to be turned on in the Polylang > Settings, for the translation to work: Henrich Hegedus employee booking from packageClosed   Amelia   Updated June 7, 2021 at 12:46pm   2 Most recent comment from [deleted]:Hi Henrich,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.At the moment, only customers can book Package appointments trough the front end and if ... Tamara Kleinstein Pricing and DesignClosed   Amelia   Updated June 7, 2021 at 12:43pm   2 Most recent comment from [deleted]:Hi Tamara,thank you for contacting us 🙂 I apologize for the later response as we don't work on weekends.Amelia does not have tier pricings and memberships at the moment, unfortunately (we will ... Youngdesigndonny Prezzo variabileClosed Pre-purchase questions for Amelia   Updated June 7, 2021 at 12:37pm   2 Most recent comment from [deleted]:Good day!Sorry for the delayed response, we don't work on weekends.I'm afraid I have to disappoint you: at the moment there's no option to set dynamic prices in Amelia.Please let us kn ... DoQtor Condition Email NotificationClosed   Amelia   Updated June 7, 2021 at 12:28pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to us; I apologize for the later response as we don't work on weekends.If your Virtual is set as a Service, and not connected to a particular location, you can ... George Nicolaou AddonsClosed Pre-purchase questions for wpDataTables   Updated June 7, 2021 at 12:17pm   4 Most recent comment from [deleted]:Thank you, George. If there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!